Best Emergency Cleanup Services in Saint Louis MO

Rich and his crew did an excellent job cleaning up the mess from the water damage I sustained in early May. They were professional and courteous the whole time they were at my residence. I greatly appreciated the speed with which Midwest Flood responded and am now working to permanently fix the problem so water will not be an issue again in the future. It was reassuring to have someone walk me through the process so I knew what to expect. I would definitely recommend Midwest Flood if you have a water emergency!

They came out very quickly at first, but didn't have the correct equipment for the job. So Jacob said he would send out a person with a camera the next day. We never heard from them again. I had to call several times and constantly got the run-around. Finally they got a camera guy out who claimed that our sewer pipe collapsed. He said that in order to fix it, they would most definitely damage the water line so we'd need to replace that too. Outrageous. We called Hoffman Bros - they had someone out within the hour who had all the right equipment. Hoffman Bros confirmed that the pipe was NOT collapsed. They fixed the issue and for much less money. Won't be using Roto Rooter again.

After a routine pipe cleaning, Tim arrived with camera to diagnose a problem: he is knowledgeable, professional, and friendly -- explaining all as it unfolded and offering options and advice. As it turned out, much of the pipe needed to be repaired, and Tim arranged the entire thing at the moment, work to start the next morning. He was great.

As usual things happen at the worst times ever. Saturday night, 8:30 PM., basement floor drain stops up. Called a number of 24 hr. plumbers, no answer. Sunday AM. called Drain Masters, had a tech at my door in about an hour. Right behind the tech was the restoration crew. Problem diagnosed, repaired, mess all cleaned up and everybody was gone about an hour after they arrived. Thank you Thank you! Crew was a group of ROCK STARS Couldn't be more pleased!