Best Plumbing Leak Detection in Virginia Beach VA

We had a plumbing situation and Pat B showed up quickly and provided premier service. He was polite, quickly analyzed the problem and gave me a thorough understanding of what needed to be fixed.

Stephen was very professional, got the work done on time! He's your man if you want the electrical stuff done! 5 stars!

We reached out to Colonial Home Services for a few projects at our house, such as installing new electric outlets and replacing a ceiling light with a fan. They came out to give us an estimate and afterwards set up another appointment to get the job done. They showed up on time, the price was exactly what they said it would be and they were all really professional and knowledgeable, plus friendly and tidy. They addressed all our concerns and even helped us figure out some issues with the light switches that didn't match the outlets. We'd definitely hire Colonial Home Services again. Super fast and affordable electrical service.

They came out February 23 to fix a leaky toilet, the plumber disconnected it and left it, saying we need a new toilet. It is now March 8 and we still have no toilet, despite numerous phone calls and promises that they'll be out with a new toilet tomorrow.

Blake is very prompt, friendly, professional and price is more than reasonable. The fact that he was able to come in a couple of days from initial contact over the holiday was a blessing. Will highly recommend. Thank you Blake.

I've been a homeowner for years and I cannot say enough good things about this company. I called them about a slab water leak and they were very responsive. What should have been a job that took a couple of hours escalated (through no fault of their own) into what turned out to be two days of digging and repair work. They encountered significant plumbing design flaws and what turned out to be four leaks and not just one; yet they worked professionally and with a positive attitude throughout the entire process. Rob Bertolino was very hands-on onsite every step of the way; my calls & texts were always answered immediately. Rather than take the easy way out, they confined the floor excavation to one bathroom and avoided digging up any of our kitchen tile. In the end, they fixed a very difficulty problem and at a very fair price. I will not hesitate to call them again for any plumbing needs.

This company did not perform as expected, it failed to do the job(s).

My elderly parents, 85yo and 90yo with health issues, required plumbing repair at their home. 1. The bathroom toilet cast iron flange needed to be cut off and replaced because the subfloor had been replaced. 2. The bathtub required clearing the drain and 3. a new sink faucet installed. I called Newman’s because they had positive customer reviews for their professionalism and high rating. Initially they promised to be at the house the next day, I called late the following day to see why the plumber hadn’t arrived.... subsequently someone was dispatched late to my parents home. I conferred by phone with the plumber regarding the work effort and cost prior to starting the job. They estimated the drain and faucet would be $150.00, and the flange replacement as unknown until the number of hours were calculated in. Since I was out of town we agreed to transact payment by credit card phone. Later, after the plumber had completed some work he presented my mother with a $XXX bill which she paid. Why didn’t contact me as instructed IDK! I called the next day to inquire and didn’t reach anyone. I called the following Saturday and talked with the owner that was aware of issues the tech experienced, but didn’t have much information regarding what was performed. I indicated the tech had arrived late work on the following day worked on the toilet drainage pressure, didn’t resolve it, and presented another $XXX bill of a similar amount. The owner couldn’t contact the tech for more details and indicated he would call Monday or the tech would call back to discuss the issue and cost.... it’s been four days and I haven’t received any explanation from anyone!!!
The flange repair was completed. The bathtub drain was augured and not cleared; left in a messy state with black debris. The toilet drain was augured to improve drainage pressure and clear any obstruction—not fixed. The sink faucet replacement was never performed.

Bottom line— they presented 2 separate invoices for essentially the same work effort, one each day and would have billed a third time if allowed to return. They took advantage of the elderly—- unscrupulous and unprofessional!!
None of this testimonial can be rebutted by the owner because it’s true.

The technician showed up with a camera that displayed the clog. We were able to inspect the pipes as well. The technician provided an excellent explanation through the entire process and provides great recommendations so we can keep our plumbing in great condition. He also honored me with a military discount.

Called on a Sunday morning for an emergency and Calvin answered! He got to my home, diagnosed the issue, and then fixed it. Not only did he fix it but he explained everything to me and made reasonable recommendations. I would highly recommend Calvin and his business again. Thank you!

Excellent, honest plumber. Reasonably priced. Great service and quality work!!

Todd came and disassembled my garbage disposal carefully that I wanted to to take out and put a drain in. He did a great job! And he cleaned up after. He is an honest plumber that gets the job done efficiently and takes pride in his work. He is now my go to plumber. He’s friendly and has stellar communication. His prices are reasonable.

I am a new homes site manager for 30 years representing a quality builder for those years. I appreciate good quality and honesty in the trades.We had an early morning emergency with plumbing and my husband called someone I did not know( Jim Bertolino &Son).and I was very skeptical because of my new construction trade contacts..We called Jim at 7:45, he was at my personal home by 9am. We had a pipe break behind the washer. Well this gruff exterior/nice Italian man and his son did a great job and were done within a few hours.. This was not an easy job as my washer was upstairs sitting next to my brand new shiny new Dryer- which I did not want to get scratched!The price was fair and I do recommend this family business. On time, knowledgeable, quality work. (once you get to know them on the job.....nicest, honest ,people you will ever meet) My go to Plumber !!

I am quite upset because Betty's name is still being used and they do not honor work that had already begun in North Carolina saying they have been taken over by Atlantic and Atlantic doesn't have a NC license. This unit cost $5.300.00 and we can't get a company in NC that will take over Betty's contract. We even paid for labor & parts to be good until 2021. We trusted Betty's and want to know why they can't acquire a NC license to honor their contracts if they are going to continue advertising. Where does that leave all the rest of the people that trusted them in N.C. I lived in Newport News all my life and referred Betty's to everyone I know. I can't even get Betty's Supervisor or owner to call back to talk to them. Help somebody!
We have been dealing with this over three weeks. The water of condensation falls straight through to the duck work and pulled it down. My husband is in his 80's and crawled under the house and saw what has happened. The drain is not clogged. The water just goes straight through. We shut off the unit so no more damage can be done. We don't want to mess up our warranty knowing this. Here is a warning to all residents in N.C.

Very friendly and helpful

My new go-to plumber! Fast, quality work at an affordable price and very professional plumbers.