Best Residential Plumbing in Boston MA

I had a problem with my toilet because it kept running. I called Hourican Plumbing and was able to have an appointment scheduled for the next day. They were even able to accommodate my work schedule since I'm currently working from home. They came over, on time as promised, and were able to assess the issue immediately. To my surprise, they were able to fix the issue in minutes. They said it was an easy fix and I was all set. They were in and out before I knew it. I have hired them since then to fix the drain in my shower and the weak water pressure. The work is always accurate, quick, and fair. Best experience I could have asked for-saved me a lot of stress. Would definitely recommend!

Hercules arrived to identify a drain obstruction in a former gutter connection that went into the City storm drain. They connected their high pressure jet to no avail, and then a special ball-headed nozzle, again to no avail. Well I guess it didn't work: $325. And when asked, they didn't pump out the obstructed water or their jet water that further flooded the drywell. I had to go to Home Depot and buy a pump.

Brian was exceptionally detail focused, neat, knowledgeable, and fully explained what was happening. He was a workhorse! He left the place immaculately clean, despite a very involved boiler replacement. He made sure the system was fully functional as soon as possible and that I understood how to use the system before he left the job site.

The last thing anyone wants is a sewer backup on any day let alone a Sunday. I made a few calls and the price was outrageous to bring out a jet truck (of course being Sunday), some places didn't even respond. My mothers budget was also an issue as she wasn't prepared to spend thousands of dollars on cleaning her sewer line.
That said, Adru came with an electric snake (at my request) and proceeded to try to get the clog, however we have a catch basin so it's not quite as cut and dry as using a snake (which I had a feeling would be the case as it has been in the past).
Andru was courteous, professional, thorough and concise. After an hour of trying to avoid the jet truck , he communicated to me that we would need the jet truck. He made a call and within 30 minutes a jet truck was outside, not only that but they put a camera in the sewer line to accurately see what they were getting into. Something a previous drain cleaning company that we had used never did (if they did it would have been an extra charge). Andru and Andy worked together communicating the entire time and cleared the catch basin with ease.
If you have to have an experience with a sewage backup, this is the company to call.
Everything they did was included in the price given, all the while communicating to me effectively what they were doing, showing me the camera in the line to showing me the end result which was a very large tree root that came out of the system.
I work for a plumbing company so I am familiar with others that do this type of work. This company impressed me enough to write a review which is not something I normally do.
I will be recommending Drain Stars before any other company based on their responsiveness, professionalism and sensitivity to our financial situation, they were not out to take advantage of the situation we were in, they were in it to do the job the right way. The price of the job was more than reasonable for the time and effort that was put into cleaning the catch basin. Others would have charge double what they did for the amount of time they were here on a Sunday and in the rain!
In these uncertain times, which for me is important as my mother is on oxygen and hasn't had any outsiders in her home. This was an unavoidable situation that we needed to resolve, they both wore masks and gloves and understood though she was paying the invoice, the communicating had to go through me. I felt comfortable around them given they took the precautions that one would expect at this time.
If I could give them more than 5 stars I would. Great job and much appreciated!!

Prompt, transparent, and reasonably priced! I have used other plumbing and heating businesses in the area but Narrow Way is the best when it comes to reasonable pricing and good craftsmanship! I had an issue with a newly delivered dryer and needed the vent to be reconfigured in a tight closet space. They were upfront on how they would charge when I called and showed up in the time window. Highly recommend!

The repair technician Manny, was very professional and performed the maintenance on my units and resolved the issue I was having with my AC unit. I would highly recommend.

Great company. Professional service. Very quick response time....!!!

Michael with Presidents Plumbing was super responsive when I had a problem with my heat. He took care of the issue and I had heat within an hour. He was super professional, explained the issue & how I can prevent it. For sure someone to rely on!

Jay and his father are the best! They will give you truly impartial advice on what's best for you and your house rather than optimizing for their own good. Plus, their work is top notch. I am glad we have found them.

After having a breakdown of a 11 year old water natural gas hot water heater we wanted to understand our options. After a visit from a local firm who after a cursory review provided some fairly generic options, we called Vincent from Aquaflow at the recommendation of a good friend who had Aquaflow update his heating system. Vincent was responsive, courteous, and extremely knowledgeable and took us through some options after a careful review of our systems.

We ended up deciding to install an indirect system powered by our heating system boiler - simpler, low maintenance, and very efficient. The pricing was reasonable, and the installation extremely professional and included fixing some longstanding issues in our heating system. We will plan to work with Vincent and the Aquaflow team for ongoing maintenance and would highly recommend him for any heating or hot water work..

They were timely, efficient, and well mannered! Will definitely use again when needed! Did an excellent job fixing all our leaks!

You guys are Boston's foremost experts with HVAC and refrigeration systems. Thanks again for your help.

Great experience working with this company. I have had two water heaters go bad and their emergency service was prompt, neat and professional. Would recommend them to anyone in or around the Quincy Ma area.

We were not getting heat in a back bedroom. Tom came out and found out the previous folks must have had kid(s) who threw down all sorts of stuff down the ductwork. He cleaned our furnace and fixed our problem with a very reasonable price. Highly recommend!

I called Rapid Flow this morning. Brian came out within an hour and took care of the issue. He was fast and courteous. The problem was corrected quickly at a fair price. Thank you Brian!!!

Unprofessional booking experience - didn't even end up using them due to it