Best Hot Water Maintenance in Toledo OH

Awesome, professional, family owned, thorough, honest.

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

I have used Jag Plumbing for years. They are a wonderful group of professionals with a great attitude and great work ethic. LG and Joe came today. Zack and Gary have been here many times. You can't go wrong with these guys. They're honest and respectful. Five stars guys!

Came after hours to fix a problem with our kitchen sink... Fast,efficient,and Great pricing. Highly recommend ....

Go anywhere else they charged $1500 for 3 hours work. $500 an hour?
unreal. Don't let them rip you off. Do not trust them.

UT Law School most days so cold I wear a wool shawl in class. Five weeks and counting. One day a mechanic wore a shirt saying something about getting drunk...while working. SMDH Clearly not sending your senior staff. Why? #yesiknowhvac #nothelpingtheindustry