Best Water Meter in Boston MA

They did a fine job. They replaced the things that needed replacing, and tried to explain to me what they were. I would use them again if I needed help.

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

I had an emergency situation where my outdoor hose spigot was leaking aggressively and pooling at the foundation. I had to turn off the water to my house since I didn’t have a control valve for that spigot alone.

So it was urgent, I called and they were able to send someone out that morning! The plumber came with the parts needed, finished the work efficiently, and even came in to help with an unrelated clog/slow drain.

The work was great and the price was more than fair, very happy with the work.

I loved working with Charlie and Mike! They are efficient, accommodating, hard-working and honest. Charlie takes pride in his work and his company and it shows. Highly recommend Pinnacle Plumbing.

With the initial inspection John was excellent! He was professional, knowledgeable and super respectful of our home...definitely a pleasure
With that being said we could not use them because they were over priced.

A complete ripoff!

Enrique and Jake were very professional and fixed our plumbing problems quickly

They came out to help with my busted water heater. They never came to look at our system beforehand to ensure they were bringing the correct system (just went by phone pictures) so they showed up with the wrong one. The day they were supposed to come, they were over 4 hours late with no calls.

When they realized they brought the wrong tank, they tried to give us a quick fix so that we would have hot water for the weekend until they came back. When I asked how much it would be, I was told not to worry about it. Their fix provided us with lukewarm water for maybe half a day. They said they'd call us Sunday with a plan and would be back Monday to install. No call until Monday morning. When I said we didn't have water again all weekend, they said they would get back to us with options. No call until late the next day.

I was sick of waiting with freezing cold water so I went to another plumber. Later, I received a bill for the aforementioned fix. When I tried to call them and ask why I was being billed when I was told don't worry, they were aggressive, rude, and bullying. I would not ever recommend them to anyone. Use JC Plumbing in Ashland, MA instead.

Was told they don't service my zip code. I'm in Boston. Don't waste your time.