Best Circuit Breaker in Madison WI
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www.davejonesllc.com
Madison, WI
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So I had a leaky bathroom faucet and needed a drain cap...
Scheduling went fine, plumber came and was nice. He didn't have the drain cap needed, so had to be ordered. He fixed hot water gasket that made the faucet leak. As he was walking to his van, I noticed it was leaking again. Got him back into our house, it leaked at first, then stopped. He was nice said if we had any problem with it they could fix it when they return for the cap.
It stared leaking again. I called right away and the woman said I would not be charged for them to come and fix it again. She would call me when the cap came in. Super pleasant.
Two weeks pass...
I called them back. Now there is a new woman (Amy?) who could not honor what the 1st scheduler said because she was no longer with the company. She didn't' have any records from the 1st plumber that it started leaking again. She was quite rude conveying the message. I tried to plea my case. It was clear she did not care. After all, as she said how do we know it is leaking because of the same problem? Hmmm...
2nd plumber came, different guy, still nice, and fixed the faucet (maybe another gasket?) and replaced the drain cap. It didn't leak for a day.
Interesting that the $400+ bill came really fast. Their accounting department must be good.
I got a different plumber. The faucet is fixed. 1st time. Too bad. Pertzborn helped us with a clogged drain 2 years ago and were great. I will not be using them again.
hjpertzborn.com
Scheduling went fine, plumber came and was nice. He didn't have the drain cap needed, so had to be ordered. He fixed hot water gasket that made the faucet leak. As he was walking to his van, I noticed it was leaking again. Got him back into our house, it leaked at first, then stopped. He was nice said if we had any problem with it they could fix it when they return for the cap.
It stared leaking again. I called right away and the woman said I would not be charged for them to come and fix it again. She would call me when the cap came in. Super pleasant.
Two weeks pass...
I called them back. Now there is a new woman (Amy?) who could not honor what the 1st scheduler said because she was no longer with the company. She didn't' have any records from the 1st plumber that it started leaking again. She was quite rude conveying the message. I tried to plea my case. It was clear she did not care. After all, as she said how do we know it is leaking because of the same problem? Hmmm...
2nd plumber came, different guy, still nice, and fixed the faucet (maybe another gasket?) and replaced the drain cap. It didn't leak for a day.
Interesting that the $400+ bill came really fast. Their accounting department must be good.
I got a different plumber. The faucet is fixed. 1st time. Too bad. Pertzborn helped us with a clogged drain 2 years ago and were great. I will not be using them again.
Madison, WI