Best A/C Preventive Maintenance in Orlando FL

We are collaborating with Orlando Plumbing for the second time. Travis was our plumber today, and he was expeditious, knowledgeable, professional, and pleasant. Hard water had damaged the cartridge in our master shower, which he replaced. In addition, he determined the alkalinity of our water and suggested measures to prevent future problems. I endorse this business.

All of the above. Techs are knowledgeable about their products and give the impression they are experienced in the field. They know what they're talking about. Every tech I've had has been friendly, courteous, considerate. Ferran is one of the best companies I've dealt with.

Our plumber's name was Nestor. He was punctual and professional and was very sociable. He did a wonderful job and was very easy to converse with regarding the issues regarding our plumbing. He represented Roto Rooter outstandingly. I will definitely use Roto Rooter again after the impression he left.

I had a hot water heater problem and I called John from Texas, he was very helpful. I would highly recommend this plumbing company. They were very professional. I wish he had this plumbing company in Texas. Thanks for all your John!

We recently had to have a new AC unit installed and went with Rainaldi Home Services. The customer service we received was by far the best I’ve experienced in years. The technician was professional and courteous. He took the time to explain the process while performing the work, answered any questions that were asked, and worked efficiently to assure we were able to get our AC up and running again. They did a beautiful job replacing the unit and went above and beyond on making the experience wonderful. I would highly recommend using this business if you’re in need of replacing your AC unit as it ages out!

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

We are very happy with the service we received. Both Alexis and Randhal are true professionals and went above and beyond to make our home electrical safe and functioning properly.

Used RePipe Specialist recently to replace our 23 year old polybutylene pipes that my new insurance company didn’t like,(never had a single leak, but poly seems to be a bad word with insurance companies). They came as indicated, the work was done flawlessly, quick and with care. The drywall repairs were done a few days later and was also a great experience. Yes, expect some drywall dust even though they take their time to clean after themselves. It was a big project, but this company made it easy. Their workers were all great, friendly and professional.
Thanks for your great work!

Today, I had a disappointing experience with this company. While I understand that prices can vary, what I encountered was unacceptable. Last month, I reached out to Frank Gay for a service, and the work was completed satisfactorily. However, when I requested the same service for another property today, the price was twice the original amount. This was surprising, especially considering it wasn't an emergency call this time. During my conversation with the technician, they even tried to negotiate the price, which I believe shouldn't be the case for standard services. It seemed like the technician realized I was a business owner and attempted to take advantage. While they may get the job done, I strongly suggest exploring other providers in the area who offer honest work and reasonable prices. Therefore, I cannot recommend Frank Gay Services.

Also, tech did not leave my home the way it was found.