Best Gas Piping in Memphis TN

Brock, with Smiths plumbing, came out and unclogged a pretty stubborn main sewer drain. This was done at a fair price, professionally, with the extreme regard for cleanliness. He left the room in my house cleaner than it was before he got there. I’ll definitely use Smiths Plumbing for my future plumbing needs.

Great company

Shane is great!

Deceptive business practices. Asked for kitchen faucet installation and estimate on leaking basement drain. Was told that two plumbers would come if required to do the job. Since job was a simple kitchen faucet installation, only one plumber was needed. But one plumber came and along with his very inexperienced apprentice. They charged $80 per hour for each for over five hours. Plumber was competent and polite, but left house with faucet failing to shut off properly and without giving estimate. I called the office about 10 times asking for assistance with persistent leaking faucet and for the promised estimate on basement drain. Receptionist was invariably polite, but the return call she promised multiple times from the manager never came. We finally had to call another plumber to fix the faucet and the basement drain. Exorbitant prices. Terrible value. Horrible customer service. Very disappointing.

Tankersley came out to our church to do a simple change...they sent two plumbers and only needed one on the job... they were working with the city and granted the city complicated the matter... but after talking to other plumbers we are definitely sure they way over charged the church. Their original invoice was for $1900 and they lowered it some to $1370.

If you do use them... My advice is to get a bid from them for sure before they do the work... I feel like they tried to take advantage of our church. I wont call on them again and neither will the company that recommended them to us.

I have read the response from Tankersley... very interesting... First they were not out there 7 hours... they did even work 4 hours. The city managers verified this also I came and went on the scene four times and they were not present at times as they had left for a while ... Bottom line they took advantage of us and I will run before I take it back... I have discussed this with several plumbers in our city who are reputable and they all agree. Even the company who sent them to us has discontinued using them and referring them to people. Just take our word and be sure to have everything on paper and keep track of their work.

Also there is no main Central Church ... there are many Central Churches all over...

I used this company to install a new water heater today on the morning of Friday 7/16/2021. I was given a standby time of anywhere between 9am and 1pm when the appointment was set up on the Tuesday prior. However, they arrived at around 7:40am instead of between 9am and 1pm. I obviously was not ready for them at this time, but by 8:05am I had let them in to do the job anyway. There were several of them there and I showed them to the attic area to access the water heater. I was in the room adjacent to them the entire time they were working on it although I did not have a full view of all of them, just a partial view which I now absolutely regret. I have not found any issues with the water heater installation as of yet but I discovered shortly after them leaving and finishing the job that they had messed with my thermostat that was right next to the attic access and had switched it over to heat in the middle of summer which I did not appreciate at all. Later on, when doing laundry, I discovered that they had once again invaded on personal property and had taken the lint catcher out of my dryer and shoved it behind and underneath my dryer. My laundry room is also adjacent to the area they were working in and nobody else has been in my house to use my dryer other than myself. Had this gone unnoticed, is could have absolutely increased the likelihood for a fire in my home. Additionally, one of the men on site saw it fit to remove his shirt and walk around shirtless in my home while performing the job. I overheard that one of the men was named “Luis” and this was not the one who decided to remove his shirt, but I did not catch any of their other names while they were here. I am absolutely disgusted at this behavior and it was extremely unprofessional and never in my life have I seen a business go out of their way to sabotage someone’s personal property while in their home. They may have been frustrated that they had to wait outside for some time but that was absolutely due to a lack of communication on their part and not my fault at all and it gives them no right to do what they did. I would absolutely never recommend using this company for anything at all. They are completely unsafe and giving them access to your home is inviting a host of more problems they can purposely cause so that they can possibly make more money off of you. I’m still wondering if they did something else to any of my property that I haven’t noticed yet.