Best Licensed Plumbing in Orlando FL

Had several issues at different times. They were very professional and knowledgeable. Will use again if needed

Very well handled business. Called to fix my toilet and did an exceptional job. I’ll recommend them to anybody looking for plumbing work.

From the moment I called it was a pleasure, the lady explained in detail, how a free estimate would be completed. Time was an issue and they responded within the hour. Joe the technician is a true professional; He explained the cost, time it would take and he delivered. Thank you! And Boncore Electric for the recommendation.

Chris Jaffe is the greatest plumber in all the land! 10000% recommend Jaffe Plumbing 🪠

Matt is amazing! He has come to our home to fix multiple issues with the plumbing already and also changed my kitchen sink which I didn't even think it was possible without risking a break in the granite.. I have my dream gourmet kitchen now! Super professional, super knowledgeable, super competent, 5 Star, super recommend!!!

Michael and his assistant provided excellent service in replacing our shower valve. He even found a leak due to poor installation from another plumbing company. We are very satisfied with their service and attention to detail.

Absolutely will be a repeat customer for any plumbing needs! Kevin rescued us after hours coming right away. He got right to the problem and explained exactly what was going on every step of the way. A hard and efficient worker with a great personality. I was very comfortable and thankful to have him in and taking care of my home.

I called to see about a potential drain backup. The plumber was great, quick, did a good job, and the price was lower than most. However, he pulled out the snake and camera thing and started using it before even asking, incurring a charge that I never even gave permission for. It drives me nuts when people do this. This would be a 5-star review if they had simply asked first.

Update since I can't reply: The man said he was giving me a discount on the snake and camera - hard to do that if he never charged me for it. Changing to 1 star because the business replied and doubled down.

Really appreciated the brother who guided me with the right decision on our plumbing issue at a new house we bought. He could have been greedy like so many companies, but he took the time to explain things through and he proved right. The least I can do for him is pay it forward and help the next person. This is what Jesus would do. God bless this business.

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

I’ve never given a negative review until now. 10 years of history with this company. I’ve had new units installed and serviced over this period by them. Recently they did maintenance on my warrantied unit and the technician punctured a hole in the (less than 2 year old) coil. They then claimed that the damage was not done by them and that the “warrantied” repair cost was going to be 2300 for a 4 hour job to cover labor costs. System worked worked perfectly prior to maintenance…system was completely drained of all refrigerant out of the system 15min after the tech left…I have cancelled all accounts with this dishonest company. I recommend you look elsewhere for sales or service.Update: customer service has reached out to me and promised that someone from the management side of things would reach out to me and try to fix this issue. It has been weeks and I haven’t heard from anyone regarding any recourse. I have since paid a different company to come and replace my coil. New technician showed me the coil that frank gay was maintaining was damaged by the caustic cleaner that frank gay uses. This product is supposed to be sprayed in the drain line and over the coil and then completely rinsed away so that it doesn’t eat away the delicate coil. My coil was 100% corroded by frank gays mistake In not rinsing this cleaner after their “maintenance” that I was paying for. Please don’t use this company. Horrible customer support, extremely overpriced and unreliable. Learn from my mistake and go elsewhere.

John was pleasant and courteous. He seemed knowledgeable and told me how he could fix my problems. He told me what the cost was and let me decide what was to be done. He did what I agreed to quickly and left no mess. I was satisfied with his work. Good job.

Awesome service and great price. They were out the next day after I called. Chandler did an amazing job fixing everything. Would definitely call them again. Thanks for all the help guys!

I needed a second opinion, they went above and beyond to help us. A technician came out after his normal hours to find out leak, they were patient and understanding of our situation. We were informed of every step and had everything fully explained throughout the entire process. They were always available to answer the phone and always had somebody that could come out if we needed something at a certain moment , they went far beyond what previous plumbers have done and their range and we are forever grateful for their hard work.

Workers are not properly trained to do their job correctly and fail to uncap the street valves on your yard to release air. That causes water eruption in the toilets of homes. We called to complain and spoke to Mr, Walker who was very rude and unprofessional. The company has no accountability. Find another company who cares and is more professional.