Best Kitchen Remodeling in New York NY

Thank you!

Friendly and professional. Fixed my leaky faucet in no time.

The technician, Alen, was very thorough. He was polite, prompt, explained everything and completed the job with no fuss. The price was reasonable, the service was next day and prompt. An excellent service call!

Kew Forest Plumbing has been my “go to” plumbers for several years now.
Today they installed a new hose line ( to a better location) and removed the existing line. The workers (Tommy and JD) were fastidious about their job. They not only ran a new line, tested to ensure it functioned properly, closed off the old line, they also cleaned and vacuumed the areas. I must add, I appreciated that they discussed the various ways to remedy the plumbing issue with me to ensure I’d be satisfied with the solution I ultimately agreed to.
I wholeheartedly recommend them if you’re looking for the job to be well done and done correctly the first time.
A Cambria Heights Resident

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Good plumber

Very helpful

Great service ?

Kinda difficult to deal with.. naturally they want to push you to pay cash.. big mistake.. since the owner passed away theyve become extremely money hungry and clueless on how to conduct business... in a very very extreme emergency I guess but that's when they are the most petty.. smh.. owner great man.. rip.. the family 3 thumbs down.

I trie to use this business. I called 3 times to confirm the appointment. I even agreed to pay there ridiculous fee to send someone to inspect my ac. Day of appointment I get a call saying there was never a appointment today. Poor planning and scheduling. And even poorer customer service

Discourteous employees and outrageous pricing. I would never use them again. Look elsewhere unless you like to pay triple the price. I would give zero stars if I could.

AWFUL!! The guy was very unprofessional and walked away before even beginning to help us. He literally said 'figure it out yourself'

unfortunately, they are extremely rude when calling in for information. They just hang up on you before you even get your information out.