Best Hot Water Heater in New York NY

My shower valve was leaking, they replaced it good job, Thank

We truly appreciate the expert plumbing work that was done at our new house. The plumbers knew exactly what they were doing. It was worth noting that were very meticulous and well-trained.

Strato, Chris L, and Jonathan repaired the boiler for my apartment and got the heating going. They did a great job and were able to source a part and get it installed and running in a couple of hours.

The plumbers arrived on time, were cordial, diligent, and knowledgeable. They have now performed two significant plumbing jobs and one smaller one while they were here, and each time they did a fantastic job.

Arrived on time, very efficient, answered all questions, no surprises. They were great.

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Denton from Vigilante was great & thorough in explaining & dealing with the issue. Thanks!

Fixed the sewer 100% and changed the water valve.

We used Mike to secure a water pipe and to run water to the front yard of our house. He was very knowledgeable and gave us many options. He was on time, worked quickly and overall was very clean. Would definitely recommend and will use again.

Great at their profession. No more issues ever again. I would recommend these guys to anyone in need of a good plumber

Just call Arsen! He's a pro - responsive, knowledgeable, and a clear communicator. I got his name from a neighbor and he handled a complex job for us involving DOB filings and superseding. Very helpful problem-solver.

Separately, when our shower wouldn't turn off on Thanksgiving - he responded right away and came out the next day. Great service and a lovely person. Would definitely hire again.

Enobrac plumbing and sprinkler company is a outstanding company to work, learn and grow as a plumber to make your career, they are a higher level in terms of working and serving the public in plumbing , very professional and efficient plumbers ..

Very helpful

I've used this company twice now, and I have to say that they are the best! They are fast, efficient, and reasonably priced. The technician who came out was knowledgeable and professional. He knew what he was doing and was able to answer all of my questions without making me feel dumb for asking them. I will most definitely be using them again in the future!

I called Fred Smith to help with some plumbing issues I was having at my kitchen sink on the Upper East Side. After describing my situation over the phone, the dispatcher told me he would call me back with a proposed appointment time (because they juggle a lot of emergency work, they did not want to set an appointment right away). Not too long after the initial phone call, an appointment was set up.

The plumber showed up on time and got the job done with no problems. I was most impressed with how polite he was and how careful he was to clean up and not leave a mess. I highly recommend Fred Smith!

Had the most pleasant experience with this company when my building management was being absolutely horrid. Actually the best, moved stuff around for us and accommodated with the multitudes of red tape my building has. Wayne was the best he arrived ten minutes early and stayed in the lobby for a whole hour because of paperwork issues and was just so nice and patient. And he got everything done efficiently and well timed. Could not recommend a better service.

Very good service!

If I could put no stars I would. Do not use this person! He overcharges and then never gives the receipt that is needed for the closing of an apartment sale. He promises and promises and promises and it never happens. The attorneys need proof of work and he won’t provide any kind of receipt. Stay away from this man! He will try to charm and then he lies. His name is Smitty in case you have any questions about whom I’m speaking.

Rude and hung up on me