Best Sewer Clearing in Milwaukee WI
Plumber
**Update**
Hartlaub reached out to me to make this right. I appreciate the effort to win me back as a customer. They did replace the window and covered a portion of my outstanding bill which I do appreciate. Ultimately, I chose to go with a competitor but I have to give them credit for reaching out to me several times to make it right.
**Original review**
My nightmare plumbing problem only got worse using Hartlaub. My family and I have been dealing with sewage backups in our basement for months so I turned to Hartlaub to finally help alleviate our issues. I called to get an opinion on a main sewer line that I had another plumber inspect with camera, but they wanted to do it again. Andy, the tech, appeared super nice and honest about my problem and recommended a hydrojetting thinking it would clear the debris. All is fine until he calls me afterwards and I could tell in his voice he wasn't confident my problem was fixed. The next day I go downstairs to see another pool of sewage on the floor. I'm not sure how but the problem appears to be worse than before. I call Hartlaub and talk to Andy again who suggested some type of de-scaling. Again, another short term or no fix in my future. I finally say I need this problem to go away so he quotes me for a partial sewer drain replacement. I go outside the next day and notice one of my exterior basement windows has a huge crack in it. I know it was them because my baby sitter mentioned how much trouble they had opening the window. So not only did my problem not get alleviated, the techs didn't bother telling me they cracked the window. I don't know if they thought I wouldn't notice? I call Hartlaub and they dispatched someone to take the window out same day. Andy calls me and apologizes and admits he knew it happened but it wasn't him. How can I trust these guys to advise me to do the right thing and trust their expertise if they tried to hide this from me? Also, the quote to replace a part of the drain was outrageous (almost $10,000).
So not only have I spent nearly $600 on a repair that hasn't fixed the issue at all, they sent me the invoice for the remaining $600. The window was finally replaced yesterday, nearly a week after I told them about it. I got a quote from a very reputable competitor nearly $3,000 less to replace the whole drain, not just a part of it. I would not recommend Hartlaub after this debacle.
www.hartlaubphce.com
Hartlaub reached out to me to make this right. I appreciate the effort to win me back as a customer. They did replace the window and covered a portion of my outstanding bill which I do appreciate. Ultimately, I chose to go with a competitor but I have to give them credit for reaching out to me several times to make it right.
**Original review**
My nightmare plumbing problem only got worse using Hartlaub. My family and I have been dealing with sewage backups in our basement for months so I turned to Hartlaub to finally help alleviate our issues. I called to get an opinion on a main sewer line that I had another plumber inspect with camera, but they wanted to do it again. Andy, the tech, appeared super nice and honest about my problem and recommended a hydrojetting thinking it would clear the debris. All is fine until he calls me afterwards and I could tell in his voice he wasn't confident my problem was fixed. The next day I go downstairs to see another pool of sewage on the floor. I'm not sure how but the problem appears to be worse than before. I call Hartlaub and talk to Andy again who suggested some type of de-scaling. Again, another short term or no fix in my future. I finally say I need this problem to go away so he quotes me for a partial sewer drain replacement. I go outside the next day and notice one of my exterior basement windows has a huge crack in it. I know it was them because my baby sitter mentioned how much trouble they had opening the window. So not only did my problem not get alleviated, the techs didn't bother telling me they cracked the window. I don't know if they thought I wouldn't notice? I call Hartlaub and they dispatched someone to take the window out same day. Andy calls me and apologizes and admits he knew it happened but it wasn't him. How can I trust these guys to advise me to do the right thing and trust their expertise if they tried to hide this from me? Also, the quote to replace a part of the drain was outrageous (almost $10,000).
So not only have I spent nearly $600 on a repair that hasn't fixed the issue at all, they sent me the invoice for the remaining $600. The window was finally replaced yesterday, nearly a week after I told them about it. I got a quote from a very reputable competitor nearly $3,000 less to replace the whole drain, not just a part of it. I would not recommend Hartlaub after this debacle.
2400 S Commerce Dr, New Berlin, WI 53151
Plumber
P.P. fixed my backed up sewer main. They are very knowledgeable, professional, and clean. Two thumbs up!! I'd recommend Plugged Pipes to everybody.
www.pluggedpipes.com
Milwaukee, WI
Plumber
Look no further, you have found your next Plummer! Donovan saved us from a major plumbing catastrophe! Down to earth, fair, exceptional service, fixed previous plumbing work. We are so happy with NP, you will know he is the man for the job as soon as you speak with him.
www.neighborhood-plumber.com
Milwaukee, WI
Plumber