Best Leak Inspection in Phoenix AZ

Mr Javier Cruz was amazing, he was very kind and offered multiple solutions and suggestions for work needed done to our home. I was very pleased with how professional and kind he was to my family!

Gabriel and Manny came to my place for my problem with my shower spouts. Both guys were pros and answered every question I have. Upon assessment they noticed that my problem is an easy fix, so they just advised me what to do and they didn’t even charge me for their time and expertise. Really appreciate the help. Would def recommend!

Had to have a shower valve replaced but it was not an easy fix. They had to cut the pipes to change it due to the hard water in my house but Lewis did a great job and was very professional. I'm very happy with his work he made look like he was never there.

Your Phoenix Plumber was quick to come out for a plumbing service call appointment and resolved my problem in one trip. Will use again when needed.

I had a problem with my hot water heater. Ray was very prompt and called before he came out. He was very professional, diagnosed the problem and repaired it. He did not try to upsell or make unnecessary repairs. I would use Harley Plumbing again.

Professional, Reliable, Knowledgeable, and Affordable! Absolutely cannot recommend enough The Water Heater for Water Heater repair, replacements, and your other plumbing needs!

I would like to share my experience with Reddi Services/Jan Ashford Plumbing. First let me explain the 2 names. Redi-Services is who I called, but Jan Plumbing is who showed up.

On Sunday September 8th I needed the service of a plumber. I will try to explain my displeasure for the company and service in a chronological order.

I called at 6:30am and they assured that I would be the first job of the day, I was told I would receive a phone call at 8am when Dispatch opened. At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself.
ISSUE 1. They never called back, I had to call them

I purchased the $23 in parts and called Reddi Services back.They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125
Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am. The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more.
ISSUE 2. The price was double what I had already been quoted verbally.
ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.

The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak.
ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking.
ISSUE 5. The Plumber wanted to charge me more money to fix his faulty work.

Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it.
ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground. They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth.

I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done. With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221). Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor.

We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working.
ISSUE 7 The plumber was smoking on my property while working.

I tried to pay with a credit card and was told I would be charged 10% so I paid in cash.
ISSUE 8. wanted to charged 10% extra to pay in credit.

I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40.
ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.

If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.

Service on fireplace that shut-off after lighting. Preparation was excellent with floor covers and plastic wrapping around adjacent furniture. Adjustments made, internals and glass front cleaned before replacing. Excellent job well done.

Amazing service! I called on a Saturday afternoon because of a water leak in my shower. West Valley Plumbing was quick to responded and get to my home to make the repair. No hidden fees or price issues, just a good all-around experience and I intend to use West Valley Plumbing for all my plumbing needs in the future.

Quickly replaced my broken water heater. Thank you!

They suck

Called with a plumbing emergency due to sewage backflow. Even though they advertise 24/7 the lady that answered the phone said she had to wake up one of the technicians. Supposedly, they would call me back within 10 minutes. 4 hours later I contacted someone else.

I can't rate what i didn't experience. They never called or showed up to take care of the service call set but the management company. So after 2nd day of no water, i bought the party and fixed it myself.

They are not reliable. I called and made an appointment and they never called or showed up.