Best Faucet Installation in Omaha NE

Spoke with Ben who quoted me $135 an hour, which I agreed to. He sent 2 guys to fix 2 toilets which were ghost flushing and replace a sink faucet. Upon completion I was presented a bill with a $225 an hour charge. Spoke with Ben where he tried to bully me by repeatedly saying I was informed of the added charge for 2 men when I was not informed. The bill also included a $100 charge for parts which were worth maybe $20 max. Not 48 hours later both toilets stopped working. Again spoke with Ben who was incredulous the toilets were not working and begrudgingly stated he would have someone take a look at them sometime next week. Aghast, I reiterated BOTH toilets were not working. He reluctantly agreed to have someone out that day. 2 weeks later, one toilet started vacuum sealing and the other would not complete a full flush. Afraid to call Ben, who had stated he was done with me. I videoed a friend where we discovered Ben's plumbers had turned down the tank water so low, it was causing these issues. I fixed it myself.

Paul installed backflow for sprinkler system-very easy to work with- did a nice clean job

OCB Plumbing has saved us in multiple situations. Outstanding work and top notch service every time. Amazing value. Highly recommend.

Great Service and prompt!

Excellent service. Professional. Knowledgeable. Top notch business.

Really great work.

fixed drain line and used drain solvent treatment. Both Emmanuel and Hayden did superb job! Thank you so much and for coming right away thanks to Selena who was so supportive and kind on the phone with me cause first time was Easter Sunday! You guys are great!

Top-notch business with top-notch skills! For all your plumbing needs commercial residential industrial this is who you want!

An appointment was scheduled for this business to come out and replace my dishwasher. Apparently the job wasn't big enough. They didn't show up nor have the courtesy to call. I would have understood if I was told that on the phone , but to no call/no show? Really? That is very unprofessional.

We have used Micro Plumbing for all of our plumbing needs for 15 years. Technicians are prompt and efficient. Have never had to call them back to fix something that wasn't fixed right the first time; unfortunately, before Mike and his crew, happened many times.

About a week or so ago, I noticed the sink in my upstairs bathroom was draining slower and slower . . . pretty much by the day. So after perusing the listings on Google, and after many attempts at other services, I came across this company. I told Bill, the owner, my issue and asked how much to fix it. He told me it would be 75.00 + tax which would make it about 80.00 and some change, but he could not get to it until the next day which was Wednesday. I set the appointment for Wednesday at 2 pm. Wednesday morning Bill called and said they were being held up by a big job and he would have to push my appointment back to 3 or 3:30 pm. I agreed to this. SO FINALLY AT 4:35 pm, one of Bill's employees shows up, I showed him to the sink and left him at it. About 30 minutes later he comes downstairs and asks me if there was any extensive work done previously on the upstairs pipes. I told him yes about 5 or so years ago, there was some pipes replaced and they had to open the wall in my bedroom to do it. He tells me that he couldn't snake past a point in the piping because of some kind of blockage or sharp turn . . . SO I WOULD HAVE TO GET A PLUMBER OUT TO POSSIBLY OPEN THE WALL AGAIN IN ORDER TO GET TO THE ROOT OF THE CLOG! I stood back and looked at him and asked, Aren't you a plumber?, he says, No, I'm just a drain guy . . . So I asked him was the sink still clogged, he said yes. So I went back upstairs and sat in my room while he gathered his things, after he wiped up whatever mess he made in the bathroom.
Unbeknownst to me, there was a 50.00 service fee, he didn't charge me the extra 30.00 since he wasn't able to get the drain unclogged. THANKS!!! So I paid 50.00 for this guy to show up over 2 and 1/2 hours late, further clog up the pipes, leave dirty brown water standing in the sink (which he could've taken the pipe off and let the crap drain into a bucket and then dump the bucket into the toilet! But I guess that would've been too much like right!) And then to make matters worse . . . HE'S JUST A DRAIN GUY?!?! When somebody shows up to my house with PLUMBING written on the side of the van, I EXPECT A PLUMBER! And instead of ME having to call somebody else . . . why didn't he call his boss and ask him to come to the house to further assess the situation?!?!

I called Bill, told him I was not happy at the virtual non-service I got, and the mess that was left behind, not to mention that I felt like I paid them for nothing! Also upset that now it is up to me to get ANOTHER plumber to come out and fix what they didn't fix. At first he sounded as if he were going to come out, but I told him I wasn't at home because I had to be somewhere at 6 pm, and that I wasn't happy about his guy being late either. In the end Bill half-way apologized and said he would say something to his guy about leaving a dirty sink with standing water. I also told him there was no discussion of this 50.00 service charge. He told me that he should've charged me the full 80.00, but since he didn't get it unclogged he only charged me the 50.00...

NEVER AGAIN!!!

UPDATE:

Roto-Rooter was out here this morning, he too was a drain guy. Difference between him and this clown organization from yesterday? He didn't charge me for not remedying the clog, and he didn't leave a mess!

I called Bill and told him I wanted my money back, because there was no previous talk of a service fee, and the aforementioned regarding Roto-Rooter. This fool had the nerve to tell me (without ever stepping foot in here), that my pipes were not up to code, and something about his guy not being able to go through the toilet to unclog the drain. I asked him just how in the hell he came to that conclusion? He says because he's been doing it 20 years ..............

I again demanded a refund, he refused, I told him I hope that's the last 50.00 he ever gets, I'm calling the BBB, and he just might end up on the news!

YOU WANNA F WITH MY MONEY? YOU WANNA GO HARD?! WATCH THIS!

FROM NOW ON . . . I ONLY DEAL WITH NATIONAL CHAINS OR LARGE LOCAL COMPANIES!!!

I’ve used Jeff Mumm Plumbing several times for both my business and my residence. He and his guys have always been punctual, professional, explained the problem and solutions in a manner anyone could understand, and they always took extra precautions to protect my house or business and cleaned up after themselves. Thanks for always being there when I needed you! These guys are awesome!

Great service love the guys they work really hard on making their customers happy but we need more business

Quick to respond, professional and very reasonably priced. They are my new first call for plumbing!