Best New Construction Residential in Reno NV

Installed reverse osmosis filter under sink and never checked to see if there was any leaks and water line had puncture holes in it. Would not work with my schedule and told me he was going to call me back and that was a month ago. I will be changing it myself because plumber is unreliable. Find a different plumber to do your work.

An honest group of guys that takes a lot of pride in what they do. The crew was on site for over 2 months performing an industrial installation of a hot and cold water system that required silver soldering 95% of the connections. It was a large and complicated project that they were building to prints, but as those in industry know things are not always black and white between 2D prints and the actual building during an installation. I was impressed from the project’s start to finish with the company’s handling of every detail and decisions made along the way. Most of all, communication was very fast and clear, we never felt left hanging or out of the loop.

They’re not very big on advertising, but definitely one of the best plumbing contractors in town.

Called not long after submitting an AHS request for warranty service, and were in and out a few hours later, replacing the dysfunctional garbage disposal that had thrown a screw causing damage and lock up. Thanks Josh for the professionalism and quick turnaround!!

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

Wayne, Jeff and Tom were a pleasure to work with.

Extremely unprofessional, late, will never recommend this company to anyone. 3 day job took 3 weeks. Extremely unorganized. Do not use this company.

Previously Ray Heating, RHP Mechanical never disappoints. I've been using them for at least 30 years. I recently purchased an entire HVAC system at a reasonable price , charged my Costco charge card and the savings amounted to the cost of a free set of tires and two fun shopping trips to Costco. I couldn't be happier!
1. Real people answer the phones
2. Quick response time
3. Excellent communication
4. Experienced and responsible technicians

I had used Don Weston Plumbing for a number of years, and always had to put up with the benign neglect of usually taking 5-6 calls and as many weeks to hear back from him or have him show up, since that seems to be the way it works in Truckee. Recently, Don led me on for more than 3 months for a job he said he would do, including having me pick up and pay for parts for an aspect of the job. I finally simply asked him to let me know if he was going to actually do the job, after 3+ months of excuses, weeks of rescheduling walk throughs, and more broken promises. He didn’t even have the courtesy or respect to respond, so I got another plumber to do the job. The plumbing supply house would not take back all the parts Don had me buy for the job he bailed on (some cut pipe), and Don refused to refund me for those parts. This lack of professionalism to follow through on completing a job, and not have the simply courtesy to give me a yay or nay on it, but also the ethical shortcomings for not paying for the unreturnable parts - tells you all you need to know about him. Even in a heated conversation with him about him bailing on the job, he would take no responsibility for his behavior. Tradespeople and contractors are in demand in Truckee, which breeds arrogance in some thinking they can do whatever they want and treat people with disrespect. It doesn’t take a lot to be honest and treat people with respect - Don needs some more practice. Lots of other better plumbers out there to use and avoid the headaches.

GAVIN AT bullseye plumbing was quick to return my call even while out of town. Was at th e house by mid afternoon the following Monday and repaired or problem quickly and affordable. Thank you bullseye

I would definitely not use them again.

THE BEST IN TOWN. Experienced GREAT.

Tracy was fantastic! He came the very next day after I called to check on an issue we've been having for months with scalding hot water coming out of our cold water faucets. Of course, the issue wasn't occurring while he was here. Rather than just charge me and change out a part he hoped would fix the issue, he asked that I call him immediately the next time it happened so that he could come out and check it out as quickly as possible. I appreciate that he was so honest with me and did not charge me for the replacement of a part that may or may not have fixed the issue. He also quickly changed out several faucets in our kitchen and we'll have him back out to change others as soon as I've ordered them. He took the time to explain everything to me and never made me feel like he was taking advantage of me or just trying to sell me something. Will definitely be calling Tracy again!

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

Received fast and professional service. Had emergency water heater was leaking- new water heater was installed and repairs made within hours. I highly recommend Supreme Plumbing!