Best Drain Cleaning Hydro Jetting in Raleigh NC

Sean called 30 minutes prior to let me know he was on his way and was right on time. He was very friendly and did a great job. Always a pleasure doing business with CK plumbing.

I called the company because my tankless water heater wasn't working. They were the only company available that day and the technician arrived early, which was convenient for me. He seemed to be very friendly initially. He appeared to be not familiar with the Rinnai product. He was reading the brochure and trying to figure out what a reasonable water pressure it needed. Then, he called the Rinnai customer service, which was fine with me. When he started his call, he was reading something off the side of the unit and I thought he needed help in reading what was written. Apparently, he interpreted my offer to help as an intrusion into his service. He snapped at me telling me to basically back-off in the rudest way possible. I called their office and complained about his behavior; they reminded me that they sent me their best technician without addressing his lack of professionalism. Then, they asked him to leave. On his way out, he failed to put the unit back the way he found it. I had to remind him to put back the cover. If you want a rude genius, then, call them. Out of respect for the technician, I won't name him.

Matthew's Plumbing was prompt, professional, and provided exceptional service. Matthew and his helper took time to explain, job, cost and options. I have already recommended them to friends and and they are now my plumber.

Great plumbers.

Thanks for the great service! We appreciated the professionalism of the team and providing options for the repair in a no-pressure way. Glad to have our water back on, too. 😎

I ask for a quote on installing a water softener they told me they charge 1100 to 1500 dollars on an install that would take an hour. Normally I pay 400 to 500 dollars for this install. Be careful using this company