Best Hvac Work in Omaha NE

Not impressed really. No proffesional uniforms. Looks kinda odd to be that big of a company. But can't provide real uniforms.

After taking a shower this morning, it was obvious my water heater was in trouble. I gave American Rooter a call, and Jen was great on the other line as she sent Alex to my house on the same day. Alex explained everything, was patient with my questions, worked quickly but carefully, and now I'm in great shape. I even had a concern after Alex left, and he came back to check things out. Will definitely do business again with American Rooter Plumbing!

They go above and beyond, they are very well priced. So very friendly and knowledgeable. A great team!

The technician came out. He told me all costs would be out of pocket even though I have a warranty. I was quite upset so I called the office and was told that's not correct. He was polite, did his job. I had many other services after that, all warranty covered. I switched over to the monthly service plan which does not replace your appliances, but covers your ice maker, which the warranty does not. It's not hidden in the fine print. It's very clearly written that it's not covered. Over the number of years that I rented and owned homes, I always had the monthly service plan until I purchased appliances from Habitat for Humanity ReStore. I went to warranty then because I wanted to be sure they were covered. Every single time, everything was covered. The deductible was $75 at that time for the warranty. It was $30+ on the service plan for a service call. People always say why do you pay for a service plan on your appliances when it's the landlord's responsibility to repair them. The answer is the landlord could take weeks to repair or replace my appliances. Service One would be there in 24 to 48 hours at the most. I have no problem paying for the service call because I could take it off my rent. It was an agreement I had with every landlord. It saved them hours of time and expense. After I left the homes each of the landlords continued the program.UPDATE:. The entire time we owned our home in Omaha Nebraska we had Service One. Whenever I had a problem I had someone to call who was always there for me. Not just a phone number, a person who knew my name.We have since moved to Albuquerque New Mexico and I wish service one was available here.