Best Repair in Boston MA

Very impressed with the service. My call was answered right away, plumber showed up right on time, and was able to diagnose the problem.

I called late on a Wednesday night after we discovered our sink drain was clogged and Pat was able to come to our house and fix it by noon on Thursday. He was friendly, efficient, and super helpful with giving us advice on how to avoid clogging the sink again (rice evades our sink trap and can accumulate, who knew). I highly recommend using the Drain Guy!

L.B. was knowledgeable, efficient and friendly. Would definitely recommend Excel’s services and will be using them again for future plumbing needs.

Had an appointment and they did not show up, call, or respond to my text asking if they were still coming. Now I have to find someone else to fix the leak under my sink. Very disappointing.

I recently woke up to a burst water heater. I called Joe at 7:30 AM, he answered even though it was before business hours, and I had a new water heater fully installed by 11:00 AM. This well exceeded my expectations and I have nothing but positive things to say. Joe and his team were quick, efficient, friendly and very reasonably priced. I will trust Joe with all future plumbing and heating work and recommend him without reservation.

Great plumber. He is the guy to use!

I had to get my hot water tank replaced. Manny and his son came first thing in the morning like they said they would. Very professional and friendly, and did a great job. They took time to explain things I should know about the tank and shut off valves, and cleaned up after themselves. Price is very reasonable compared to the other places I called.

Some times comments read: ...can not say enough about... but here one can say enough about Jim's Plumbing & Heating. Jack Beatty, senior editor at The Atlantic, during his contributions on Special Coverage..(September 2001)...later host and/or recurring guest of On Point Radio, once remarked about someone assisting in the cleanup of the Trade Center Towers.

Paraphrasing: s/he is someone a city or town could or ought be built around. In remarking about Jim -- his work and manner of it -- quite simply, instills the same description -- after all without maintenance, updates, repairs, and new plumbing, etc. what really would then become of towns and cities. In the case of one's residence, home, etc. rest assured if entrusted to Jim's attending to it.

www dot goodexample.info /Jim2/images-ata-glance dotta php

An initial attempt to contact some companies with a work request all too often is not acknowledged or after it is and work begins then a machine-recorded call is made stating someone is scheduled to arrive, or worse a third party calls with nothing more than a display of Call Support -- now one would have to be quite perceptive to connect that with a plumbing company you were expecting a person to get back to...at times these machine-delivered calls can occur four times in ten minutes (thanks to Silent mode or call blocking) -- whereby first impression might be thinking why did someone call so many times while we were out etc... Surely most people know today who calls after viewing call received list or handset record display, but how might a machine know! It came to us later that it was a machine...also if one reluctantly uses a web site form beware of some scripts (here no..script net...) whereby one enters name and number and personal details and hope for best that it is not getting passed to others...

None of this applies to principal Jim, (and Gas Work) and quite an impressive array on specifics detailed for each of these three services can be viewed at his web site. Web sites can, and Jim's does, give one a positive perception. It is clear and straight forward, and that and much else, describes Jim.

His expertise of plumbing, heating, and gas is complemented by his holistic, practical experience and understanding of the entire house, types of insulation, structural matters, and much else one will gleam when talking with him, and add this while he is working! Initially he was asked to remove a no longer length of bathroom vent pipe and remove gas line for dryer...

He came to Medford mmediately after being contacted, did the work and before you know it we asked him to do more work based on the initial positive experience. We are glad we did. The project consisted of a complete Replacement of copper for kitchen sink supply lines, new laundry supply lines, and much else. Jim then noted kitchen vent pipe not per code..so we asked him to correct this; one does not want sewer gas in their home.

A request was made another impersonal company, one who uses automation to confirm a request and one who is inflexible to acknowledge via other means of customer, not willing to acknowledge much else, again none of this applies to Jim's company and that is where the focus of these words ought rest.

It may not be often enough that one is in the company of a highly skilled person who conveys complete mastery of their field, lacks the slightest hint of arrogance, explains the process of steps of planned and current work, states when something observed is not per code, and helps one decide upon various ways to rightly address, all while being interesting and pleasant to talk with, what some describe as a person who does to tout how much they enjoy their profession -- that speaks in their detailed actions and quality outcomes.

The words above hopefully approach what Jim's work and manner of it, and what the outcome means for us, and you will agree when you meet Jim's Plumbing & Heating.

James Zappia -- June 2020, Medford, MA

I just replaced my 25 years old HVAC and water heater.
The service was great ,
The price was very honest ,the crew was clean and did a great job.
The guy has a lot of patience and he explain us everything during the job.
They find solution for few obstacles that others couldn't find.
highly recommended!!!!!!!!

Jerry from J&B replaced my old water tank that had started to leak. He did an outstanding job, and when complications arose in trying to set up the electrical connection between the old boiler and the new hot water tank, he brought in a great electrician who took care of that issue. Jerry is highly professional, very personable and does exceptionally neat work. I was very impressed by that and completely happy with the quality of the job. Oh by the way the whole job came in at a lot less than a quote I got from another plumber in the area. 10/10 would definitely recommend.

Wayne was super helpful and professional and solved my garbage disposal problem in minutes! He also walked me through any next steps in case the disposal experiences any more issues in the future. Turned out to be an easy fix so he saved me a lot of time, money, and effort. Thank you!

We called when a DIY project went sideways and Charles came in. He was professional, upfront and personable. He got the issue fixed in a timely manner and more importantly done right! I’m grateful for his experience, expertise and advice.And while the sticker price was a tad shocking (but not necessarily surprising but that the rep going in about Roto Rooter), overall the was worth the price.

The procedure moved quite quickly from the time I made the contact to Erick's arrival. My problem was easily fixed as a result of the professional help I got. Recommend them for use in the future.

Assnif is solid and has always been honest with me. Good tech with a good reputation

Was recommended by a friend and was not disappointed. Fixed our sink in very short oder. Reasonable pricing and very professional in our home. So glad to not have search for a plumber any longer. All of our business will go to Real Deal