Best Commercial And Industrial Plumbing in Reno NV

An honest group of guys that takes a lot of pride in what they do. The crew was on site for over 2 months performing an industrial installation of a hot and cold water system that required silver soldering 95% of the connections. It was a large and complicated project that they were building to prints, but as those in industry know things are not always black and white between 2D prints and the actual building during an installation. I was impressed from the project’s start to finish with the company’s handling of every detail and decisions made along the way. Most of all, communication was very fast and clear, we never felt left hanging or out of the loop.

They’re not very big on advertising, but definitely one of the best plumbing contractors in town.

THE COMPANY I WORK FOR DID A JOB FOR THEM. NICE PEOPLE AND PROMPT PAYERS.

Very reliable and responsive. Local owned and run with efficiency

They are fair and not mean

Your driver cut into 3 lanes trying to get on 395 from 80- then flipped us off.
Bad representation of your company.

Maybe practice good driving behaviors and make sure they don’t disrupt the flow of traffic

S&S replaced my old water heater. They did a great job and also added an expansion tank. They quickly got the old one out and the new one in. Same day service was much appreciated as well.

Not only did they preform work I repeatedly asked them not to, the plumber stole some items from my garage. When I called to complain about it I was told it would be looked into but never heard back from them. I recommend looking elsewhere for a professional service.

Very disappointed with Best. In 2011, Joe was the only plumber and was on fire to grow his 3 year old business. Now, he will not respond to a request about the descaling shutoff valves on the Rinnai he installed in 2011 so I can descale the unit. He never left instructions this needs to be done once a year along with replacing the water filter. (The unit is still working fine, but has never been serviced!). The lady in the office said they will NOT rpt NOT service this unit since it has been 11 years! (I know a much better company than Best that will descale the unit, but I am capable.)
When Joe removed the 90 gallon water heater it had water hammer suppressors on the hot and cold water lines. I asked about replacing these. His response “don’t worry about it”. I lived with water hammer for about 8 years and finally called him. He and 2 of his crew came to my house and put in a pressure regulating valve to reduce the water pressure. Now we all know this is not going to stop the water hammer, so they entered the crawl space and hammered the nails holding the pipe clamps. Joe pointed to the intake water line for the 3M water filter. More on this later. They did the attaboys and left, but I still had water hammering. Not good for washing machines, dishwashers and toilets.
So I called Jet plumbing and they came out right away and installed an expansion tank in the line before the 3M water filter where Joe had been pointing and voila, no more water hammer. It cost less than $300.
Thanks for nothing, Joe. I will figure out the descaling ports for my Rinnai.

Our water heater sprang a BAD leak - called D & D and they had a plumber out within an hour who quickly fixed the problem at a price that I thought more than reasonable.

Knowledgeable, innovative and successful family operation. Glad we have experts like Savage and Son in our area!