Best Complete Replacement in Sacramento CA

Bret installed a sink faucet, and it took him only 30 minutes. Bret was knowledgeable and cleaned up afterwards very well. I was very satisfied.

I needed quotes for installing the Pelican water filtration/conditioner system that I purchased from the manufacturer. I posted my requirement via the Yelp website and Golden Valley Plumbing was one of the first to respond within a couple of hours. I checked their website and I noticed that they have installed the same brand/system that I purchased. The person that I dealt with initially has a pleasing personality over the phone and that was a good start. After meeting Val, i knew I made the right decision to choose Golden Valley Plumbing. I presented Val what/how/where I needed the system placed. He made recommendation that made more sense without costing me arms & legs. Val and Arthur team-up to do the installation. Golden Valley pricing was very competitive and their workmanship was very well done, I was happy with the end result. I would use them again for plumbing services and would recommend them to family, friends, and whomever would have a chance to read my post.

Dave could not have been nicer! He began the job with a smile on his face and ended the job with a smile on his face. I am a doityourself kinda gal and Dave allowed me to be right in there watching every step of his work. He was quick and professional. Keeping the work site clean was very important to him as well. I would hire him again in a heart beat!

I really tried to do business with McDonald, but they do not know how to schedule. Here is my story:

I went to their booth at the Sacramento Home & Landscape show at the end of January at Cal Expo. I spun their prize wheel and received $750 off a service. I've been wanting to get a tankless water heater so I thought this might be a great deal!

They called me the following week and scheduled to come by for a free estimate on Friday, February 2 between 8-10 AM. They called Thursday and said they had to reschedule me. I thought that's okay, things happen, so I rescheduled for today, Monday, February 5 between 8-10 AM.

Today is Monday...shortly after 9 AM, I received a call saying that they were on their way. One minute later, I receive another call saying that the person they were sending out didn't have any tankless water heater experience and Carlos, who they were going to send last Friday received an installation over the weekend that ran into today and couldn't come. They said they had to schedule me for tomorrow. I told them, I can't do business with you if this is the way you run it. She had the nerve to call me right back and I immediately answered, I told you I don't want to do business with you, please stop calling!
They have to realize that people have to rearrange their work schedules for this type of thing and I had already changed it from Friday to Monday and then they wanted me to do Tuesday.

First off, McDonald, know the work you are sending out your team to do and send the right people. Second, if you realized that, and you knew Carlos would not be available, you could have called me earlier than the morning of the appointment to make arrangements or at least schedule a weekend appointment for the trouble. I can't just take time off work at YOUR leisure! You should be able to accommodate the customer as best as possible. I gave you two chances...I wasn't going to give you a third.

Potential consumers...be aware of schedule changes if you choose to do business with McDonald.

Jose was responsive and efficient as well as professional. He made a quick assessment of what is needed. Provided clear examples of my options. He then proceeded to repair and reinstall my shower fixtures. I highly recommend Jose, and I will not hesitate requesting him to service any of my future plumbing needs.

Bill and Codey have done a few jobs for me. They are always on time and communicate everything very well. From start to finish I know what's going on and how they tackle the issues. Its hard to find a good plumber but to find a great one is even harder. Five stars for all 6 jobs they have done for me...