Description
Action Plumbing, Heating, Air Conditioning, and Electric Inc. is a top-rated multi-trade home service company. Whether you need your boiler, furnace, air conditioner, or other device serviced, Action has your back. Our plumbing, heating, AC, and electrical techsspecializing in repair, installation, and remodeling for both residential and commercial customers.
SERVICES
A/C preventive maintenance, A/C system dismantlement, A/C system maintenance, A/C system repair, A/C system vent cleaning, Cleaning, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Install AC, Install thermostat, Installation, Portable A/C services, Repair HVAC, Thermostat installation, Thermostat repair, Air Conditioning, Backflow Testing, Bathroom And Kitchen Remodel, Bathroom Plumbing, Bathtub Repair, Circuit Breaker Replacement, Commercial Electrical, Gas Line Repair Or Replacement, Gas Valve, Heat Pump Services, Heating Or Cooling, Home Inspections, House Rewiring, Kitchen Plumbing, New Home Or Basement Wiring, Our Furnace Repair, Plumbing Emergency, Plumbing, Heating, Residential And Commercial Plumbing Repair, Sump Pump Repair Or Replacement, Water Filtration, Water Softener Services, AC installation, AC repair, AC replacement, Furnace installation, Furnace repair, Heat Pump repair, Heat pump installation, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Breaker Box Repair, Electric car charger installation, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Fan installation, General construction, Ground wire installation, Light fixture installation, Outdoor lighting installation, Remodeling, Air filtration devices, Air purifiers, Indoor air quality services, Unclogging drains, Water filters, Water softening,
Reviews
Kevin Abrams
9 months ago
I got top rate service and Marcus answered my questions quickly and was very helpful.
Patricia Bird
2 years ago
Troy and David were fantastic in helping resolve my plumbing problem during my husbands stay in the hospital. They went above and beyond to make sure everything was operating well before they left.
I am always impressed with ingenuity that the electricians and plumbers use in solving the problems without tearing up my house.
Kimberly Pratt
4 years ago
Excellent service and Dan was on it and showed up before the promised time, explained all to me and had it wrapped up quickly. Great customer service and care!
John Williamson
2 years ago
Tech was courteous and professional, well trained. Office staff also courteous and professional. Both called to confirm arrival time. I would highly recommend Action Plumbing.
Tammy Andorfer
4 years ago
Really appreciated the technician doing a line-up on the air conditioner as it was a cold, rainy day. Also like the policy of paying ahead of time for the fall furnace maintenance. The technicians working for Action are knowledgeable, efficient and personable. Am very satisfied with their service over the years.
William White
5 years ago
As usual Action Plumbing was there within hours of my initial call. The plumbing technician Troy not only fixed what we called in for but noticed a separate potential problem. After investigating further he was able to confirm his suspicions and immediately fixed what would have been a much bigger problem. Thank you Action and thank you Troy for your continued great service!
Except for the wait time ( 8 days ) which was explained to me by Dave who is now semi-retired I was very pleased. Dave has been here a couple of times previously and always does a very good job in a very efficient manner. We have always had good experience with action with plumbing and heating as well as electrical.
Douglas Tabbutt
3 years ago
I called Action on Monday about leaking laundry spigots & they got someone out the next day. Chris called ahead & arrived right on time. He did a great job on replacing the spigots. Chris then took care of a number of other items I asked him to, while he was here. He did a great job on them, too.
They were great. The service staff was conscience of stopping the clock when the 2nd person wasn't present yet and restarted after the helper arrived.
Honest, dependable company. Good people to work with and accurate estimates on pricing.
MICHAEL HACKETT
4 months ago
Action has serviced our HVAC for five years now. Very professional and have kept my older unit running and doing its job. Thanks guys!
Guy shows up at 8:20 on a Monday morning to see whats wrong with the heat. Runs a couple of tests, it's the gas valve. As expected, doesn't have it with him, needs to go to the store and get one. I ask how much it's gonna cost, he says with the part and labor, 250-300. Steep for a work day but I have no choice. He leaves. I check the part online, 70 bucks. He comes back 30-40 min later, the part is 124 bucks. Markup. A little steep but what do I know?! Gets to work, done by 10. New grand total, 361.87. Mumbles something about a mistake in the original estimate...I write the check and off he goes. Is it too much, is it normal, I dont know. I'll leave that for you to decide.UPDATE: yesterday morning i received a phone call from i believe one of the managers and he mentioned that the tech made a math mistake when first quoted the job and that the price I paid was the correct one. However, he felt like I should be refunded the difference from the paid value and the quoted value, hence today I gave them a check for 300 and was handed the initial check i wrote them for 361.87. The heat is on at home, everybody's happy.
Jeremy Wedekind
2 years ago
Dennis Thompson
4 years ago
Excellent service. The routine furnace inspection revealed a cracked boiler, condemning the boiler by law. Action was able to install a new furnace that day. The service people were conscientious, worked diligently, and talked us through using the new thermostat.
Thanks!
Michael Slifka
2 months ago
Service was great - first rate. This would be a 5 star but I didn't have a coupon. I am a repeat customer at this residence and a previous one how about applying the discounts for repeat customers automatically?
arlington davis
4 years ago
On time and professional.
Highly recommend this. Very fast response and fixed the broken pipe. I will definitely schedule for any other things. Thanks Sean.
Jonna Mayberry
4 months ago
David Georgia
5 years ago
Very thorough. Flexible with my schedule. I'd definitely recommend.
Steve Johnson
2 years ago
Had them perform a simple electric procedure. Install undercabinet lights which all wires were previously polled and lights were purchased. Install three outlets, all wires were previously polled. The tech was there for about an hour and a half had a trainee with him. Both very friendly. 700+ dollars wow didn’t see that coming
Thomas Kaminski
2 years ago
Action replaced a 2.5 ton heat pump that was near end of life. They were the best price among three competitive firms and had the shortest install lead time quote of the three firms.
Crystal Rahkonen
10 months ago
I had to get items fixed to sell our home. These guys were so fast and worked around our schedule. They even went to our neighbors home to turn off the water for a shared well. I would recommend these guys every time!
I want to do a shout-out to Action Plumbing for their quick turn-around for our emergency need. I also want to specifically say thank you to Chuck for not only doing excellent work, but for recommending work to update our old-house plumbing so that it wouldn't give us grief in the future. Great job all around!!!
Screen Writer
2 years ago
Hillary Barnes
3 years ago
Great Technicians, one was in training with an excellent Teacher/Mentor.
A+++
Carl was very friendly, offered good advice and did the job quickly.
Dan and his assistant were friendly, efficient and solved the problem.
Chip Van Meter
6 years ago
fast service but 150.00 for a service call is robbery and nothing you can do when furnace quits and it is a 2.00 part ah well....
Thank you to Gary and Dillon for the great job. I am satisfied with the electrical services, he explained everything about the problem.
Phone Phone
10 months ago
Service was very prompt and Rep called back quickly regarding a backed up pipe in my basement. Very professional service and arrived in a timely manner. Plumber also provided feedback and answered all questions regarding my concerns after service was completed. Would recommend and use again.
Stephen Crane
7 years ago
I've used Action several times, to completely replace Furnace/Air Cond., kitchen faucet, outside water spigot, toilet flusher, and water softener. Everyone was great, from the receptionist down to each of the workers. Prices were fair. Everyone was on time.
Elizabeth Lange
4 years ago
Linda Sutherland
a year ago
Diane Brookbank
3 years ago
Outstanding service. Very professional and thorough.
Banyan Companies LLC
3 years ago
ALLYSON PULVERMACHER
9 months ago
We had our water heater go out on a Saturday and they were able to come on Monday. Matt was timely, friendly, and very efficient.
Kari McChesney
5 years ago
I have used Action Plumbing and Heating on several different occasions and I have been impressed every time! When you call they send a technician out quickly, the technician identifies the issue quickly and they only do the work necessary and don’t try to sell you services or parts that are unnecessary. Great, great customer service! Troy K. has been the technician working on several of my jobs and he is wonderful! Highly recommend this company!
Shakita Harrison
a year ago
They were very prompt with responding to my needs, gave me a heads up when they were heading to my home and arrived at the estimated arrival time. The guys explained everything to me and took care of the sump pump right away. I would use this company again
Michael Blake
3 years ago
We have a long history in calling on Action. We have never been disappointed and plan to keep using them as necessary. The have been good for us!
Carol Mottram
5 years ago
Carl did a fabulous job diagnosing the broken evaporator in our air conditioning unit. He explained everything to me and was very professional and helpful. Thank you!
Great, quick, clean, professional, communicative and polite.
Hurley Price
10 months ago
They where on time and got right to work and fixed the issue.
They had given us a quote to move two vents to a different wall but then couldn't because of a header. There were no ducts for the air returns and we had already removed the wall ourselves. They put two vent covers over the existing area on the floor and charged us $742.00 for two fricken vent covers!!!!!!! Really???!!!!!?? If you want pics we hand the Also that day we had some electrical switches moved to the wall three feet away and were given a bill of 800 some odd dollars. We were never given any other bill and we called to have another electrical job done and found out that we had a balance!! We will be filing a claim after payment is made and contacting consumer protection as well as BBB!! Thanks fir the screw over action!! If anyone would like pics of the work they charged us for and didn't do message me.
Have used Action for plumbing, HVAC and now electric, and have always had positive experiences. This time, Stephen and Dale explained the issues with wiring my living room for a new ceiling fan clearly and honestly, then did the work quickly and professionally. Will use Action as my electricians now, as I do for plumbing and HVAC.
Catherine Hunt
a year ago
Technicians were personable, professional, and explained what they were doing each step of the way.
I am so pleased with Action Heating Sun Prairie and specifically the heating tech Mike Huckaby. I had to make an emergency call on Friday night because my furnace quit (it had just been serviced a month earlier by Warren heating but they didn't bother returning by emergency call so I contacted Action Heating). Mike returned the call almost immediately and came to my home in Madison from his home in oconomowoc within 45 minutes to fix my furnace. He had found out that I was heating my home with my fireplace until I could get the furnace fixed and I was out of wood -- he went above and beyond and brought me a bundle of wood to burn just in case he couldn't get my furnace running that night and I needed to continue heating my house with my fireplace until my furnace was repaired. He found out that Warren heating had put a damaged part in my furnace a month earlier and that's why my furnace quit again. He replaced the damaged part with a new part and got my furnace running within a half an hour. I can highly highly highly recommend Action Heating of Sun Prairie and the heating tech Mike Huckaby. They have gained me, my sister, and several of my friends as new customers!
Amy Christiansen
5 years ago
Jonathan Farris
a year ago
Anne Ninneman
2 years ago
Troy was very upfront and honest about the work that should be done and gave great recommendations on how to maintain my water heater.Everyone I interacted with in person and over the phone were polite and very helpful.
patty pilsner
11 months ago
On time work done professionally. Recommend to others.
They were able to diagnose my problem for a reasonable price.
Trevor and Ben did a very professional job on our zoned hvac. They communicated well with me throughout the project and also worked well with our carpenter to place the baffles in the best spots for basement access. They were very accommodating about a couple changes we requested in the middle and end of the project.And its working great. The upstairs is now cool on these recent hot humid days.Thanks guys!Jim Gmeinder
brooke dinkins
2 years ago
Matt is very efficient, knowledgeable & friendly. Highly recommend!👍
Our furnace motor had seized up and required only a minor repair. Service person provided a nice written detailed explanation of the issue.
