Best Routine Inspections in Mesa AZ

Brett came to our home on May 12, 2023. He fixed a plugged toilet clog and reset our toilet back in place. Very good work .... and he cleaned up. Will recommend and use this service company again.

I appreciate that they were on call on a Saturday and that Oasis made time to stop in and take care of our “emergency “ - no hot water and guests!!
Wade came ahead of schedule and saved the weekend with technical support and some helpful recommendations we could take to ensure our newer water heater would last us a long time!
Thank you very much!!

Quality and honesty! We are very happy with our new tankless water heater.
Thank you Zack!!

Set an appointment yesterday 8/8 and Christian just finished up at 8/9. He was great and explained/answered every question I had. Finished up the project very quickly. Was on time within the appointment window and friendly/professional. Will be using Mason pro services if needed again because of Christian!

I am very pleased with the service & professionalism received. Called about the clogged kithen sink at 7:15 am, Austin A. arrived at 11 am, & done before lunch. Informative on the extent of the clog & what we could do prevent another. Taking his advice! Austin is professional & friendly & a benefit to the company. I highly recommend.

Nick does amazing work, I am lucky to have a plumber I can trust... I can't tell you how happy I am with my new water heater!! Thank you so much! Works great!

Dekota Everhart could not have been more professional and competent. Will call him for any of my household plumbing needs.

Justin was courteous and professional and made sure I knew all my available options. He is a 5 star employee I definitely will use Gold Star Plumbing again.

They don't honor their commitments, they don't provide timely service, they are very unresponsive, and you can't trust what the employees tell you.
At first, we had good luck with them maintaining/fixing the main A/C under warranty from new home construction. However; June 11, 2021, my mini-split unit stopped working. They couldn't send someone out until the end of July. The technician said the compressor was bad, and he'd get back to me with a price. I waited a week and 1/2, and did my own search for the compressor, and finally called them since they didn't get back with me. They finally gave me a price for the part over 3 times what I could get it from from a number of reputable firms. I told him that's what I was going to do and he told me that was a good price and let them know when I got it. It took another week and 1/2 to get it here (now mid August), and I called to schedule. The earliest they had was Sept 27. There were several emails & text to confirm the appointment. On the day of the appointment, someone called and said they couldn't install the unit because they didn't buy it. I talked to several people, including a technician who was fine doing it, except he didn't know what to charge. I finally spoke with Ozzie Brixa, the supervisor who canceled the appointment, and said the original technician was no longer with them and the one that scheduled the appointment was new. He wouldn't honor the commitment those employees had made. The bottom line is that they strung me along through the heat of the Mesa AZ summer, I had to get the compressor myself, and after all this time I need to find someone else to install it.