Best Water Heater Burst in San Francisco CA

Kevin, the technician, went above and beyond after several tries and two tools he cleared a stubborn clog and adhered to the initial estimate. I would use this company again.

Christian V., the Works Plumbing technician, offered probably the best experience I've had with a plumber and one of the best I've had with any contractor. Super smart, efficient, friendly, tidy and, most importantly, delivered the job and explained every detail along the way. Works Plumbing were highly responsive and communicated well throughout. I highly recommend Works Plumbing and will be certain to contact them again.

Great service, and very professional staff. I called and received same day service. Strongly recommended.

I wanted a camera inspection of our sewer line. Our contractor strongly recommended Magic Plumbing. Paul Rowe arrived on time, explained what he was doing, and showed me a video stream of our sewer pipe. The pipe is intact and in good condition. I'll definitely use Magic Plumbing again.

I can't say enough about what a great job Angelo and his crew from Discount Plumbing did with our rental home in Oakland. Angelo called me right away to set up a next day estimate. He and his crew were on time and very thorough. originally, it look like it was going to a straight forward trenchless project and Angelos's quote came in well below several other bids.

Angelo and the crew got to work on time the next day and we were lucky enough to get the once in a blue moon plumbing disaster. A city tree had a root that grew into the line and ran over 52 feet to the house from street. Angelo called me right away and kept myself and my up-to-date with multiple messages as our simple trenchless project turned into a massive multiple trench sewer excavation. After seeing the extensive work that had to be performed it was an incredible relief when Angelo gave us the additional expense from the original quote which was incredibly reasonable. At this point we were at his mercy and I felt that he made sure that he didn't take advantage of the situation. In this day I think this type of honesty is hard to come by and it almost brought me to tears.

Angelo and his crew worked long hours for two days on our little sewer project and they we so professional. The kept the area as clean as possible and communicated clearly with my neighbors, my renter and myself. Angelo was so extremely helpful and positive even as the project got bigger and bigger.

We found Discount Plumbing through all of the fantastic BBB and we could be more pleased than with the support, They earned my highest recommendation and I mean earned it!

Richard called my wife and used an F word to confront her for posting a complain WORST attitude and company ever

I came home from shopping and found water pouring out of my garage. Upon opening the garage door, I found that my water heater was leaking badly, with water running along the floor and out onto the street. Panicking, I found Smelly Mel’s phone number and called them. They told me who would be coming and when. Donnie came out within 1/2 hour and told me that my water heater’s jacket had failed, causing the problem. He had a spare water heater in his truck and installed it within 2 hours. Donnie was great, explaining what he was doing and showing me where the hot and cold water lines were on the heater, how to turn off the water, etc. They sent my receipt to my email, along with the pictures Donnie took. I definitely recommend Smelly Mel’s!

I had no hot water for over 2 months and the helper couldnot solve the problem. I then found Works Plumbing that deals with Navien Waterless tank. Kyle, the plumber did a complete maintenance diagnostic overview.
I was delighted to have access to hot water and did not have to figure out the message ERROR/Restart over many times with no access to hot water. Kyle was very confident and professional. So far it has been 24 hours and everything is functioning.
I did pay for a year's maintnance plus his work which totaled quite costly to me. If needed, I would ask for Kyle again.

(Translated by Google) This job was excellent

(Original)
Este trabajo fue exvelente

I tried to call for estimates and the service agent, Mia, scoffed and hung up the phone. When I tried to call back, she blocked my number. When I called from a different number that service agent was extremely unwilling to help in any way. Use at your own risk. If management would like to contact me, I'd be more than happy to speak to them.