Richard Potter
5 months ago
Sean did an excellent job replacing my failed and leaking water heater with a larger one that didn't require upgrades to the exhaust duct.
I have had multiple services completed by Action including new furnaces, AC, gas line moved, minor electrical and install on outdoor gas fire pit over the years. Always responsive, on time, respectful and good value.
Stacey Reynolds
3 years ago
Jerold Vonderheid
6 years ago
Excellent response, excellent service from two employee's Sean and Grant for installation of 6 lighting fixtures (inside and outside) as well as a ceiling fan from hell (requiring attic involvement). We had been looking for three years to get local contractors for this job. Action Electrical will be our go-to company for our remaining projects. Hire them!
Kylie Kilmain
2 years ago
Awesome experience! We’re new home owners and don’t know much about plumbing. He came to install a water softener. He ended walking me through the basics I should know and answered our endless questions and possible upgrades. Would definitely recommend.
Always delighted by the response and service received!
Jennifer Fleming
9 months ago
Called on a Friday night for leak in basement. Didnt want to pay the emergency fee for after hours so waited until Saturday Morning. Just turned off the water and waited. Said they would be there between 8am and 830am. Called me at 8 and said he was about 25 min out. Showed up close to 815am.Found the issue and replaced the problem. He was quick and professional. I am seriously impressed with Action.So much so that I am going to be going with them in the future with some electrical work and any other work that I have going on.Oh and the price for the next day fast awesome service. Way way way less than what I thought.
Daniel Wilson
3 years ago
Very responsive and were able to replace a water heater the day I called. Pretty fly for a HVAC guy!
Pricey, but they do good work.
Sonja Umberger
4 months ago
Easy to schedule and timely arrival. Explained all findings to my level of understanding and was advised
on simple fixes and when to call for professional service. Did not feel pressured.
Lynette Swanson
10 months ago
Very professional, positive and prompt service
Dennis Goedken
4 years ago
Troy did a great job and was very personable. We greatly appreciated his prompt service to our plumbing emergency.
Grindstone Management
6 years ago
Andrea Chodera
5 years ago
We have used this company multiple times and we are always happy. Everyone (from the person who answers the phones on...) is always informative, non-judgmental and helpful. Fast, friendly, and at a fair price. We really recommend them and will call again!
Carol Hambrecht
7 years ago
The replacement of our electrical mast on our house went very smoothly and in a timely manor. The finished job is excellent! Thanks!
Everything went smooth, called Monday, appointment Tuesday between 8-11, showed up at 9:45, done by 10:25. No nonsense, no messing about, worked quickly, polite and professional.
Nicolas Morse
6 years ago
Great service and always available in pinch. A must have contact for a small business.
Donna Tarpinian
7 years ago
Plumber came within 90 minutes of calling. Was courteous and efficient. Would definitely call again.
Tricia Wachowiak
2 years ago
I’ve tried to make two appointments to get an estimate for a basement bathroom plumbed. First try, I received an email stating I would be contacted to make an appointment, never happened. Second try, I scheduled an appointment on the website and when no one showed up I called and was told that those really aren’t set appointments and that someone should have called to confirm or change the time. Not good!
Chris Hartmann
8 months ago
I had a great experience with Action. They not only fixed an issue that has happened before but they showed me what might be the cause. They then helped diagnose the issue more and showed me what was happening and how it could cause the issue I was having. They went out of their way many times to try and inform me as much as they could about my issue and the general plumbing in the house. Absolutely fantastic.
Kurt Laufenberg
2 years ago
would give 10 out of 5called was property on 1 1/2 hour looked at septic pump to drain field and replacedalso year ago bought property changed toilets facets, had plugged plumbing by washervery timely, not too bad priced, and they do a good job
Donna Knudtson
2 years ago
Carl was very responsive and straight to the issue. He fixed my A/C in under 30 minutes and had my house cooling again in no time!
terrance schaaf
5 years ago
Had to have them come over three times to fix a leak in my upper bathroom toilet. Not to happy that they charged me for a seal for the last visit. I won't use them anymore.
Maria Butters
6 years ago
We were very pleased with Action and would recommend them.They setup appointments in a 4 hour window, and the guy (I think his name was Karl?) called saying he was on his way and showed up during the appointment window. He was personable and knowledgeable, and took time to explain to us how our boiler worked (we are new home owners and knew very little about the system).The inspection took almost 2 hours. The cost was reasonable, and the Action employee helped us find a coupon to save a little money. He obviously cared about our business on this occasion and wanted our business for future occasions as well.Also, I always get a kick out of the superhero adds and images on the trucks. :)
Can you please cease and eliminate your annoying commercials on TV. I would Never call your company. So unprofessional. In addition, Kurt is no longer the owner. Find a new trademark and branding. This one’s misleading and dated.
Jane M. Stamm
5 years ago
Just had service by Action at 2 separate rental properties. I’ve had lots of plumbers over the years but I was blown away by the service. No question they could help out immediately. Called when they said they would. Showed up when they said they would. Kept me updated every step of the way. Amazing!
Carmel Angela Capati
2 years ago
Very professional and cordial. We have used this company before and will continue to do so.
Todd Knigge
10 months ago
One day install of new furnace. They were on time, professional and did a great job. A+!!!!
We had a poo-mergency when our son flushed paper towels down the toilet and blocked up the works. After trying to plunge (making it worse) and my own limited augering skills - we called Action. They were really friendly and sent someone over within the hour. He was fast, efficient (came in a mask!) and explained the problem beyond the paper towel incident. We would call them again (but hope we don't need to!)
Anthony Klauer
a year ago
Thynne Pukanecz
3 months ago
Perfect service
Debra Bergenske
2 years ago
My dishwasher wasn't draining, so I called Action Plumbing. They came out, checked the pipes, and told me it was the dishwasher. I bought a new dishwasher. The new dishwasher also didn't drain. It was a blockage in the pipes after all. When I emailed them, I got no response.EDIT: I did get a phone call after posting this review, as well as a credit for the service call.
Great service. He showed up before the designated time frame. Did the furnace inspection and cleaning. Issues were resolved. Happy with the service!
Russ Faulkner
7 years ago
Showed up on time and fixed my problem. Can't complain.
Phil was fantastic! He troubleshooted my issue quickly and helped me to understand how the entire cooling system works. We were up and running again in no time.
They were really flexible about scheduling and communicated well about arrival time. Replaced the new water heater efficiently and were very friendly!
Great service. They were on time, knowledgeable, and friendly! Explained the entire step by step process.
Recent service call by Taylor was the most impressive plumbing service call yet in 15 years of living at our house. The appointment was made in less than 24 hrs. The plumber practiced safe protocols during Covid and was extremely professional, courteous and knowledgeable about the repair needed. To anyone in their service territory, I highly recommend Action Plumbing, Heating, AC & Electric for any job. They will do it well, do it right and guaranty the work!
Fred Holtzman
2 years ago
Paul provided friendly and efficient service. I will be contacting Action Plumbing & HVAC next time I need service. What impressed me most was Paul's instruction and gentle encouragement of his apprentice Jacob.
Michael Moscicke
3 years ago
They were able to come in on a weekend without higher cost, arrived quickly, identified the problem, and fixed the issue with our HVAC quickly at a very reasonable cost.
Carol Cunningham
3 years ago
We've used Action a few times over the course of this past year. They are quick to respond and get you on their schedule. Every individual they have sent out whether for plumbing or electrical has been very friendly and knowledgeable and done good work. They also have competitive prices. We will be using them again for some upcoming projects.
Andrew Lloyd
5 months ago
I have used the services of Action 4 times. They have always been prompt and efficient. One time I felt that they had left my carpet dirty and they sent a cleaner to clean it professionally a few days later. Looked better than ever. I would recommend them.
Tamara Fesenmaier
7 years ago
The technicians that came to address the situation with my water heater were very honest, helpful, and looked for money saving ways to fix the issue rather than resort to purchasing a new water heater.
Samantha Peters
10 months ago
Lyndsey Helley
3 years ago
Jonathan Gaspero
9 months ago
Austin was the plumber that came out yesterday and he not only did a great job but he was very nice. He made sure he explained everything he did and what I was being charged for. I would definitely use Action Plumbing again.
September Elenewski
3 years ago
They charge for estimates...asked for a couple different ones to have options and they sent me only the MOST expensive estimate. Have yet to get a response to where the other quotes are. When I asked about different options we had, got treated like a incompetent woman. Maybe it was the particular guy I worked with and not the values of action....but I think overall just a resistance to do what’s best for the customer and the customer’s money. They have google so paid off you can hardly find another contractor. But I highly recommend seeing your options before committing to the $104 estimate charge.
What I think is Ben is AWESOME!, Professional, Thorough, Conscientious! and! really REALLY cares about making sure everything works perfect and puts the customer first. Full disclosure he is NOT a relative and only connection to him is through Action Plumbing.
They were one of the only service teams able to come out on short notice Trey was fantastic, helpful and friendly.
We were very impressed with Taylor's work replacing our garbage disposal. He was fast and did a great job. I was happy with the pricing and also able to use a $25 coupon . I wouldn't hesitate to call Action again.
Excellent fast service would use them again thank you
Sandra Walrack
4 months ago
Pleased with response and repair time
Sheena Priester
6 years ago
Excellent work from Action Plumbing...super prompt service and very quickly done. Highly recommend!
Employee going 20 miles over the speed limit in a company vehicle, flashing people with their high beam and using unsafe manuevers. Would never consider using the services of a business that keeps that sort of company.
I made a call to Action early Saturday morning when our A/C appeared to be malfunctioning. The lady on the call was courteous, taking my information and offering that the technician would be able to see us next on the list. Marcus showed up earlier than expected. He inspected the exterior unit and confirmed that all was/is well there. He then confirmed that the interior unit was/is okay and that the thermostat appeared to function as designed. He was prompt, courteous, friendly, and professional, walking through the required steps to confirm proper functioning of the temperature control unit. He also followed up with a call back from the manager concerning another important matter we discussed during the service call. We will call Action again for our HVAC service needs!
Livingstone Peter Ko
3 years ago
Billy Watters
3 months ago
Action saved me in a pinch! I’ve used Action Heating and plumbing a few times over the years and they’ve always been fair to me and fixed things right the first time. My water heater started leaking + my floor drain wasn’t working well = possible nightmare. I called Action for a quote and they responded the next business day. When I moved forward on a Thursday afternoon they had two techs dispatched Friday am first thing and had the whole thing down in a few hours.Pricing was fair, and lower than other quotes I received so i had them fix a couple other minor things while they were there. Thanks, Action!
Work was completed with no problems. I live out of town and Action Plumbing does all my repairs at my rental property.
I needed to have a natural gas pipe capped before work could start on taking down my old deck. They had someone out the next day and the work wasn't expensive. I found out that day that I needed to replace my air conditioner, so the plumber managing my pipe gave me a quote. After several quotes, Action Plumbing had the best offer on a high quality air conditioner. When I called to schedule it on Friday, they had a spot Monday morning before the heat wave hit. While installing my air conditioner, the crew checked my furnace and saw the coils had holes in it. We were lucky we hadn't gotten carbon monoxide poisoning! They gave me a reasonable quote and installed the furnace the same day. I was very impressed with their diligence and ability to do everything at the last minute. They were very professional and the system is working wonderfully.
