Best Hot Water System in New York NY

It’s tough to get a plumber on the weekend, the only company answered the phone for a clogged toilet. Good work

Very respectful customer service members..

*This review pertains to a job I had done recently by Kew Forest Plumbing. I removed the old bathtub myself, so Kew Forest Plumbing is not responsible for any of the Sheetrock, tile work etc.

I reached out to Kew Forest Plumbing to install a new bathtub. They sent someone to measure and the owner gave me an estimate. I agreed and they were there the same week with all the materials. I was working that day and unable to supervise.
I came to check when the job was complete and was surprised to see the tub was smaller than the space originally measured. In addition, it was sitting on shims. This was not discussed with me. I paid cash in full because I was sure they would resolve this issue. That turned out to be a mistake. I went back and forth via email with the owner and his story changed multiple times. Ultimately, he wanted to charge me again to resolve the issue. I refused and he finally wished me luck and ended the conversation.

They measured 60 x 32. You can see from the wood exposed below which they installed. The tub installed was 60 x 30. They suggested I pour concrete to fill in the two inch gap. The tub is not sturdy because its on shims and its also way too narrow for the space.

I authorized them to do the job without asking any questions because I trusted them. They've done great work for me before. They dropped the ball on this one.

I needed to replace the boiler in my building and I called Neo plumbing for an estimate. The plumber arrived and gave an estimate and scheduled for the job. Very happy with them and they provided a good plumbing service

The team was nice, prompt, and responsive. They fixed everything quickly at a reasonable price!

we had a pipe in the basement that broke after the boiler Joe came over stop the water fix the copper pipes very reasonable very fair and nice guy too... neat and clean job

Hands down the best in Brooklyn.

Patrick knew exactly the source of the leak and fixed it promptly. He cleaned up as if he was never there. He displayed fantastic business integrity and I appreciate that he is customer oriented and a man of his word.

Our water heater broke on a Sunday. Arsen was busy on a job but gave us a clear estimate when he could come by later that day. He called to confirm. Great communication, quality work, knowledgeable and professional and I would use them again.

Great company to deal with. All around. Great staff

Very helpful

Fred Smith you the best. Finally real plumber’s
Shoutout to Henry and Phill

I highly recommend these plumbers. They are very knowledgable and professional. Will be my go to plumbers from now on.

Very good service!

Good work - lousy on calculation of hours. Over billed by two hours with little regard to trying to correct the issue. Two hot water heaters that required six hours to install, but bill included eight hours labor.

Rude and hung up on me

Called for service and automatically hung up on me