Best Ductless Heating in Washington DC

They submitted a bid on a commercial project then ended up not returning calls or emails, either from the estimator directly or from the office. Set us back quite a bit.

This company installed a three unit mini-split AC unit for my upstairs bedroom. Our central HVAC couldn’t cool the upstairs to make sleeping comfortable in the hot months. Service and quality was exceptional. Highly recommend this contractor.

Sila is always quick to respond when we have an emergency issue. The expert they usually send, Roger, is always very friendly and helpful.

Used them to install a new AC along with other residents in my building, didn’t handle any of the coordination for that so overall good experience and HVAC.
BUT 6 months later tried to schedule a HVAC and plumbing inspection for my building requirements, called and left voicemails 3 times and scheduled an appointment through their website for them to call and didn’t get a call back. Only got an answer by emailing Jimmy directly with the email I had from the HVAC installation, he said the front desk lady will call to schedule, she never did. 3 more calls later I finally get someone and get an appointment scheduled. Technician arrived 2 hours late with no clue what he was supposed to do even though I sent the requirements with clear instructions on what to inspect. Inspection itself was ok, technician seemed knowledgeable, but was obviously rushed and even said he had to hurry out because he had other important calls to get to. Never received an invoice for the inspection to provide to my building, have called twice since the inspection and left voicemails and still haven’t heard back again.
Tl;dr, they do fair work but good luck getting in contact with anyone, getting technicians to arrive on time, and getting everything covered that is needed. Will be going elsewhere for my next home needs.