Sheila Halberg
4 years ago
Every time we've used Action we've had a great experience. They are always available, always show up when they say they will, and are always friendly and professional. Definitely recommend.
Cathy Lombardi
2 years ago
Courtney Bayens
2 years ago
Linda Heitzinger
5 years ago
The technician was prompt and thorough. Very pleased with the service.
Michael Hinman
2 years ago
I’ve been using Action Plumbing/Electric for years. Consistently reliable. Trey and other are very professional.
Awesome folks, awesome service!
Debbie Lauder
2 years ago
It was great to have a live person answer the phone rather than having to leave a voicemail. Was able to make an appointment for the next day to install a smart thermostat. Carl the technician was fast, efficient, tested the entire system, and walked through the setup with me prior to leaving. 5 starts all around!
Kristin Murphey
4 years ago
Prompt service and knowledgeable. A week after performing routine maintenance on our AC it stopped working (things happen). They came out the next day fixed the issue and only charged as though it was part of the original visit. I have use Action for my home as well as our rental property.
Great service all around from initial call, to scheduling and installation service (water heater). Did everything they said they would do, were professional and personable, on-time and came in under estimate. Will definitely return for additional service when needed.
randy griffiths
3 years ago
They were our 3rd call when the first 2 didn't answer - should have called Action first since I love their commercials! We had an emergency and they were able to come out the next morning. The tech was very professional and kept social distance, explained what would need to be done and the possibilities before he even started, and explained all that had been done when he finished. He answered any questions I had. Very happy with the service and the work.Follow up - a few days later our water heater failed and we needed a new one. Again, service was quick and professional. I was given all the info I needed to make decisions. Still very pleased with the service and work.
Alejandro Vergara
7 months ago
I had a particular problem with the heating system in my basement. The technician came punctually, carefully inspected the whole system, detected the problem and quickly resolved it. He comprehensively explained the problem to me, informed what needed to be done and even made good recommendations for improving the performance of the systemHe clearly is very knowledgeable, professional and friendly
Easy communication, trouble free booking! My project was finished in a timely way and less than the quoted price. Highly recommend Action for your plumbing needs.
Elise Kalscheur
a year ago
Great quick service, scheduling and estimate were prompt, installers were in and out quickly, respectful and clean and full clean up after service. Installation of outlet and microwave over stove, came out within estimate on price and time even though my cabinet size presented a unforeseen delay. Will definitely call on them for future needs
Pleasant, efficient tech for preventive maintenace on my AC unit. Easy to schedule appointment.
Kristie L Ely
3 years ago
Workers were professional, practiced social distancing, answered my questions and did a good job on the things that were needed.I especially appreciate the thorough explanations of what was done, what findings they came across and giving me various options and plans for maintenance in the future.Overall, they did and excellent job.
Ernest Heiniger
a month ago
Friendly, went the extra mile. Did the job well and in a timely fashion!
Troy and Dave were great. Professional, friendly, knowledgeable, and trustworthy. They did a great job, let me watch them work, and explained everything they were doing. I’m extremely satisfied with their work and enjoyed hanging out with them today! Thanks for the great job, Troy and Dave, and when I need plumbing work done in the future—I am requesting y’all.
Quality products. Excellent installation. Superior customer service. Fair price. Delighted with our project in every respect. Definitely will use for all our heating, cooling, plumbing, and electrical service needs.
Donna Lindeman
6 years ago
The plumbers were very professional. Answered all of our questions, and didn't leave a mess. Would call them again.
Jennifer Turner
a year ago
I think action is a great company! There on point and professional my boyfriend and his mother been with this company for a long time. I'm a blogger and had to give them my boyfriend's thoughts on your company he's loves action and wouldn't trade for any other company :)
It was a pleasure working with Shawn. Knowledgeable, professional and knew what I needed.
The owner couldn't be more arrogant or pompous.Thhe workers are nice, but I feel bad because the owner is an awful human being. There are better companies.
Bryan Shefchik
3 years ago
Melissa Applegate
a year ago
Carolyn Taylor
2 years ago
This place was great! I will absolutely use them again and recommend them to our family nearby! Our basement pipe had a leak that was delaying our DIY renovations and they came the very next day and finished the job in under an hour! They were on time, extremely friendly and courteous, answered all my questions and even showed me how to winterize the pipe to prevent this issue in the future! Even better was the pricing was a good bit lower than all the other quotes!
Sandra Pierick
5 years ago
Kavin Senapathy
3 years ago
Fair, honest, efficient. Action is who we call when we need AC/plumbing service!
Karl Palmgren
2 years ago
Would never recommend this plumbing company to anyone. I had them come repair my leaking toilet and it continues to leak. I told the plumber about it before he left and he completely ignored it. I called their office to inform them and they told me the next step is to replace the toilet. The manager even told my landlord that in their eyes the toilets were fixed even though they aren't. Terrible customer service.
Thomas Hoffman
2 years ago
Samuel Fassbender
5 months ago
Trevor Burkle
9 months ago
Thomas Corbari
a year ago
Alyce Columbia
11 months ago
Snake tubs and fix dishwasher hose! Greg was on time, professional and was done in no time! Action plumbing is who I go to for my plumbing needs! Thanks Greg and Rebecca👍👏
Todd McCormick
a year ago
Great service, timely, and friendly to work with. Will keep using them!
Barbara Hernandez
3 years ago
Very professional. On time. Finished quickly and did a great job.
Excellent, knowledgeable, friendly services.
Michael Shiner
a year ago
Very friendly and knowledgeable, they were able to explain everything to me
Had a ballast fixed in a fluorescent light in a walk in closet. Took him < 1/2 hour to complete the job. Charged us $152.00. efficient worker, but felt the price was high. Not sure what the going rate is now a days but $300.00 an hour seems like a lot.
They charged $260 for 45 min job to replace a toilet pipe. Plumber did not wear mask in my house and total disregard of infection prevention.
Tech did a wonderful job and was very friendly. Let us know what was wrong and our options and pricing.
Laura Strimpel
4 years ago
Troy was efficient, helpful, and very courteous. Didn't waste time, my money, and helped me with a new WiFi tstat.
Amanda Friederick
a year ago
Rodney showed up on time and was done in less than an hour. He was helpful and listened to exactly what I needed. He was polite and extremely competent. 10/10 recommend.
Patrick Flanagan
3 years ago
Techs were polite and completed work quickly.
I bought a brand new air conditioning system almost 2 years ago. My previous one worked fine but since I needed a new furnace they said I should get a new A/C at same time so I did. They put a 5 ton furnace (this works great) with a new 3 ton system which they said is what my house needed. From the get go nothing but problems. I have multiple service calls that yea it works. Finally a guy came out and the trainee said it is way too small for your house and it ruined the system. Well not only too small but they installed a smaller one 2.5) than what I paid for. So then they put a 3.5 ton one in but didn’t do a new system just new parts. Wiener didn’t know what to do about it as he hadn’t seen that before and had no clue how warranty would work with that. Now after 8-10 service call and Multiile days and weeks off of work still do not have a working system. They keep saying too much Freon then next call not enough then line contaminated I don’t k own what to believe. I will be calling her again tomorrow as when I called last week now I have barely an airflow and 2 plus hours to go one degree and not removing humidity. This has been nothing short of a joke!!!!!! I will be calling again this week or my attorney to get resolve that the last 10 times haven’t. And this is just a small piece of the problems I have had with this AC. The last worker told me installed wrong and they r trying to fix it. Well maybe uninstall and new one is in order then.
Charlene Orsted
a year ago
They called and let me know they were 20 minutes away 20 minutes before their expected arrival time. Yay!My car battery chose that morning to die, so I couldn't move my vehicle to the street and let them have the drive way. They didn't mind at all and were very accommodating with my incline driveway.They were very agreeable when I reviewed the install work order, and their records matched mine exactly. Yay!They were speedy, and responded to my questions.My requested modifications were completed perfectly I cant imagine the morning going any better. The staff were truly gentlemen. Given the COVID situation, I'm amazed how well the hot water heater install went. They helped install the prior hor water heater, did a great job, and I'm glad I hired them to help me again. Thank-you, Thank-you, Thank-you Action Plumbing Team.
The service specialist was professional and did a good job.
We were a bit sticker shocked at the cost - which is partially our fault for not asking ahead of time.
Joseph Caughlin
7 years ago
Quick, prompt service in a Saturday morning. Service tech was knowledgeable and did a great job of explaining what he was doing and how we can avoid further sewer problems.
David McMurray
2 years ago
Very friendly, professional. I would recommend to others.
Action always delivers great service. The technician calls ahead and arrives on time I trust them when recommended repairs are suggested . Dependable , friendly efficient
Checked water line to refrigerator. Replaced parts in toilet. Provided advice.
Joe W. just serviced my air conditioning unit. He was extremely knowledgeable, professional and courteous. Always a pleasure doing business with Action.
Paula Ferrara-Parrish
2 years ago
Action Plumbing was awesome! They came quickly and resolved the plumbing problem.
Michelle Howard
2 years ago
Jeff “Barney”
4 years ago
Renee Buckley
5 years ago
Mike Sanders
4 months ago
Action techs were able to resolve our electrical problems for ceiling pendant lights in kitchen. Very impressed with their troubleshooting abilities.
Definitely have them back when needed.
Charged for service call but plumber that was sent didn't even try to fix what we needed. Just needed drain plug fixed on old tub and said if we wanted anything done all pipes would have to be changed and kitchen ceiling torn apart below. Not happy charged over $100 to not even attempt repair we needed.
Charles Smalley
3 years ago
Muhammad Itani
2 years ago
I scheduled an appointment with them between 8 and 12, they never called before 12:30pm. I had to reschedule because I had to leave to work. This time they showed up way earlier than scheduled. They never asked if I need them to put on masks or take off their shoes. After working for half hour, 15 minutes of which was spent looking cluelessly at the ventilation system, and ask me to go up and down stairs to shut off and turn on cooling zones, they figured nothing is wrong with the system. They charged me for 45 minutes though their total time since they hit the drive way till they left was 40 minutes.The dampers on my ventilation system continued to malfunction, I decided to call Harker Heating and Cooling. The person showed up late, apologized for being late and took off his shoes without prompting. Took one look at my ventilation system and ran a full diagnostic within 20 minutes and figured out that 2 dampers where malfunctioning and needed replacement. He also did another small thing to keep the basement from over cooling and told me what to look for in the next few days. After this experience I really don't recommend action plumbing at all, will never call them for anything again.
Pamela Brockner
3 years ago
I mean, I liked the service
Dennis Kindschy
3 years ago
Tamra Dougherty
10 months ago
They arrived earlier than expected, but gave a call to let me know they were coming. Gave me lots of information on the how and why the leak occured and quickly fixed and cleaned up everything! Will definitely recommend them to friends!
Jim & Sandi Herron
3 years ago
Prompt and excellent service
Charlene Avery
4 days ago
Sean was very good at the multiple jobs he was here for even though they were complicated. He was nice to work with, they have a great team since the other person came quickly to pick up our old stove & oven.
