Best Residential And Commercial Services in New York NY

I loved HUB plumbing. We have now used them twice (to fix our radiators and to remove our cooking gas lines). I have been very happy with their service both times; John has been really responsive to emails and he and his staff always seemed very competent and (unlike other contractors I've encountered in New York) always doing things according to code. His prices are slightly more expensive than other quotes we've gotten but absolutely worth it for the great service we've gotten and the peace of mind that we can be sure the work is done right.

Great service! On time and quick results. I think they were in and out within 30 min with the problem solved. Look forward to using them again.

They were prompt and fixed the problem.

One of the best experiences I've had, from a customer service standpoint. From scheduling the appointment for a semi-emergency during off hours to communication, to service, and then, finally, to their dedicated follow-ups,

I had clogged toilet late night the only company to answer the phone.thanks

I am glad that 24 HR Emergency Plumber NYC Inc came out to install our new dishwasher. The serviceman was super friendly and professional. The job was also done promptly and professionally.

They were very responsive and the person who came to do the inspection in my apartment was very professional, knowledgeable, and thorough, and they supplied with me detailed information on the system. I’d definitely recommend them.

The best service ever!! I needed to find a plumber because our toilet and tub were clogged. Because of the weather, another company was trying to get me scheduled four days in advance. When I called this company at 7 o'clock in the evening, I was told that someone could be at my house as early as 9 o'clock the following morning. The serviceman who came out, Jose, did a fantastic job. I'm relieved it was fixed. If I ever have another plumbing problem, I will not hesitate to call again. Everyone I dealt with, from the scheduling agent on the phone to the technician who came to our home, exceeded my expectations.

Excellent customer service. When the technician arrived he was very courteous and made the repair quickly. I would definitely use them again and recommend to a friend.

Great plumber. Responsive. Great value, you get what you pay for.

When they first moved into our NYC home, their kitchen drain became stuck. This service was released in under two hours. Excellent service and prompt arrival.

We encountered a difficulty on a Sunday night that prevented us from turning on the water in any part of the house. They promised to fix the issue the next morning when we contacted them. The owner himself arrived and fixed our problem in about 40 minutes. really happy.

Reliable, straight forward, reasonably priced.

The absolute worst experience I have ever had. After booking an appointment over a week ago they were supposed to come to help to see if I had a leak in my apartment. They gave me a window of between 10-2pm so I had to take off from work. At around 10:45 I called to get a better estimate of when they thought they would come. I was put on hold and then told that their regular building clients come first and they wouldn’t be able to come today nor would they be able to come for the rest of the week. I explained that I booked it over a week before and was a paying customer and that no one had bothered to call to tell me this. I was losing a day at work to sit at home and wait for them and they didn’t have the courtesy to call and tell me they couldn’t come. Awful company. Stay away.

Kinda difficult to deal with.. naturally they want to push you to pay cash.. big mistake.. since the owner passed away theyve become extremely money hungry and clueless on how to conduct business... in a very very extreme emergency I guess but that's when they are the most petty.. smh.. owner great man.. rip.. the family 3 thumbs down.

The two plumbers that came and told me what the problem was and that they can fix it were great. I was then told to call Paul so we can talk about the details and pricing. I called the office around 3pm yesterday was told he was on another call but would get back to me. Never heard back from. I called them today around 8am still couldn't get in touch with Paul then the women who answers the phones told me that they are booked up for this weekend and next and that they probably can't come. THANKS ALOT KEW FOREST. I called them because I had an emergency leak that is still leaking and now I'm scrambling to find another company. DON'T BOTHER TO CALL THIS COMPANY IF YOU HAVE AN EMERGENCY BECAUSE YOU'LL BE WAITING FOREVER TO HEAR BACK!!!

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Amazing service. Super responsive.

Welcoming and fine liturgy

Raymond was on time and very responsive. I just spoke to him yesterday over the phone and I zelled him money to buy all necessary materials and he bought everything and he gave me a receipt. He is a homest and reliable person.He came to my and installed a hose into the back my dryer and then into the pipe in the wall.He is very competent and knowledgeable.He is very experienced he knows his job and he does his job well.