Best Tankless Water Heating in Omaha NE

If you're a business, avoid at all costs.. Literally.. If you're the business manager, not the owner, watch out for these predators. If an HVAC company installs your units and services them, one would think the business has an AR account with them. Our HVAC units are still under warranty with them for God's sake. I called for service on 2 of our units and was told parts were free but we had to pay for labor.. Ok.. That's understandable. What they forget to mention when you call is that labor is paid at the time of service. So I had to pay out of my own pocket. Then they tell you someone will call 30 minutes before a tech arrives. Again that's great except Jerry had already been here 20 minutes before I got the call saying a tech will be there in 30 minutes. All around a terrible experience. Jerry the tech was great! He needs to take his skills and run to a better HVAC company. I'll be glad to remove this contact from my file.

Steve and his crew are shining examples of value and customer service. We purchased a 120 year old house, not knowing how much heating and cooling work it needed. He literally replaced our entire system, which was a daunting feat, considering the size and the amount of retrofitting required. They work is impeccable. But the best example of Steve’s dedication to his customers came after we had received a defective boiler. Though Steve had nothing to do with us receiving the faulty equipment, he and his crew worked tirelessly to get it back up and running multiple times at all times of the day or night to keep our family warm during a terrible cold snap. Ultimately, after it was apparent the boiler was inoperable, advocated for us, going to the manufacturer, who ultimately provided us with a new boiler free of charge. Throughout the entire process, he put up with my frequent calls of outward frustration and anger over the situation with complete professionalism. You will not find a better company to work with that R Mechanical. Steve, Deb, Dylan, and the rest of the company They are like members of our family, and we’re so grateful to have found them.

Warranty honored. No cost, no attitude, just amazingly professional service. Water heater stopped working over night. This unit had been installed new 3 years ago by Paul. It was a complex problem. Original crew tried but ultimately referred it to Paul. Paul arrived at exactly the prearranged time, made the needed repairs and was done in under 2 hours.

Giustino was very kind and easy to talk to, he fixed my problem on outside faucet in a short period of time, as I had to go back to work. I will definitely be using Paul the Plummer for all my plumming needs.
Also thanks so much for honoring my 1yr guarantee.