I called and was promised a plumber the next day. The plumber (Matt) called and came out within 30 minutes of his call the next day. Matt was friendly and knowledgeable. He determined the cause of our problem and had it repaired in 30-40 minutes. He allowed me to watch and explained everything he was doing. Great job. We intend to use them again when needed.
Fast Service. Friendly repair tech. Would highly recommend!
We had our water softener replaced, along with 2 water faucet handles & installing a water line for a new refrigerator. We really appreciated that everything was able to be done the same day, instead of having to schedule a second appointment for the water softener. Thank you!
I had hired them to replace my furnace and air conditioner. About 8 years ago (which I understand is now past the warranty time). I have had multiple problems since the beginning . 1st the Filter slot was poorly installed so that the filter could not be inserted properly and 2nd recently found that the intake was to low to the ground and not adujusted to the correct high and the exhaust pipe was not properly vented height and the correct direction. 3rd found a gas leak that should have been taking care of at the time of installation. The intake and exhaust pipes along with the gas leak are serious safty hazards but were not covered by them even though these sould have been taken care of at the of installation. I will not be spending my money with them any longer!
Called Action for a non emergency leak under my kitchen sink on Monday. They were able to come on Tuesday by 8 a.m. Very pleased with the technician. He was detailed in his explaination of the problem and what the options were and also in showing me the problem areas. The problems were solved.
Lynn Montgomery
2 years ago
Troy was not only on time, but 15 min early! He knew what he was doing, problem solved & was very pleasant! Great service! Thank you, Troy!!
michelle gleich
2 years ago
Had a new water heater within 4 hours of calling them! Reasonably priced too!
Service man called and let me know when he was coming. Was punctual with that time frame. Did a complete renewal of the workings of my toilet and taught me safe practices for my septic system to rid my toilet of lime. Very satisfied with his level of service.
Ana Martinez-Rodriguez
6 years ago
Very helpful, detailed to the job and took the time to go over all my questions! So happy we went them!!
Had an immediate need to replace a kitchen faucet. Had same day service that was excellent. Dave was on time and speedy, efficient and knew his stuff. Very professional and polite.
bill sadler
11 months ago
They were here on time did the work in a lot less time kept cost very low. The plumber was in fast and did high quality work.
They came right away and saved the day. Super great experience!
Called Action on Monday to have someone come out to service our old gas fireplace that was rumbling when the fan came on. They were able to have someone out in 2 days. My fireplace fan is now running quietly, so I will be able to sit and enjoy it while we have some cold months left! Excellent service and would definitely use them again.
Debbie McNicol
2 years ago
Action Plumbing does excellent work and are very professional. They are knowledgeable and very polite. I will always use Action Plumbing and Electric!!
We were getting an error code on our on demand water heater. The company referred us to Action Plumbing. They made an appointment for an afternoon. Plumber called and arrived on time. After review our water heater we determined we needed additional plumbing for flushing the cold water side. The plumber cleaned the part and flushed the system.
brandon funches
a year ago
They were in time and professional. I will never use anyone else.
Tressa Eckhoff
3 years ago
John Hutchinson
9 months ago
Marjorie Morgan
2 years ago
Service Tech Trey was very courtious in answering my questions and explaining what parts had been cleaned on our water heater to get it properly working.
Alyssa Kessler
3 years ago
We had a blocked pipe and the the water was backed up into our basement at 6 pm. Dan from action plumbing came over after hours and got the clog out. I would highly recommend Dan and Action Plumbing again!!!
Robert Moberg
2 years ago
Very rapid response! We discovered our water heater was leaking on Monday night. I called at 6:30 a.m. Tuesday morning. By 10:30 the old water heater was removed, the new one was installed, and the hot water was restored. The plumber did a great job and was very professional and easy to work with. The cost might have been a little higher than some others might have charged, but the 24 hour availability, the fact that they had what I needed in stock and ready to go, and the rapid response made it worthwhile.
Amanda Venturino
2 years ago
Action was really great to work with. Rodney and Chad came to do the work at our home for a basement remodel. The whole process took about a weeks from the evaluation for the estimate for the installation. It took 2 days die the install. Rodney didn’t miss a thing! He made sure that all pieces were finished that are required for inspection. They flotilla care of shutting of the electricity, the permitting, inspections....everything. They did a really nice job. The guys were professional, cleaned up when they were finished and did a really nice job of running our new lighting! Thanks so much!!
Janice Sheppard
4 years ago
John Arlandson
3 years ago
Initial visit was fine - on time and courteous. But, never got back to us with an estimate and never returned phone calls. We called several times, were promised a call back, and nothing. Still nothing. Office personnel was very polite and tried to help, but would never recommend them. Wish we would not have wasted so much time on them.
On time, respectful, and addressed my problem. However, they took their time with the repair, making my bill higher than needed. Aside from that, they were great.
Hannah Makeever
a year ago
Nancy Schroeder
6 years ago
Action lives up to their name, we had a water heater problem, and Troy identified the problem, fixed it, and helped us make a claim through the warranty. I called a couple places and they responded significantly faster. Goofy trucks, but awesome service.
Sheila Bagley
4 years ago
Samantha Wood
2 years ago
A most unfortunate toilet clog all weekend. Thanks to the great response of my landlord and Action Plumbing Monday morning before work I get the call for an appt. By 12 am its all fixed. Highly recommended, speedy service, and an even greater personality. They are so courteous. Thank you.
Cathy Schmaeng
a year ago
She interacted well with my very frightened cat. I liked that we went straight into a room. Clear about treatment options. Will be back.
Excellent service. Punctual, to the point. Were mindful of protective footwear during today's heavy snow storm.Excellent at answering my questions and making recommendations for future upgrades. I've always been pleased with this company (Action plumbing, heating and electric) and would highly recommend them to others.
FORREST HERSCHELMAN
8 years ago
The drain pipe repair I needed was a challenging project. A tight space in a old building. The work was completed in a reasonable amount of time and the customer service was excellent.
I have a boiler that needed the zone valve actuator replaced. I purchased a new one from Amazon ahead of time and had Action Plumbing come out and replace it. They were in and out within 15 minutes and price was $110. Fully satisfied.
Charmaine Mallon
a year ago
Our water heater was leaking, called Action, Stephanie answered the phone and started the top notch service. We made an appointment and Troy and Dave came over and let us know we needed a new water heater. This was a Wednesday and they said they would have to order one and would not be able to install until Monday. But we did still have hot water, but was concerned it might not make it until Monday. About an hour later Stephanie called and said they moved some things around and they were going to install on Friday. Dave and Troy were on time and installed the new water heater. Highly recommend Action Pluming.
He was prompt and knowledgeable. Will call on you again.
Kathy Messier
7 years ago
As a first time customer, I submitted an online request to have my furnace serviced. I have owned my condo for almost 2 years and was having the yearly maintenance done. The reception staff was great when they called to schedule an appointment and were able to get my appointment within a few days. The service tech was very friendly and even modified the housing for the furnace filter after I told him about my struggles to get it to fit into the current setting. When he was finished, he explained to me what he had done and showed me how he had modified the filter setting. The tech was also on time getting to my house, which I appreciate a lot. The price of the service was fair as well. I will be using Action again in the future!
We have used Action Plumbing several times this year. Each time the problem was quickly diagnosed and corrected. The pricing has been reasonable, the wait time short, and the Technician very professional.
Chuch Shoob has even exceeded our expectations. thanks!
Always professional, friendly service and do a great job with good prices.
LESLIE MACHADO
a year ago
Absolutely phenomenal! Will always call on the best…they take immediate “Action!!!”
paj huab hawj
5 months ago
Responsive business and the technician was great and friendly. Although he couldn't fix our vent pipe leakage in the attic due to lack of supply in his truck, we are happy that he'd confirmed the causes of the leakage and advise how it can be preminately fix later.
Joseph Anderson
2 years ago
Chris Litzkow
4 years ago
Julie Ann Sipos
4 years ago
Hey ladies, remember that Bonnie Tyler song, I Need a Hero? The company owner likes to wear a superhero cape in his super cheesy videos, but in truth, he's a real, honest, trustworthy guy who built this great repair business with his wife! I called at least four other HVAC Repair businesses, quickly realizing these are actually HVAC Sales businesses. One would only recommend replacing both the A/C and furnace (wait, what?) along with their exclusive service contract I would definitely need going forward. (Women seem particularly susceptible to this come-on, and I can't imagine the kind of treatment they give seniors. Action was the only one to give me an honest to god estimate over the phone (less a $25 coupon!) Not even 24 hours later they sent the awesome Ben to assess and fix the problem with my (barely out of warranty) four-year-old A/C unit. He even helped me re-attach my ice maker after a kitchen floor replacement. Do yourself a favor and call these guys.
We hired Action to move our washer/dryer up to our 2nd floor. Not a big job, but required coordination of electrical, plumbing and HVAC. The team that came worked well together, was professional and communicative with us when there were choices/decisions to make. Dan was especially great!Communication with the main office for scheduling and estimates was just ok, only thing holding back the 5th star. Pricing was very reasonable compared to others in the area.
Nicholas Flesch
7 years ago
My first experience of getting a water heater from Action Plumbing was outstanding. Unfortunately, my most recent experience was terrible. They completed an AC repair and I asked them to forward me an invoice for the charges, as it was done for my rental property. I remitted payment via check to them in the mail. Unfortunately, this check was seemingly never received. This led them to calling me 6 times in one morning and leaving a very unprofessional and harassing VM. Furthermore, they made contact with my tenant, who has nothing to do with the matter and threatened her with being kicked out if the bill wasn't paid. This behavior was not only ridiculous and atrocious, but likely also illegal. I will longer use Action Plumbing to complete the upcoming furnace and AC installs that are needed at several of my properties.
Updated a dimmer switch controlling 4 LED ceiling lights. Quick service
Couldn’t be happier with promptness and experience, Give them an A+++++.
We think we were over charged also I should send Action Plumbing a bill because I assisted the technician the whole time and the customer service was poor, what's up they used to be great. New hires? Or they don't care anymore.
Nicholas Kartos
3 years ago
Eric Breitbach
2 years ago
My garbage disposal broke the day before Thanksgiving. Within an hour of it breaking Action had it fixed! Everyone I dealt with was very helpful and friendly. The price was reasonable, especially for a last minute, same day appointment!
michelle “Shelly” Spangler
2 years ago
We ended up not needing them after all.
Angela Pohlman
3 years ago
Quick response, easy to work with, always professional, reasonable pricing, and great service. Highly recommended.
He was helpful and reminded us to get a new filter and he offered to change it. For 1 reason or another the igniter could not be replaced. Could someone else try? Knowing that some of the cells are out means it will fail. I'd rather make the switch now instead of when the furnace fails on a frigid day in January. It's nice to be almost ready for winter's cold. D&D Holmen
Hot water heater was not working properly and the after hours plumber was at my house within 40 minutes of calling and professionally fixed the issue. The plumber was very personable and informed me of every step he was doing and why! I highly recommend this company! Thanks to the Action team, I can take hot showers again!
