Best Furnace Installations in Sacramento CA

Madine R, Franklin
Augus 1, 2014, I called Ace Plumbing and repair around 8:30ish and advised them my air conditioner unit was out since yesterday July 31, 2014. I requested if a technician could come out today and the representative said yes she could have someone out between 9am and 10am. I received a call from the technician Dennis at 9:45am letting me know he would be at my residence at 10am and he was. Dennis detected and ran diagnostics right away and resolved the issue in no time, he replaced the part right away and was on his merry way. I will be following up for a maintenance agreement soon.

Thanks Ace Plumbing Heating and Air. Most of all thank you Dennis for your knowledge and quick repairs.

I called this company because my AC had stopped working. I scheduled an appointment in a 5 hour window. While I was booking the appointment he was pretty much trash talking home warranty companies. For example they hire newly trained people who do know what they are doing. I made an appointment so I could at least have someone look at my AC. After I booked an appointment a company who works with my home warranty called and I made an appointment with them pretty much the same time I had made with fix it rite. I called fix it rite to cancel my appointment and the guy I talked to previously answered the phone. I told him I was cancelling my appointment since my home warranty called to schedule an appointment he just said I told you about home warranties and then he just started laughing and said okay I will cancel. How unprofessional not way to treat potential customers and to trash talk your competitors. I never told him the name of the company my home warranty went through so he was just lumping everyone just indicating to me he was better than them

We were more than pleased with the service. Within 3 days our system was installed.My husband just had surgery

I called Heald Mechanical on a Thursday and spoke with Diane. I asked that someone come out to our home and check our furnace prior to using it for the cold weather coming. I was told that someone would call me on Monday to arrange a day and time to come out. Well Tuesday arrived and no one had contacted me. I called the office and spoke with the owner, Greg. I told him what I needed and he replied that he would try to come out during the week. Well, the week went by and no one contacted me, even if to say they were to busy to make it out. I know Heald Mechanical has been in business a long time. Perhaps to long and have forgotten what customer service means.

Jose was great. He did well in his explanation of what was going on and what was further needed at my home. I will definitely use them again!