Best Replacement in New York NY

This company is very ethical and works very hard for their customers. On top of that, they do a great job. Can't thank them enough for all they did for me! This is my official go-to plumber for the next time need for sure.

Frank was awesome. He came in, explained everything to me, was super friendly and knowledgeable, and got right to work and fixed my drain. He did a great job!! Highly recommend!

They arrived earlier than expected for an urgent issue and fixed our drain pump.

My shower valve was leaking, they replaced it good job, Thank

24 HR Emergency Plumber NYC INC are the best plumbers in the city. They quickly solved the issue with our clogged sewage line. The plumbers were well equipped. They appeared to be quite tidy and well-organized, too.

Munch did an excellent job repairing a leaking pipe. I was able to get same-day service for which I was grateful.

I shopped around and obtained several estimates for work we needed for our house plumbing. These guys are very competitive with their pricing and gave us a very good price on the plumbing work we needed done. We were very happy with their quality of service, their honest approach to what the work entailed and how expeditiously all of our work got done. We will definitely use Boris Mechanical in the future and we also recommend them. Great job guys and thanks again. Robert S.

The plumber called me before arriving to discuss the issue, was on-time, had the right part, cleaned up the work site, and most importantly, answered all my questions about the cause of the problem.

They are the most qualified and the state of the art of plumbing.
It's s must of you need a plumber big or small

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Have called this company four times, set up two different appointments to get an estimate, and they did not show up, deny that they know about the job, and do not call back despite leaving multiple messages. Clearly they are busy enough. Take your business elsewhere. Very unprofessional.

Beware of Watson's Senior Plumber Richard Robinson. On 1/2022 he failed to conduct an thorough assessment on my shower. He diagnosed a ceiling leak with 100% certainty without even opening the ceiling. He blatantly lied on the plumber report. I complained to Watson's & was ignored. At all costs avoid Watson's plumbing & especially dishonest plumber Richard Robinson.

Very professional and helpful with diagnosing the problem we had and fixing it quickly. Did a great job cleaning up after themselves.

One one The most genuine dudes I met in a long time helped us out ,

Mike is simply the best. Professional, knowledgeable, respectful, punctual, honest. I wouldn’t go to anyone else even if I have to wait for his availability. He is very busy but it’s not surprising that he has loyal customers.

They never responded to several attempts. Oh well.

Patrick knew exactly the source of the leak and fixed it promptly. He cleaned up as if he was never there. He displayed fantastic business integrity and I appreciate that he is customer oriented and a man of his word.

Fast courteous service.

I highly recommend these plumbers. They are very knowledgable and professional. Will be my go to plumbers from now on.