Andrew “Andrew” Kaiser
3 years ago
Diane Virgin
11 months ago
They were very thorough. They took their time and covered all the bases to make sure the job was done correctly. My only complaint is that they did not cover their shoes when they were walking in and out of my house, which resulted in some dark spots on some of my carpet.Everything seems to be working fine, but the cold season hasn't hit yet so I'll find out more when that happens. They installed a new furnace, humidifier and AC unit. I appreciated their professionalism and prompt arrival.
Installed gas line for dryer
Voice Of Baloch (H&M Records)
2 years ago
Sir I'm electrician in Pakistan i want employee With Your Team please help me
00923336700622
Whats app
Richard Lavigne
9 months ago
Very pleased with the quick response and efficient service. Trey knew his business and got the job done in no time. Would definitely recommend Action!
Sherman Avenue United Methodist Church
a year ago
Great work, rescheduled on my time, called ahead and very professional (even helped give me tips on easy fixes).
Will gladly use again!
David Grover
9 months ago
I had some major plumbing repairs done in my basement. The guys that came out were timely, efficient and professional. It cost less than I thought it would for the work performed.
Action is one of the most customer-oriented companies I've ever encountered. They were the consummate professionals when they installed are newer furnace. They thoroughly explained and demonstrated the new equipment. They also did a follow-up home visit with no extra charge. We are happy to provide them with our unqualified endorsement.
Rhonda Mossner
3 years ago
WE were in the middle of installing our gas range and they came to our rescue within 45 minutes of making the call! Now, we are having them do the rest of our remodel electric work! Excellent!
Michael Talledge
a year ago
kenneth slack
10 months ago
They were very quick to get to us since our furnace went out when the temperature was 12 degrees, and Shawn our service technician was very thorough in explaining what was broken and needed replacing and we had heat back up and running within a very short time period. I would highly recommend them to anyone needing first class service in the future.
Wilma Smider
11 months ago
DanKrisTeddyKillianThorne Powers
4 years ago
Service technicians always professional & take time to answer my questions thoroughly.
On time, knowledgeable, friendly, fast fix. Been using them for years. 100% satisfied. Again.
Andrew Scully
3 years ago
I’m a first time home owner and I enjoyed three years of home ownership without any issues. Last week my water heater quit working. Taylor was sent to my home and not only was personable and fun to talk to but he genuinely cared and went above and beyond to help me. I will ask for him by name for all future repairs.
While there was an issue where Dan was dispatched to the wrong place, I was quite satisfied with the service provided.
Great, fast and friendly service!
Thanks!
I've had Action work on electrical and plumbing at my previous jobs as well as electrical, plumbing and heating and air conditioning in my home. Not once have I had a bad experience through the years. Each time I have had questions the person doing the job has answered in a very straightforward manner. I recommend action to anyone at any time
Richard Shold
2 years ago
Matt was just excellent to work with, quick,
efficient, and great personality. I highly recommend Action Plumbing!
Ariel “Ingo Montoya” Hoffman
6 years ago
Great work, they showed up on time, did the job fast and well.
Katie Johnson
3 years ago
Mark Wolfgram
2 years ago
W. Earle Smith
3 years ago
Highly recommended!
Guillermo Endriga
a year ago
Our A/C was old and died, so we called Action since their sticker was already on the Heater in the basement. Sales came out, gave us 2 quotes and mentioned tax breaks on the pricier more efficient unit we went it. So far all seemed normal.Day of, installers do not show within window. We call Action, our appt had been moved to PM. No notice given. Install occurred. They leave, our thermostat is not any getting power. AC outside just keeps spinning. Friday PM, we call, they offer Saturday. Technician calls back, no Saturday appt, they'll be here Monday. We turn off the breaker to quiet the newly installed AC unit, but now we have no running heat for the entire weekend. Monday comes, switch was left off on install, turned off all is well again.Few weeks later, we look for the tax credit info. We email Action back. Are now informed the Tax Credits are only available if AC and Furnace are installed simultaneously.We email back support with our disappointment. No response. Do not recommend this company for your HVAC needs based on our experience.
Efficient and professional work on short notice.
Joe Werwie III
5 years ago
Had and electrical and issue with my septic pump and everyone from the plumbers to the electricians were great at tracking down the problem. Couldn't be happier with the service I received.
Andrew Bajakian
4 years ago
Action did a great job as usual.
Always clean and professional.
Rhoda Blatterman
2 years ago
I had the best service from Paul and his partner. They did an excellent job and I would refer Action to anyone
Ronald Rathert
3 years ago
Marilyn Hanold
5 years ago
I like the honesty of this company and value their recommendations. I like having a go to company that I can call for various problems. I will continue to use them in the future! Thank you!
Amy S (ladipretender)
2 years ago
Great experience. The technician was polite and helpful. Would recommend them to anyone!
They were available! Replaced a kitchen sink as scheduled. They were very responsive when there was an issue with the new sink and promptly returned to fix the problem. Strongly recommend them.
Outstanding job by Ben cleaning plugged dryer ducts and replacing difficult ductwork that was the source of the blockage. Patient with questions, courteous, but most important clearly took pride in doing the job right and complete. Would definitely recommend, and use in the future.
Fatimah Arifin
a year ago
Mike has lots of experience under his belt! He got down to the problem quick and get us our heat back within 2 hours including getting us the part needed for repair. Thank you Mike for your professionalism and definitely will recommend Action Plumbing to friends and family!
dustin hochmuth
a year ago
Replaced an existing sink and faucet. Troy was the most friendly, helpful, and knowledgeable guy!
Renee Schultz
3 years ago
Carly Garfield
4 years ago
So grateful for Actions speedy response to my furnace needs. I would definitely recommend them to anyone in the Dane County area.
Chad came to help with my AC not cooling. It was an easy fix that I could have avoided by either knowing the correct maintenance or calling for a seasonal check by the pros. Chad explained all the maintenance items and what to look for if this happens again. He didn’t make me feel silly for the questions I asked and answered them kindly and throughly. Thank you Chad and the Action team.
We appreciated Action's prompt response.
Thank you for your hard work and great service. I highly recommend Action Plumbing.
Jim Grinstead
2 years ago
Awesome service! The repairman was quick, efficient, knowledgeable, and friendly. We had an outdoor faucet replaced, which required cutting into the drywall of a finished basement. They did a great job of minimizing the size of the hole, the mess, and did it quickly. They explained the repair and showed me the work. Great job!
James Bruckman
3 years ago
Problem fixed with expertise.
Double check Everything they charge you for!! If you don't do your homework they will try to increase the price of everything they install by 10X what it is worth, as well as charge an insane amount for Labor. Just a warning.
I called with a small electrical problem. The people working there and the electrician didn't make me feel like my small problem was a waste of time like other places I called. Very professional. Will definitely use them again. Thank you!
David Bajkiewicz
4 years ago
Service was quick, competent and affordable. Well done.
Rebecca L Ramirez
2 years ago
Your service person was prompt and courteous. A very polite man. Helpful in explaining my options.
From start with the secretary to finish with the service tech, everyone was professional and courteous and was courteous. Will definitely be my go to from now on.
Sue Schneider
5 years ago
I had Action last December to replace a part on my hot water heater. The same part was bad this December. The water softener was next to it and somehow got the water heater part wet, according to my Action man. $150 each December !
Edward Grennan
a year ago
Dobson Property Management LLC
10 months ago
Dan was very helpful to install the shower cartridge and did it for half the cost we anticipated. We had to make an appointment because the water to the condo needed to be shut off and Dan was right on time. Now we have hot water in the shower!! Yeah!!
Julie Henneman
7 years ago
I had a kitchen sink removed, a new one + faucet installed. I was quoted 2-3 hours for the work, assuming the sink was the right size (it was). The work took 5 hours- much more than I had budged timewise from work, and more than I planned on spending. There were a couple minor adjustments that needed to be made to during the installation, but nothing that amounted to more than an extra 45 mins work, so I am very disappointed it took so long.
Very thorough and friendly. Helpful and professional. Great job!
Melissa Reisinger
3 years ago
Edited to add: Action Plumbing reached out to us and heard us out and came to a plan that allowed them to do the work and although there were a few discoveries during the project, the plumber was very proactive in letting us know what was going on and the implications and how that changed the construction process. I was so grateful for their over-communication and their thinking outside of the box to get the job done and to get it done correctly. We will definitely use them again for future plumbing projects.My husband and I were so excited when we thought we found a good and reliable professional to help us with our bathroom remodel, and we agreed to the $/half hour rate over the phone, but then once the day was done, he charged almost twice as much. Now our entire budget for the job is gone and we only have half the work to show for it. Really disappointed. I guess if you’re wealthy and can afford them, the work was of a good quality though. No call backs from them either after asking questions.
Anne K Saloma
4 years ago
they came right on time when I had my furnace checked and all so I had the air conditioner checked. I did not have to wait all day for them to show
up and they took off there plastic boots before entering the house.and he was very polite and answered all of my questions. they have wonderful techs working there.
Action installed the new plumbing on a bathroom remodeling project that we completed recently. Their price was good, the workers were friendly, and it all seems to be working as expected. A week or two after the rough installation, we noticed a leak in the water softener connection near where they were working. Their initial attempt to resolve this issue was not satisfactory, but they worked with us until we agreed on a solution that I was satisfied with.
Alison Graham
3 years ago
Carl was very thorough and professional. He explained everything very clearly and in a way I could understand. I would highly recommend Action Plumbing to friends and neighbors due to the great experience I had today. Thank you to Carl!
wendy brighton
10 months ago
Put a new water shut off valve on softener - my realtor took my place but was reasonable in pricing and trust worthy. Was needed due to selling condo and questions on inspection report. They pipes were fine and did not need to be fixed . Thank you!!!! Wendy Brighton
Elissa Blaeser
2 months ago
Action is great. A few weeks ago I had them install a new water heater and they were prompt and professional. I remembered that when I needed my A/C fixed - I cut a wire to the condenser while weeding. Action had a guy out here, Mike, to fix it the next day. He fixed the issue and gave me some good pointers on how to maintain the system!
The staff at Action Plumbing is always professional, on time, and solves the issue. Highly recommend!
Jesse Douchette
3 years ago
Jennifer Mueller
3 years ago
Both Shawn and Doug were thorough and patient with all of my questions. Thank you! Great job...highly recommend!
Michael McCann
3 years ago
Sarah Monette
6 years ago
Called them on a Saturday about rapidly growing water damage (and least to the homeowners). Pete arrived later the day and fixed the problem in 1.5 h. Apparently, no extra charge for Saturday service, even though when I asked the receptionist about a Saturday upcharge, she didn't respond (reason for only 4 stars). Pete also helped us find a coupon for the work.
Sabra Michelle
4 years ago
They answered immediately and had us on file, although we had to update from the old owner of the home (we have never called before).They came within hours of our call on one of the coldest weeks in history. They called when they were 20 minutes out, as promised.The charge initially seemed a little steep for the work that was actually done, but the thorough inspection and adjustments that he made to make sure our furnace would keep us safe and warm for the rest of the year was money well spent.
