Best Plumbing Parts in Plano TX

I had Devard's out on 12/16/22 to perform seasonal maintenance on my heating systems. Previously, I had my house under a home warranty for 4 years and had similar services done by other contractors. I mentioned to Devard's technician (Bryan) that the downstairs unit didn't seem to keep that part of my home warm, although it ran constantly during very cold weather.

Bryan performed the maintenance and found both units operated properly, but he looked at the Nest thermostats controlling them and determined they were connected to the wiring harness incorrectly. Neither prior contractor had looked at the thermostats. Bryan corrected the downstairs thermostat connection to my HVAC equipment and now my heater warms my home to the set temperature in a reasonable time.

While it sounds simple, its made a huge difference in the past few days since the work was performed. Having a professional who not only is competent, but listens and works to solve problems is exceptional, in my opinion.

Thank you Bryan and Devard's!

Aaron was extremely professional and checked every inch of our home to find a very unique problem obstructing our A/C. I am very appreciative of the manager Tim for sending Aaron out to diagnose an issue that was not resolved the first visit. Outstanding company that I have now used for A/C and plumbing. They will get all my business in the future.

repaired leak in water line.. ..
Explained in detail all services that were needed followed up with performing all services in a expediant manner .
Would recommend and have already

Jason was very professional and accommodating. He educated me on the issues and explained the reasons for his recommendations. He pursued the warranty process with the manufacturer, and I ended up with a credit.
The cost was reasonable and the job was done within a day.
I highly recommend Streamline Plumbing!

Mario and Chris were very professional and efficient. Everything was great!

Jacob did a great job for us.
Very professional and thorough.
I will use Milestone again with service like this.

Update: with the way the company owned the mistake and followed up, I’m willing to consider the company going forward. Every company can have a mishap or a bad day. Their reaction to it says a lot about how they treat customers.

I usually wouldn’t give a review without work performed, but after being cancelled on with no explanation, in the middle of the appointment window, I had to post. I called about 4-5 days in advance and had the 8-1 appointment window (which is a large range for DFW contractors) on a Friday for a simple water heater flush. After taking the day off to have the work done, they called me at 1030 during the appointment window to tell me they “couldn’t get anyone to come out”. If this was a same day appointment I would understand, but not with that much advance scheduling. A call the night before or at the very least, early morning of, would have been the correct way to handle the situation. I assume this was probably a one day snafu and not a reflection on the company’s reliability as a whole. However, either way, I’d encourage the company to revisit its scheduling process and potentially optimize the parameters in its software and/or with the plumbers themselves so that current and future customers don’t waste a day off work (and potentially money in the process). That and it would be a shame if the quality and work of the plumbers themselves stood in a negative light due to a disorganized back office process.

We selected Legacy Plumbing to help us resolve a leak under our sink, based on all the terrific reviews we saw online. They were a delight to deal with, from their customer service person that we spoke with initially, to the plumber who came to our home. This is a well run, professional company, which offers great service at a great price. Thank you for assisting us so quickly and efficiently.