Best Thermostat Repair in Virginia Beach VA

David Connelly is an asset to the company! He's prompt, efficient, and honest. I will be using this company in the future and requesting David.

Dan S. was awesome. He came to service my generator and to fix a light fixture switch setup. Definitely impressed with his work, expertise, professionalism and how he explained everything simplistically.

I called for AC service and expected it to take a while with the recent heat we have had. I received a callback within an hour. They had someone on site within 4-5 hours. My AC was back up and at a very fair price. I had them back a few days later to install several electrical outlets. I would highly recommend Colonial home services.

Connor services has repaired and replaced several items for me and family members of mine, including HVAC repair, hot water, heater repair, installation of a new kitchen faucet, replacement and repair of outdoor water spigots, and other plumbing work. They are quick, responsive, courteous, and fair with pricing.

great service

I would give 2.5 stars for A-1 American. It's really the most I can give to be completely fair. I'll start out by saying the work they did was good. They swapped a simple part- not much to it. Now my heat pump fan works again. As for the reason for 2.5 stars; A-1 American was simply the first people to pick up the phone when I was trying to find someone to come out to fix my heat pump fan. They were supposed to come out the next morning between 8-12. They ended up arriving around 2pm. Here's where it gets unsettling. They just did the work without giving a quote or telling me what was wrong. They didn't show us the broken part. They didn't really explain anything. The guy who fixed it made a joke about it being fixed again and then wrote me a ticket. While he was writing it I asked him several times what the cost was going to be and he just kept on with some random story he was telling me about. So finally I just went and got my check book and came out to the shock of a $400 bill for 20 minutes of work. Apparently this is the going rate for this type of repair- which is ridiculous in itself. But now we've tried to call for 4 days to get an itemized invoice and receipt and to let a manger know that they should have their repair men give quotes before doing a job. What was I supposed to do at that point? Tell the guy I wasn't going to pay? I had no choice. He had already done the work. So after 4 days of calling we still have not received a returned call from John- Who knows if John even is a real person but he seems to never be in...