Benjamin Darien
8 months ago
RascalandBueller Stechschulte
a year ago
Absolutely stellar service. Quick response from the office to confirm what I needed done and to schedule a time that worked for me. Service person called ahead to make sure i was home and let me know that they were 10 minutes away. Two guys so one tackled the smaller project of fixing my curio light and the other took down an old ceiling fan and installed the new one. They were done in about 2 hours. Packed the old light and all packaging from the new and took it with them to dispose of properly. Great price too. Will definitely hire again.Updated - furnace needed help at 6:30am on Monday morning. I called, they called me back when they opened at 7:30am and Noah was at my door at 8am. 30 minutes later, a part replacement and general clean up and he was on his way. STELLAR SERVICE...yet again!Another update - replaced a leaky kitchen faucet in under 30 minutes. Quick, courteous, and dog lovers as well. 😄
Kevin Schmotzer
4 years ago
Cailyn Schave Taschek
2 years ago
The service tech that came out from Action was very nice. However, we paid $200 for 15 minutes of his time to tell us he didn't know why we were having issues as well as him not being able to figure out why we had a large puddle of water in our utility room caused by a leak of some sort. Seeing how Action installed all of the utilities, it would be nice to know what is leaking and to have the leak stopped. It felt like a lot of money to have absolutely no answers to any of our issues.
We had Action come out for two maintenance issues, 1) a furnace inspection and 2) fix a leaking pipe to our washing machine that was dripping onto the ceiling of our lower level. We ended up deciding to install a humidifier with the furnace, which we really enjoy, but they quoted a single price for an Aprilaire model installed. Later did I realize there were several different models and was disappointed to not have received more information about what they were installing. My bad for not being more thorough but it would have been good to have been told our options. Also, the leaky pipe was not fixed on the first visit and later, after being out of town, realized the pipe was still leaking. We paid quite a bit for the initial fix so this was surprising and disappointing. To their credit, they responded to my online request for service, prioritized our situation, and fixed the leak at no charge.
Corey Edwards (nilz23)
3 years ago
Showed up on time, did good work (replacing a set of main shut off valves) in a reasonable amount of time and price was very reasonable.
We gathered estimates for our project beforehand and handsdown, Action beat the rest out of the water! Action didn't try to upsell us during the process, they listened and stayed on task with what WE wanted to do. We are super happy with the professionalism and results! We WILL call Action for all of our electrical, heating and plumbing needs again, soon Thank you!
Always friendly and very professional..
very trustworthy. Been having them a long time for service and will continue to call on them.. I rate them a 10
Called Action to for an issue with my furnace/thermostat recently. Was very impressed that they were open to take my call on a Saturday. Scheduled a non-emergency service call for Monday. Marcus, the technician that came out, was efficient, very knowledgeable, and professional. After checking my furnace, decided I needed the thermostat replaced. He was up front with costs, what options were available, and was more than willing to answer my questions and address my concerns. The whole job was done in a timely and cost effective manner. I would definitely recommend Action to anyone needing one of their services.
Angela Lenzendorf
4 years ago
Annalise Berlinger
5 years ago
We've used Action Plumbing, Heating, Air & Electrical twice now, for plumbing, and they've been consistent in their professionalism, timeliness, and reasonable billing. I'll continue to use them for plumbing needs.
Excellent response time & friendsly service. Definitely would call Action again - although I hope I don't have another reason to :) I thought the stinky smell was somebody's lawn chemical - until I saw my smoking ceiling fan! Action staff got right to the problem and now all is good!
We recently purchased a light fixture for our dining room and had contacted two other electricians and did not receive any return calls. Having Action do work for us in the past, we realized that Action does electrical work. We called them and they came and installed it the same day. Rodney and Austin installed it in a professional and timely manner. Now that we know that Action does electrical work, we would not hesitate to use them again.
Fixed my backed up kitchen sink, explained the problem and gave recommendations going forward.
Mindi Whiteis
4 years ago
Debrea Bowens
2 years ago
Action Plumbing, came out to install my new furnace and they were awesome, friendly, professional and answered all of my questions, I love my new furnace.
Neil Gindlesberger
3 years ago
Miller Roeder
3 years ago
He was courteous and very informative. He showed me what the problem was and how he fixed it.
Sharon Bradford
2 months ago
We called Action on a weekend to unclog our kitchen sink. The first time we got no response. The second time we called he said not till Monday we asked about fixing food and we got use your bathroom sink till Monday.
Tena Torgerson
5 years ago
I needed to replace a toilet in a small half-bath. Action Plumbing didn't give up on finding a new toilet that would fit the old space. This was above and beyond what has been my experience with other tradesman. Thank you to the fine folks at Action.
Had a blocked sewer pipe. They had it done in 45 minutes and were very professional. Gave us some good advice for future plans too for the basement.
I had a great experience. They were able to come out and fix my leak the same day I called and charged me a fair price. I would use them again
Richard Behling
7 years ago
There is a saying in Spanish to the effect that Cheap turns out to be expensive.Our toilet was clogged with paper towels, and I tried to fix the problem myself...with can't miss chemicals purchased from a hardware store. Well, that procedure failed, so my modest investment, unlike those towels, went down the drain.My wife called ACTION PLUMBING, and we got prompt and efficient service. At a very reasonable cost.Highly, HIGHLY recommend. Recommend calling AP, that is, not trying to flush paper towels down a toilet. [Listening to one's wife ain't such a very bad idea either.]
Jeffrey Charlson
6 years ago
TImely, good advice, followed by swift and economical service. Great people to deal with from reception all the way through the service tech.
Did great work very quickly.
Matthew Gillitzer-Brown
11 months ago
Kevin Zamastil
a year ago
Awesome service and the response time was great!!! Thank you!!!
Chris Wasylyk
7 years ago
Ethan Tabakin
3 years ago
I called late afternoon, and he told me I would be running onto overtime. We decided I could get along until morning, and they made me the first appt. That was very prompt. I received a call about 7:45 that they were on the way, and they were only here about 25 minutes. The man gave me some good pointers to prevent the same problems again.He was very decent and helpful, and certainly prompt enough. So I was pleased with the service. Of course all service calls are costly for the elderly people, and we do need the help at times.My ONLY complain was that he walked out with the snake rolled up in his hand, and left a few drips, including on the carpet. Wouldn't it be sensible to carry along a plastic bag, or something, to pull over that wet snake as you carry it out? No real damage done here, and I wiped up a little, but it seems like that would be nice, to cover it before you carry it out.Thank you for getting here as quickly as you did, though.
Got totally ripped off. Hired them to replace vent fans in a horse barn. They said they could do it. Made me right a check for $125 on first visit for taking a picture of the fan motor. Said they would be back as soon as the motors came in . That was May 5 it's now July 18. Every time I called no body had a clue as to what was going on. Cancelled order today.
Responded quickly and repaired efficiently
They were very professional and knowledgeable
Guys were great, very friendly and accommodating.
I have used Action for years to address hvac, plumbing, and electrical issues at properties I manage. I've called them many times and they are unfailingly honest, prompt and professional. I get candid recommendations from experienced techs who solve problems fast and affordably, and an office staff who are organized and friendly.
Jennifer Williams
11 months ago
Matthew Buren
2 years ago
Sean did an amazing job! Great service, called ahead of time and worked quickly giving us excellent work for our money and his time. The office took great care of responding quickly to our needs and getting our appointment quickly.Sean checked all 4 of our sinks and removed a dishwasher for us. Gave us peace of mind on our DIY work as well as gave us a few pointers in the future.Great experience, good price, great service and response time. If your in Sun Prairie definitely should give them a call as you are pricing contractors!
We had an electrical problem and they were able to fix the problem in a timely matter. Technician Rodney was friendly and professional. The bill was reasonable and I would recommend them to anyone.
Very friendly and welcoming company. Great attitudes and very professional. Will recommend to everyone!
My outdoor faucet was leaking beyond use and now it’s working correctly. Paul also checked the other two outdoor faucets. No problem.
Ben was very prompt, professional, and polite. He took the extra time to show me everything about my new humidifier and answer my questions. Action 4 lyfe!
This is my 2nd time using Action Plumbing. Each time have I've been very happy with the work. The servicemen were professional and friendly. Fair price and good service.
Everything was completed to my satisfaction. Very thorough and knowledgeable. Only problem was that without even looking at the water heater I was told that I needed a new one. He did install the new heating element that I wanted. I would use this company again.
We were very pleased with the bathroom remodeling job that Action completed for us. The workers were very pleasant and competent and completed the job in the time period they estimated.
Dennis Elliott
5 years ago
Nikolas Heyworth
2 years ago
Wow - action is great. They can get guys to your property unbelievably quickly, they came in under what they quoted which was already better than competitors. Highly recommend.
Teresa lowenberg
2 years ago
Cory Trepanier
4 years ago
Chris came over and did a fantastic job. He was able to quickly help me with my problem and was very efficient. Would definitely recommend!
janice robbins
5 years ago
They come when they are called and do the job right the first time!
William Wilcox
a year ago
We had two people do some faucet installs for us, Trey and Dusty. They did a great job and were also very helpful with advice for a whirlpool tub faucet handling.
Marjorie Kriel
a year ago
Both the electrician and the plumber kept me informed about the work they were performing. They are very good and care about the work they do. Highly recommend them for your project.
When I moved into my house several years ago, I asked my neighbor, Mrs. Gladys Cravitz (pseudonym) who she recommended. She suggested Action Plumbing and they are now my go to with plumbing needs. This week I called as soon as I had a plumbing problem, and Action Plumbing was able to immediately schedule a repairman who was courteous, knowledgeable, had the necessary parts and cleaned up after himself. He even wore booties to keep my floors tidy! The price was fair as well. I was reminded that Action Plumbing also does heating and electrical. You can't go wrong!
Noel Mahoney
8 months ago
The gentleman was on time, and got to work quickly on a clog that was past our insinkerator. Appreciated his knowledge using his tools efficiently and quick.
Steven Durlauf
6 years ago
As has been the case every time I have asked Action for help, service has been fantastic.
Action Plumbing is always quick to respond to calls. They gave a date and time to come and repair my sink and arrived within the time frame...actually a bit earlier! The gentleman was courteous, even putting on booties as it was snowing outside and didn't want to get my floor all wet. Prices are pretty reasonable, too...I would definitely recommend Action Plumbing! As we will soon be moving out of our house, I will be letting the new owners know of Action Plumbing, too!
Dessa Mueller
5 years ago
Great experience with everyone. Taylor was polite, professional and showed me some basic maintenance. Will recommend Action Plumbing.
Joe Kronforst
6 years ago
Kyle and Pete absolutely knew what they were doing. They were nice, professional, and efficient as can be. I was doing other things around the house and couldn't believe it when they said they were done. Took half the time I expected. Thanks so much.Although they were a bit late due to a big job earlier in the day, I still rated a 5 because of they got straight to the project and wasted no time. Plus the weekend prices were the same as weekday prices as long as it was not after hours. I'll be a repeat customer if I ever need anymore plumbing work done!
