Best New Air Conditioning System in Raleigh NC

Exorbitant material charges for weekend dispatch!!!

I recently contacted Airmakers on a Saturday morning. I was told that they would charge a $148 dispatch fee which was substaintially higher than their normal rate since it was a weekend. Knowing this upfront I was ok with that and they came out that day to repair my unit. The tech was nice and began performing the work. He stated that I was low on R-22 refrigerant and then told me how much the refrigerant cost. I questioned the high price and I was told that since it was a Saturday they charge more for parts! What since does that make? I was already paying a higher dispatch fee, but to charge more money for parts? This is the exact same refrigerant they sell Monday-Friday. I was charged $400 for the 2.5 pounds of R-22 ($550 Total). I contacted another company to see what they charge and it was a total of $340 (including weekend dispatch).

I contacted the service manager about this and he politely suggested I use the other company next time. I will be sure to do that but I wanted to let others know of the hidden charges before they make the same mistake I did.

Recently purchased a new home and contacted my past rep William. As always he was right there to help me and my wife. We had him schedule a basic maintenance/checkup on our system so we had peice of mind with the system. He came out with service guy just to make sure we where all set. He didn't have to come out for the service but he goes that extra mile to make sure we are always satisfied.

The technician came out wearing a face mask, gloves and booties. I have had several repairmen in my home over the last two weeks. He was the only one wearing protective gear. I greatly appreciate the respect for my health. He described all that was wrong and needed to be repaired immediately. We installed new parts and was gone as quickly as he came. I would recommend them..

Tech was correct in diagnosis of problem but wanted to charge $6k on repairs and stated minimum hrs on that job would be 5-6hrs but prob more. They said i should just replace unit due to cost of repair. Called another repair facility and charged half with diag and only took 2hrs. They just want to sell you new units, not actually make repairs. Do not trust this company.

Technician Chris was finally able to solve a problem that I've been having off and on with my furnace for nearly 3 years! Just when I was about to give up and buy an entirely new HVAC system, he saved the day by knowing exactly what he was doing and said he had seen that identical issue on the same model of furnace a few weeks prior. He was honest with me and said I didn't need a new system, just a very specific circuit board (so he saved me at least $5,000). Sure enough, they were able to get the part he needed within 24 hours, and it was installed the same day it arrived, and I haven't had a single issue since. What a relief to finally have reliable heat after 5 different companies all failing. I will never use anyone else for furnace repair (should I ever need it again)! And when the time inevitably does come to get a new furnace, there is no doubt who I will be calling to install it. Thank you, thank you, thank you.

Great work and customer service the worker was very nice and did an amazing job thanks again legacy pluming

Highly recommend. Truly a professional.

Rick, Chase, Richard and Ben are the best!! The new air conditioner unit was installed quickly, efficiently and expertly. Sonny's reliability is unsurpassed.

Very professional service and very nice guy!
Recommended!

Went with another company that did not require an upfront service fee