Best Drainage Service in Saint Paul MN

Steve was great! We needed someone late in the night Saturday and he came out right away, was there within a half hour of the call. He was very understanding and helpful and did a great job!

I called for services to replace a bathtub faucet. He was very friendly and willing to come in the same day. He advised me of the $89.99 estimate fee but also told me if I'd hired him to do the job, that would be deducted from the total cost. He was very honest and of course he did the job and I must add, he did great job. I can see how it is hard to pay for estimate, but he took the time to come all the way to my home to check what it was wrong with my faucet and it seems fair that if I just wasted his time then to pay him for coming. If you ARE serious about hiring this company's services, then you should not have any issues with the estimate's fee. It is all reimbursable once you hire them. I highly recommend them. Trust worthy, conscious and honest.

Butch has been pumping my septic for the last 16 years. He’s great! Wouldn’t call anyone else!

After 3 days of trying every possible non-professional tactic to clear our kitchen sinks, I gave up. I called RR early afternoon on a Friday, a technician(Andrew) was out in an hour. He was very kind and pleasant and explained well what needed to be done. Our fully clogged pipe (somewhere in the depths of the walls) was cleared while I sat outside taking a phone call. I really can’t speak to the value compared with others since I was in a pinch, but I am thrilled to have things flowing again. Thanks, Andrew at RR.

We have used Ron's service for years and always been satisfied. This time was no exception. Nick went above and beyond in cleaning out our sewer line; he even removed a door near the work area (and neatly replaced it afterwards) so he wouldn't damage it. He was an excellent customer service rep as well--extremely polite and very articulate. We had nothing to clean-up afterwards.Thanks, Nick--you rock!!Tom and Carol

Professional!

I had noticed a miscellaneous leak coming from around my laundry tub for awhile. I finally decided it was about time to get it fixed. I called TJK Plumbing and they came out that same day! DJ and Kyle located the leak and also noticed a lot of corrosion on my 20+ year old laundry tub. After explaining everything they found, they fixed the leak and were also able to replace the laundry tub. About 2 weeks later I had another plumbing problem. I noticed orange stuff coming from my softener. I called TJK Plumbing again and they were able to get Brad out same day on the weekend. He saw right away that my softener had blown and was starting to leak resin. He was able to install a new one same day and made sure all my lines were clear. Everyone who I had out was very professional, friendly, knowledgeable, and clean. I will definitely be calling them for any future plumbing issues.

Jesse was very knowledgeable and personable. He came in and assessed my problem, set me up with specialists as a next step as well as doing everything he could to make my issue manageable. He was easy to get along with and someone I would highly recommend to anyone who has a similar situation suddenly appear.

Eric is the best of all plumbers I’ve ever used. He’s professional knowledgeable wise friendly and gives the best service. He deserves a big promotion and the company deserves a big shout!

Jesse with Metro Plumbing was extremely professional and did a great job of diagnosing and explaining the problem with my water heater. He laid out the options and answered all questions I had. Very helpful.

Hate hiring plumbers because they charge almost as much as a blood sucking attorney, but I didn't feel violated when this plumber billed me and finished the straight forward installation that would have taken me 10 times as long to do myself. So I would recomend them and call the company again if I had an issue.

The responsiveness of Alto on a Saturday when we had tree roots in our main sewer line was amazing. Rick was at our house in less than an hour and had the problem solved within a couple of hours. I have their card on my fridge for future issues.

Similar to other reviews (wish I would've seen before calling them) they forced me to sign an agreement for $445 to clear a clog just a few feet beyond the kitchen sink trap. Wait, it gets much worse. They ran the snake through the vent pipe and told me this is a bad clog. I asked how he could tell because the snake was whipping above the roof line. He pulled it back in and jammed it so hard downward that it broke the PVC drain pipe, destroying my bathroom ceiling and insulation with 2 full sinks of water. Two guys stood there while I tore down the drywall to find the break. They said it's not their fault because there was no purple primer showing on the PVC pipe and joint. I told them it's never leaked since 1983 when the home was built and that there's such a thing as clear primer. He denied the existence of clear primer. They left me with a broken pipe and huge mess. Cost to repair was 3 days from my job and over $300 of materials (I did all of the work myself). These guys only care about money. Worst contractor I've hired in 35 years that I've owned properties. The two tenants living in that unit can attest to all of this and were also inconvenienced for 3 straight days. I would give them zero stars if possible.