Eliseo Guevara
2 years ago
Victor Toniolo
a year ago
Action lived up to their name and came out within half an hour of my call (on a Saturday)They diagnosed the problem quickly and were able to schedule the repair quickly
Albert Givens
3 months ago
Greg the plumber and Sean the HVAC technician were fantastic and straight to the point when letting me know how my service went on my water heater, water softener, heating and cooling systems. All my systems are operating fine, my water softener is going to be replaced, new faucets were installed, filters were changed and my air conditioner were serviced with the highest expertise in mind. I am pleased with the highest quality of young men that the Action team sent to my home today. Sincerely, AG
Action Plumbing and Heating has been the go to Tech for all my household HVAC. I have had my AC and Furnace serviced by them since I have owned my home in 2011. In the heat and cold I have had to call and rely on the Knowledgeable service techs at this company. When it breaks call them for fast knowledgeable service. They deal with so many different types of HVAC the solutions is already been solved before they have arrived. So the installation is painless and if its tricky fix they pull out all the stops. Thank you Action -
I now they were here for along time his assistant was helpful too they installed a furnace took the old 1away fixes aprilaire system new thermostat many helpful things answered all my wife and me questions
Shelly McCarville
5 years ago
Anthony Taylor
3 years ago
Hey there! Thank you for asking! Troy was great and very personable. Easy to work with and he did a great job!
Very prompt, helpful and informative young men (Ben and Warren) who helped me by installing a new AC unit. THANK YOU!!!
I highly recommend Action for any and all plumbing and heating repairs and replacements. They are fairly priced and very responsive to all the things that happen as a home owner over time. I have had them install a sump pump, central air conditioning, a furnace, a water heater, a garbage disposal, a water softener, a toilet, and most recently, a new kitchen faucet. They are always there as they promise and do a great job!
Excellent service! Marcus was on time and thorough. He explained his troubleshooting and diagnosis. He's a true professional.
Kayla DePouw
9 months ago
We used Action to remove our old chimney-vented water heater and install a new, updated power-vented water heater. All of the guys they sent out were great. Matt and Patrick, who installed the water heater, were kind, knowledgeable, and thorough. A step in updating our home was made easier and a little less stressful with a great team.
Stephen Kopetskie
3 years ago
This is a first rate company from office staff to service providers.
Fast service, they showed up when they said they would, I got a first time customer discount , and most importantly they fixed my problem. 10/10, would Action Plumb again!
Plumbers are expensive but at least Action always gets it done right. I appreciate their reliability and availability.
Rhonda Lanford
2 years ago
Troy was great! Will definitely use action plumbing again and ask for Troy!
Carol Sanchez
2 years ago
Disposal install was done quickly and well. Also given lots of valuable advice and guidance on what future projects may look like for us.
Nancy Willauer
4 years ago
Quick response and repair at a reasonable price.
Daniel Milsted
4 years ago
I have transferred our service calls for repair, replacement and updating to Action Plumbing, Heating and Electrical Services about 18 months ago from services that took our needs for granted and got to us when they had time.This is not the policy of A P H A & E. The longest I’ve had to wait for a service person to show up is 3 hours. They got it right the first time and did not have to come back for adjustments or a re-do.Their Service people know what they are doing and I trust their knowledge if a complete replacement is required. Estimates are given on the spot.Always happy to recommend a great Service Service.( not a typo-0)Dan MilstedMILSTED PROPERTIES
Darlene Blankenship
4 years ago
Christine Cass
3 years ago
Great communication with the office staff. Both a plumber and electrician came out last week. Garrett was the electrician who installed 3 ceiling fans where there were no ceiling fans previously. I ordered the fans on-line and they came un-assembled. He had no problem figuring out how to assemble and install the fans. He made sure I was completely satisfied before he left.The plumber just had to cap off a gas stove that was no longer going to be used. When he turned the gas back on, he made sure the seal with tight and that my gas fireplace was still working properly.Could not be more pleased with the office staff and professionals who worked on my issues.Will definitely use them again.
I was VERY satisfied with their customer service, cleanliness, attention, response time and solution to fix the problem. I have a hard time giving it 5 stars since the repair part (a gas valve) was over $500. I understand that it's a regulated valve, but I can purchase a computer for that amount.
William Robbins
3 years ago
Service person Matt showed up timely, well prepared for his assignment, personable, clean cut, went efficiently right to work, finished his portion properly. Will call him back when time to reinstall the toilet, after all the other work is completed.
Jennifer Soule
3 years ago
Chris did a great job installing my new master bath toilet. He was very professional and worked hard to get the toilet installed and looking great in a timely manner. When he left, there wasn't a speck of anything in the bathroom that needed to be cleaned up. Thanks, Chris and Action for another great job!Trey did a wonderful job installing my bathroom faucet and was very professional and engaging. It wasn't a rocket science job for someone as competent as Trey, but he treated it as important, which it was, to me. I would recommend Action and Trey. I used Action based on another recommendation, and found out later that Trey had done their work, too.
Kyle Schiedermayer
2 years ago
Mike Van Natta
2 months ago
Cassidy Miller
2 years ago
My husband and I are in the midst of a kitchen remodel. We thought we were confident in uninstalling our sink before our counter tops arrived this morning. Well, turns out it’s a lot harder than you think and we ended up with a really bad leak and had to shut our homes water off! I called Action and they were incredibly responsive to our need. I called at 7 am and they had someone out to help that very morning. The job was done very well & the cost was fair for the work needed. Today our countertops were installed and I’m so glad we were able to fix this plumbing issue so quickly and it didn’t change our timeline! Will absolutely use again when we tackle our bathroom!
Totally awesome service! Efficient, on time and he even gave a 30 percent off coupon so I saved money. And he wasn’t a jerk to me like some repairmen are, I recommend this company to female customers.
Catherine Grothe
3 weeks ago
When I found myself without a/c late at night I appreciated that I could schedule an appointment online right away outside of normal business hours and then their appointment confirmation the next morning. My repairman, Mike, was also prompt, polite, and professional, and was able to get my a/c running again in under an hour and a half with a replacement part from his van.
L.A. Alexander
6 years ago
Karl arrived as scheduled to complete my annual furnace maintenance / check and noticed that the carbon monoxide levels were high. He remedied the situation and explained how and why he did so. I also asked him to check my AprilAire unit and he replaced a panel. I appreciate his thoroughness and that he took the time to explain the details. Karl has worked on my A/C and furnace in the past. We discussed comments of other customers about having Action stickers on their HVAC units; personally, I am glad to have a record of the maintenance that I have had done and appreciate it as a way to track my attention to my condo's maintenance. Look forward to my A/C maintenance next spring.
Not real happy with the service I received.I called to have a new toilet installed, they showed up the next day. After installing the toilet it didn’t work properly. He had to take it completely apart and redo everything.It cost more to install the toilet then it cost for the toilet.We called again because the furnace wasn’t working properly. The technician said it was a sensor that controlled how hot it got.The technician was able to get the furnace working but said he had to order the sensor.He said he would call the next day. After not hearing from them for a few days we called them. Apparently they were calling our old phone number, (we haven’t used the old number for at least ten years and we had told them the new number). Also our number was on the service order.A few days later they showed up and installed the sensor. That evening the furnace stopped working again. We called and a technician showed up an hour later.He told us the sensor wasn’t installed properly and the first technician should have known better. Well after all this he had to bypass something and he got it working. He said we should keep an eye on it and let him know if it got too hot. (We got the feeling that he wasn’t sure if he did the repair work right.It did work properly but we were very concerned about the furnace overheating.We also had asked both technicians to have someone call about replacing a copper water pipe in the basement. No one ever called to ask about the furnace or about the pipe replacement.Not really happy with the service we received and we’ll be using another company in the future.Update; I was surprised to receive a call this morning from action. They really wanted to make things right. They are sending a technician out to review the work that was done to the furnace.Update; They came out and looked the furnace over, didn’t really do much. Explained that I’d have to wait till I start using the furnace this fall to see if it’s working properly.
Terry Kennedy
5 years ago
they did the work requested no problems to require a call back
Efficient, timely, and helpful! Recommend Sean -5stars!
4x time I have used Action for a project. They are always my first choice for service and repairs. The guys are great no project appears to be to small or to big.
Marilyn Woudenberg
2 years ago
Milsted Properties
6 years ago
I called late last Friday morning. By noon a plumber was on sein and fixed the shower control problem plus there was another problem of water leaking upstains that he heard from the apartment below; fixed that problem and was gone by 2:00PM . NOW that is the ACITION THAT I APPRECIATE FROM ACTION PLUMBING.
Anthony Curcio
6 years ago
Thank you so much for your excellent service, and for being there for me
with an urgent need for electrical repair service! I will always recommend
your company to others! The electrical repairman was very courteous, and answered all my questions, and did excellent work--thanks, again!!
Martie Schultz
3 years ago
Truly Action is on the job very quickly! Friendly staff and knowledgeable
Steven Collins
3 years ago
Andy and Kelsey Eyers
6 years ago
The guy knew his stuff. We liked that they didn't charge more for a Saturday appointment. The bad thing was he billed us for the time it took him to fill out the paperwork. That just so happened to bump us into the next level of time, costing us an extra $30 bucks. He even billed us up to 3:48, yet he left our house at 3:41. He said that is normal because he adds an extra 10 minutes to every job to cover. To me, that is bad business.Update: This morning (3/2/17), I got a call from Andy. He explained to me that adding 10 minutes to a job is not the normal business for them. They allow the time for clean up and maybe 2 or 3 minutes for writing up the paperwork. Andy was very helpful and offered great customer service. He refunded me the difference, making it a standard service call time. I was very happy that he offered that, even without me asking. I will certainly be calling Action again for future needs!
We’ve used Action Plumbing before and had great service but not this time. They cancelled first appointment. Went to wrong address on rescheduled appointment. Then sent 2 plumbers and charged $178 for a toilet flapper replacement. Toilet seems repaired, and plumbers themselves were very nice.
Diagnosed the issue, coming back to fix the problem.
The service tech arrived on time and went to work quickly and obviously new his profession well. He diagnosed the problem quickly and had the part he needed on the truck. Very satisfied with the work.
Denise Torgeson
a year ago
We were not able to set up new smart thermostat and the man working with Eric was able to figure out the problem.
The actual work was excellent. I was caught off guard with the over 200 dollar an hour labor rate. If, I would have known the rate.I would have shopped Around
Alexandra Zulauf
3 years ago
We had a great experience! They were responsive and could get out to our house quickly. The person who came to our house was professional and communicative and I was confident he knew his stuff. We will definitely use them again if the need arises.
We have had Action Plumbing at our house several times and each time we were very satisfied with their work. The first time it was when our very old furnace finally went out. Troy helped us decide which model was best for us. He even came out to adjust the settings at no cost. The second time was to have our ducts clean. Very friendly workers even with our barking dog. They were in and out in a relatively short time, but were thorough. Third time was to replace our AC. Prices are reasonable and fair. I'd highly recommend Action Plumbing, Heating, Air & Electrical.
Chris installed a new water heater for us. He was very professional and highly skilled. The install was completed in a timely manner and looked great! I felt like the final price was very fair and the quality of work exceptional. Action Plumbing is definitely the place I will call in the future when a need arises!
Shirely Mabis
5 years ago
There was only one person here so it took a long time. It was quite the job for one person to carry the new hot water heater down stairs and the old one up stairs. The gentlemen that did the work was very friendly and courteous. When we get hot water from the kitchen faucet the color looks real milky. Before it never looked that way.
Everyone here is direct, efficient, and friendly. I couldn’t recommend a service more!
Carly Ziegler
3 years ago
Friendly, knowledgeable, timely, and kind.
Showed up on time and completed the work promptly and correctly. Nice work.
