Best Your Air Conditioner in Phoenix AZ

Last Friday I spent the morning at an Urgent Care because my wife was having trouble breathing. Saturday she was exhausted and asked me to turn on the AC to cool down the house and it shut right off. I tried turning the AC on a few more times then realized we had a problem. So I called Parker and Sons, and they were great! They were professional and scheduled a technician to come out the very next day. Sunday, the technician arrived. Chris was great! He was polite, professional and knowledgeable!e! He showed us pictures and videos of our unit and explained his diagnosis. He was very patient and answered all of our questions. He went over options with us ranging from repairing the unit to replacing it. We decided to replace the unit and we’re happy with the financing option we chose. The installation was scheduled for Wednesday and we were very pleased with the quick turn around. The installation technicians showed up as schedule. Ivan and Elijah were great! Again, very polite, professional and knowledgeable. They went over, in detail, how the installation was going to work. Upon completion, Ivan reviewed the work completed with me. showing me pictures of the installed unit. Again, showed patience as I asked questions about programming and using the new thermostat. From start to finish, we had a great experience and would highly recommend Parker and Sons without any hesitation! We had very little down time and a huge thank you to your entire team! Great work and great customer service service!

I am extremely displeased with the lack of service. I had an appt scheduled on 4/28 from 12-4. I was told the tech would be late. 3 hours later and a tech still had not arrived. I waited over 1 month to get an appointment and now we have to wait another month when it was not our fault. There is a lack of accountability and I am very unhappy with the company and how they dealt with their problem at our expense.

PLEASE READ THIS!! I had Day and Night come to fix our heater in January. Everything was great, they got 5 stars and I wrote a review on how they went above and beyond for us. So now, in the middle of the summer, a part of our AC went out, so they sent Jeffrey(service technician) out to our house. It was a part that was in the range of 2k to fix it. Since a full new unit would cost about 6-7k I'm guessing, we started talking about getting a new unit. Jeffrey explained how they would have someone come out the next day to give us a price on the new unit. We were about to have him set that up for us......As we were discussing this, my mother mentioned that she purchased our unit in 2010. Instead of just letting us buy a new unit, Jeffrey asked if she still had the paperwork/receipt of when she purchased the unit. My mother went through her records and was able to find it(she would've never looked at that receipt EVER if Jeffrey didn't ask to see it). Jeffrey looked at it, and informed my mother that she had a warranty on the unit for ten years(with one of Day and Nights Competitors), and asked me to call them right then. They setup a service tech to come out the following day. They came out and fixed our AC the following day. This speaks of the integrity that this company holds, they care about the customer, even if it's not necessarily their company that fixes the problem. Big shout out to Jeffrey, we ended up paying the service charge for him coming out there, but in the end, if he wouldn't have informed us that we had a warranty, we would've paid for an entire new unit for the house. So THANK YOU Jeffrey and Day and Night Air Conditioning, Heating and Plumbing!! I would give ten stars if I could!!

Plumbing leak repair throughout home performed professionally and promptly by the Ace Home Services plumber Jiuhua Huang. He is a perfectionist who worked hard every second he was at our Arizona home on March 20. All the leaks and systems were repaired, re-checked and performed flawlessly.