Best Pipe Restoration Services in Orlando FL

Shower clogged pipe! David came in promptly same day. He was very professional, great knowledge in his work. David was very persistent in unclogging the pipe. Broke two of his machines, and still he manage to get the job done!

Every single person at Ferran has given us excellent customer service. Our salesman Sean explained Everything thoroughly about the unit we decided on and each step that would be taken after that. The install was great, nice and neat, duck cleaning was awesome and love our new thermostat! I have recommended Ferran to several neighbors....Excellent company to work with!! Thank you!

Marion was very helpful. He eased our mind that we did not have a leak in our house. That the sound we were hearing was actually an echo through our pipes from the water break up the street from us. Mario was super knowledgeable and helpful.

MJS Construction Services (Mike) did a great job! He took a difficult situation (commercial building fire) and made the whole rebuilding experience super easy and effortless. He took the reigns and completed the project in a professional, knowledgeable and affordable manner. I would use him again for any other projects that may come my way.

Adrian was kind, professional and efficient. He fixed the drainage issue and cleaned up well. My daughter used this company and was also very pleased with their work. Highly recommend!

Mark did a great job. He was friendly, professional, and very knowledgeable in his field of work. I really appreciate this company sending their best to resolve my plumbing needs. I would recommend “Ace Solves It All” to others for sure.😁

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

I had a leak that we could not trace and called Frank Gay, they sent out David Quinton as the plumber and I could not be happier.David was exceptionally professional, very understanding and helpful, explained everything down to the letter so we could make the most informed decisions. He was polite and very informative, came in with booties to protect my house and a mask which was greatly appreciated. He took the time to help us understand our options and ensure we were making the right decision. A+++ SERVICE, definitely recommend and be sure to ask for him specifically way above and beyond!!

Leaky leak lifesaver .
They knew exactly what they were doing . Came to repair a huge leak and it needed to be fixed badly . No more being worried , I felt relieved . this company is extremely communicative. They fixed the problem it was easy for them and relieved stress for me .

Plumber sent by Associated Piping told me Moen had sent me wrong cartridge for my shower; wanted to charge me $800 to tear up my tile wall and replace the shower valve.

I called Moen support and they said it was the right part, then they talked me through the installation; only took me about 5 minutes to install the new cartridge myself for free.

Be alert, don’t get ripped off by shady plumbers!!!

Today, I had a disappointing experience with this company. While I understand that prices can vary, what I encountered was unacceptable. Last month, I reached out to Frank Gay for a service, and the work was completed satisfactorily. However, when I requested the same service for another property today, the price was twice the original amount. This was surprising, especially considering it wasn't an emergency call this time. During my conversation with the technician, they even tried to negotiate the price, which I believe shouldn't be the case for standard services. It seemed like the technician realized I was a business owner and attempted to take advantage. While they may get the job done, I strongly suggest exploring other providers in the area who offer honest work and reasonable prices. Therefore, I cannot recommend Frank Gay Services.

Also, tech did not leave my home the way it was found.

Friday night, no heat, they arrived on time and were extremely honest. First time we didn't feel like we were getting ripped off...definitely recommend JMS plumbing burbank