Best Plumbing Upgrades in Seattle WA

As a business owner, for me it is all about making it right when there is a mistake. Both when I serve customers and also when we receive customer service.
On the Friday after Thanksgiving our restaurant had an emergency plumbing issue which caused our restaurant to not be able to operate. The person that took my call (Will) did an incredible job of responding and keeping me informed. After a couple of hours, the issue was that the plumber he asked to come to our location called out sick and did not tell him. After struggling to find us another plumber that was available, Will decided to take it upon himself to come out and do the repair himself. It was a one hour drive from Ballard for him just to arrive at our location. He resolved the issue in less than an hour and our Friday night reservations (revenue!) were saved! I pushed very hard for him to take a large tip, however, he could not be convinced. I have to give a huge shout out to Will and the management at Pioneer. Most times things flow very smoothly from start to finish. When we did have a hiccup, they always work to make it right!

Fixer arrived the next day after (quite timely) and assessed my damage on day one. He then took the necessary steps to get my ceiling prepped for the next visit. After a short discussion, he told me that he would be back in another day to complete the task. True to his word he was! Did a great job and fixed my issue. Very pleased with the service.

Professional, pleasant and on time. Excellent work.

I had a leak I could not locate. Tanner came out and found it with a little detective work. I can't thank Mr. Rooter enough for how quickly they were able to get someone out to diagnose the problem.

After describing what I needed, was given a price. I accepted, they came out promptly, efficiently hydro-jetted my storm drains, and billed for exactly what they had quoted. Very happy with the whole job and would hire again.