Best Upgrade And Replacement in Plano TX

GEM Plumbing Company in Allen, certainly has the best plumber in this area. Stan is extremely professional and detailed in his work. I have recommended him to all our friends, and they are impressed. He has worked on our toilets, faucets and hot water heater. The hot water heater was an enormous job and this was completed in a timely manner. Every experience we have had with GEM Plumbing was completed with exceptional results. His customer service is the best!

Aaron was extremely professional and checked every inch of our home to find a very unique problem obstructing our A/C. I am very appreciative of the manager Tim for sending Aaron out to diagnose an issue that was not resolved the first visit. Outstanding company that I have now used for A/C and plumbing. They will get all my business in the future.

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.

Service was timely and done in a friendly, courteous manner. Everything explained so that I understood problems with my house and what it would take to make repairs.

I've used Legacy Plumbing twice now and have been very pleased. Both times Jonathan came out and addressed the issues. He is courteous, knowledgeable and professional. Both times he explained the issue in detail and even showed me what he was doing. He also did not try to sell me things I didn't need. Jonathan has a great attitude and I enjoyed chatting with him. I will continue to use Legacy Plumbing.

The plumbers arrived on time and remembered my previous issue, recommended repairs and had my issue resolved quickly for a fair price. Will definitely recommend.

Sam and his helper were right on time and did a great job! They were very professional and friendly as well. I would highly recommend their services!!

Gareth did a great job with our outdated plumbing. Answered all my questions and was fantastic. This is my second experience with Classic Plumbing and will not use anyone else.

Sebastian fixed the heater coil quickly in a reasonable price. I would highly recommend them !