Best A/C Preventive Maintenance in Virginia Beach VA

Started gathering quotes; another hvac company recommended I change out my current unit. I called Guy Smith to get a quote for a new system; Blake came out the next day. He'd asked about the current functionality of the system, I told him that the heat pump was not functioning. He took measurements then looked at the heat pump and mentioned that it might still be under warranty, then proceeded to the attic to evaluate current air handler and wrap-up measurements. Subsequently, Blake provided me with an estimate on a reasonably priced replacement unit and also offered to lookup the warranty on my current system even though Guy Smith does not sell the unit in which I have. Within minutes, he confirmed that the system was still under warranty and that they could have a technician out between 4 and 6 that same day, so I confirmed. Kevin the technician showed up by 2:30 to conduct system leak assessment. He'd asked what the system was doing, told him the heat pump was not functioning, it keeps turning on and off in spurts. Kevin hooked-up the gauges to the outdoor unit, asked when the last time I received freon and how much I received; I told him 2 or 3 lbs; he said your unit does not have a leak it was over charged with freon, that's the reason why the unit turned on and off. He went into the attic to look at the air handler then proceed to conduct temperature checks to confirm no degradation existed. Bottom line up front - integrity, professionalism, and technical wherewithal exhibited by both Blake and Kevin won a repeat customer; really appreciate your honesty and customer service, saved me time and money.

Called Roto-Rooter late in the after noon for a clogged bath tub. They were able to make it to my place an hour and half after calling.Plumper did an awesome job was able to fix the issue in no time and provided knowledge on how to fix it myself. Would definitely use them again and would recommend them to others.

They had truly the best customer service I have ever received. You know how usually the cable guy says the he'll be there sometime between 11am and 6 pm and you sit around waiting allllll dayyyyy longggg for them? Not with this company! The dispatcher called me several times to update me on the status of the technician and then the technician called me to tell me he was on his way and how far out he was. They even included an email in which you could track how far away your technician was. The technician was polite and had plenty of information and helpful recommendations. As a young new homeowner, I will definitely be using their services again and recommending them to all of my friends and coworkers. Thank you!

The tech was very determined to fix my problem even though mine was a difficult one.
He went above and beyond

The technician was very professional he explain to me the details of what happened to my switch which I appreciate his professional opinion they should be more technician like this it’ll make my job much more easier and understand what’s going on I think the technician that repaired my sewage back up and I hope I could deal with the same person all the time.