Best Have A Clogged Drain in San Francisco CA

Respectful of time and financial constraints and provided thorough overview of the issue and what was fixed.

Very professional and prompt!

Genteel Plumbers has come out to assist on a few jobs and have been courteous and efficient. From the operator Max who is super upbeat and polite, to Chris the plumber who quotes very fair rates and follows-through with quality work, to Graham the owner/manager who collects the moolah, my experience has been very professional. Starting from last May 2020, Chris came out to provide a quote and matched another price, but ultimately I selected him because of his knowledge and polite demeanor.

Unfortunately, a different plumber (DM me for his name) was sent out for the second part of the job (drain replacement and garbage disposal installation) and then tried to charge me 3x the cost. Finally, I was able to negotiate to a lower but still high price (compared to the quotes I'd received). Even then, Chris had saved the day by providing key parts that the second plumber said weren't possible/available.

Fast forward 10 months to today - my tenant apparently had been dumping mop water with debris into the kitchen sink. Chris came out to dismantle the pipes, clear the drain of gunk and grease and charged me a fair price for the trouble. While he was there, he looked at an old dishwasher, quickly made sure the shower and bathroom sink were in working order and assured me that the gas smell was actually exhaust from the water heater and nothing to be concerned about after checking with his diagnostic tools.

After the visit today, Graham called to check in that I was completely happy and was pleased I'd given them a chance to make it right (after I described the less stellar experience with the second plumber). Great customer service!

Hot tip: try to buy any fixtures or appliances you want installed yourself if you can as there is an understandable surcharge if you want to source from Genteel

Basilio and his crew did a FANTASTIC job... ...sure, he's brief and to the point, which I don't mind at all.... ...but again, they were perfect.

We had a non-emergency situation, which required a trench less approach... ...which, if you haven't seen done before, is really cool.

Our line ties in with the neighbor, and we share from the wye out to the main... ...while the hold was dug, the neighbor decided to have his portion replaced as well, and Budget sewer did not mind this scope creep AT ALL.

Finally, they lined the pipe from the eye out to the main, providing the neighbor and I a brand new line from homes to sewer main.

Would I recommend AB Plumbing? ABSOLUTELY!!! These guys are top notch, and if you end up using them, I hope you receive the same quality service.

Prompt and professional service.

Great Job, thanks AB Plumbing Team :)
The price was affordable and the service very reliable.