Blaine Wuensch
3 years ago
Lezlie Chicker
3 years ago
Highly recommend Acton - the service techs are great at what they do and stand behind their service and products
Carl was a pleasure to work with and can't say enough about the service from Action !!!!! Thanks Guys!!!
Deborah Sachtjen
3 months ago
Excellent service and very friendly. Matt and assistant did a wonderful job. Very friendly and knowledgeable
Flora Solverson
3 years ago
Called them with a time sensitive plumbing repair and they were literally here within an hour! Quick service, very reasonable price and professional staff! This was a way better experience than I expected, thank you!
Don Jorgensen
2 years ago
I was very pleased with the service I received from Action Plumbing and Heating. The service tech was on time and did a very good job to get our furnace functional again. Thank you. I will definitely call this company again for any future plumbingand heating problems.
Action helped us in a pinch with an emergency pipe rupture beneath our mobile home. Other plumbers told us no but Action didn’t blink. Taylor came out at 3 am and patched us up until heir supply house was open then promptly came and made the repair. Highly recommend.
Courtney Vanorio
a year ago
Elizabeth Solomon
a year ago
Brian Vanderbloemen
3 years ago
Great service, efficient, did a great job explaining the solution to the leak. Highly recommended!
Valerie Wolff
2 years ago
Trey repaired our faucet that was clogged and made sure all the connections under our sink were tight so there was no leaking. He was very knowledgeable and great help. Highly recommend Action- good tech and reasonable rates. Awesome experience!
Ellen Skatrud
3 years ago
I had a list of small plumbing issues to be fixed and questions about some planned work to be done related to a larger home project (changing the location of the gas line in the garage). The plumbing items on my list were fixed, and my questions for the future project were discussed in a helpful manner. I was very satisfied.
Jennifer Justice
a year ago
Action has performed multiple repairs for us over 10 years, at two different homes. They've always been on time, professional, and efficient.We feel we're being charged a fair price for the work they do, and we appreciate that they take the time to explain what likely caused the problem and go through anything we can do ourselves to prevent future issues.
Action came to service my furnace. I also signed up for a package and they said they will call me in the spring to do my air conditioner too. This is something that's easy to forget and neglect. Very happy with your service.
Very happy with the service! Dave did a great job diagnosing the leak and repairing it. He represented the company with efficiency, excellent customer service and a vested interest in getting the job done. A man of “action”. Good job Dave!
Sheila Zweifel
2 months ago
Gary and his apprentice Trevor were excellent. They both explained and answered all of our many questions. They were very kind and professional. We would strongly recommend and use Action electrical agin!
This was my first time using Action Plumbing, Heating, Air Conditioning and Electric and I was very happy with the service! We needed a plumber to investigate a possible water leak. Sean was on time, talked us through with what he found and came up with a solution to help us. I will definitely be using them for any future plumbing needs!
Pointe Association
5 years ago
Debbie Tahany
4 years ago
Got quick appointment for water leak under sink; Explained problem and how to prevent in future; Also did extra job because had time and saved me another charge; Got their advice on work I need done in future also. Not cheap, but QUALITY!!
Fast and quality service. Upfront on costs and time. Much appreciated!
Prompt and friendly service.
Commercial is silly..guy calls for furnace service than tells service guy I didn’t know you worked on furnaces too. Then why did you call them for service on your furnace?
I had my garbage disposal replaced. I never noticed until the repair person stood up, he wasn’t wearing a mask. I said something to him about that and he replied “does that bother you?”. REALLY…. No mask, no booties and no gloves. I called the company and his manager was going to speak with him.
Karla Zentmire
2 years ago
We are new homeowners and just experienced our first major plumbing issue in the form of a backed up floor drain. I called in just before noon and talked to Charlene, who was both helpful and friendly. Matt arrived 1.5 hours later and was extremely knowledgeable, quickly located and rectified the problem, and gave a number of tips to avoid this happening in the future. Outstanding service from start to finish and reasonably priced to boot. Highly recommended!
Steve Parrott
a month ago
darlene stich
8 years ago
When I called I spoke with Andy, he was very knowledgeable, and answered all of my questions, the price was very fair, and they were able to come out the next day, the two guys that installed my air conditioner, and furnace were very pleasent, and courteous.
Once here, the problem with our furnace was diagnosed quickly and repaired on the spot by very considerate, friendly and competent repairmen.
Drew Baumhauer III
4 years ago
In my experience, Action is responsive, competitively priced and has good people in the field doing the work.
Heidi Elliott
7 years ago
Jason Bleedorn
3 years ago
Very responsive, friendly, helpful. Diagnosed my furnace problem, replaced all within 48hrs of my phone call.
I called them to fix a furnace that wasn't staying on. They came in and changed the ignitor which they thought that's what was wrong. After a couple of hours an over $200 bill, the furnace had the same symptoms from when I called them. I should've known better when they sent a younger crew to fix it.I called them and got a voicemail. I asked if they could call me right away as the furnace was not heating, but I never hear anything from them. At this point I had already done a research and ordered a heating element which I got within couple of days. I replaced it and the problem was solved.I just think that I can't trust them anymore. I only called them because they had worked on this furnace before per the previews owner.When they were here, they tried to tell me that I may need a new furnace soon and that I needed to start saving money for one.I just got a bad vibe when they were working, and I should have followed my first instincts.If I ever have another furnace issue I'll be sure to call somebody else or just go online and do some research before calling someone.
Donna Peterson
a year ago
Fred Basement
4 years ago
Ree Schilling
2 months ago
Matthew was a great help! Super knowledgeable and knew exactly what was wrong with our (very) old unit.
Justin Scholz
5 years ago
Action is there when you need them. They do good work. They are responsive. They have done a lot of work for me and they do a very good job. Doug really knows his stuff.
Service Agent was knowledgeable, personable and prompt. I would recommend.
Excellent work, responsive and they tell you straight what's wrong, what the options are, and what the prices for the options are. Had them do our new furnace and air conditioning as well as the water heater, and will use them for whatever else happens in the future!
My water heater exploded in the middle of the night! I called Action right when they opened, and they had a team, and a new water heater at my house 45 minutes after! Highly impressed with this company. I strongly recommend and WILL use in the future!! THANKS SO MUCH!
Teri T
Katherine V Ahern
4 years ago
Great service always!
Super nice crew. Timely. Very honest. And explained everything that was going on. Appreciated every aspect of their services.
I had a leak in my water softener. Technician came out on time, identified the source of the problem and discussed seed with me a couple of options. I was very satisfied.
Lisa Gutheridge
2 years ago
We had our one toilet overflow and flood our bedroom. I called Action and hot an immediate response. They were at my home within 45 minutes to 1 hr. of me calling. Got right to work trying to figure out the problem, and once they knew what it was figured out a solution. They did have to come back the next day to finish, but so far I am happy with the work that was done and I hope to count on Action if need be in the future.
John Lee Thompson
2 years ago
I know that timing is a challenge given that you cannot assess a job until you actually get to see what is involved. Action did call to tell me when the plumber was en route. The work was done well and we have a new hot water heater. It was expensive but worth it. I do wish we could have gotten an itemized bill at the time of the service. Advice to customers is to try and schedule your appointment early in the day as possible.
Had a kitchen sink back up where I couldn't drain it. Tried liquid drainer, plunging, and snaking to no avail. After three days I threw in the white towel and called Action Plumbing, Heating, Air & Electrical. The next day, they dispatched Troy at a time flexible for me. Within an hour, he had the problem resolved. I was impressed how insightful, professional, technical, and friendly the plumber was. Next time I have an issue with my home, I know who I'm going to call.
I attempted to get a quote from this company and after about 2 months I called back to have a guy on the phone, Andy, be rude and tell me they aren't cheap. I tried to explain that the quote they were providing was significantly higher then all other quotes I got. I was told the guy who wrote up the quote may have taken, too good of notes., and he was no longer with Action and maybe why I didn't get my quote.Why is it always tough for a company to take responsibility and not deflect to the client or in my case someone who will never work with this company.BE AWARE!!! Their quote was much higher then the other companies in town.
Abby Monteith
3 years ago
Had water backed up in our basement over the 4th, called Action the day after the 4th and they had the problem fixed the next morning. Super fast service! Thank you so much!!Two years later, we called them for the same reason, Matt did an excellent job problem solving and getting to the root of the issue. Very thankful for this company!
Carl figured out the problem quickly and did a great job.
shane brozowski
2 years ago
Great employees and apprentices. Came in worked hard and solved all issues even if they didn’t know the answer they found it for me.
Jeremy O'Brien
5 years ago
I believe Matt was the name of the technician that came to our house. He was thorough, although he couldn't find a leak. His hypothesis was that moisture was condensing onto the cold water line from heat from our gas fireplace. I've since observed the water dripping and it is in fact coming from a leak, through the subfloor above, originating from the master bathroom shower valve.
Tom and Sheri Hanley
4 years ago
Easy to schedule, on time, excellent install staff, explained everything very well, friendly and professional. That’s why I always call Action Plumbing.
Michael Harrison
9 months ago
Always great work and fast.
If you’re lucky to get Mike come do your service. You will be very satisfied!😃
Mikaela Hagen
5 years ago
Had a big leak in my basement; I called and they were here in less than 30 mins when all other plumbing places told me to schedule for the next day. Efficiently found and fixed my leaks and installed new parts. I will definitely be using this company again for any of my future plumbing needs. Absolutely great! Jason and Greg did a great job!
Mary Jo deMeza
2 months ago
Chris was on time and communicated well both before and during appointment. He was knowledgeable and listened well and patiently responded to my many questions. He was cautious and careful in his work. I like that he wore a uniform to clearly identify himself.
Chad was on time, professional, and answered all of my questions.
Saresa Ryckman
3 years ago
Always so courteous and knowledgeable. I appreciate the comfort knowing we got quality service.
I sent an email request through the website regarding a clogged tub drain. I had a call within 5 minutes of hitting send. They were able to get to my house in the same afternoon and fix the problem in under 15 minutes. I was incredibly happy with the quick service!
Kaylee Markgraf
3 years ago
Very kind, personal plumber, great working with him. Thank you!
Robert Schroedee
a year ago
They got here quickly and promptly diagnosed the problem. They were friendly and helpful.
Troy Cunningham
4 years ago
I've hired Action for two small projects now and they've been great. Show up when they say they will, take care of the issue, and the prices seem very reasonable.
Marilyn Rhodes
5 years ago
Bethany “Bett” Benisch
2 years ago
This company may be a bit more on the pricey side ($75/hr per plumber) but they put in very good quality work, are reliable, and have an on-call service that actually picks up the phone! I went with them for a clog in the drains under my home and they did complete the job well 🥳where other plumbers would not return my call or ditched me all together.😡 We will be using action plumbing for all those pesty plumbing issues!
The workers sent to my home were professional and knowledgeable. Thoroughly pleased!
Action did a great job giving our furnace its annual inspection. Personable and professional, they answered all my questions. Will definitely hire them again.
Mitch L'Herault
2 years ago
always our first and only call.#1 in our book.
I was extremely impressed with their service both speed and quality work. The gentleman who came over deserves a raise.
Ashley McGrail
3 years ago
Gary worked on putting recessed lighting in our basement and we are so happy! We’ve had a lot of negative experiences working with contractors, and this is by far the most positive we’ve had!-they came the same day to give us an estimate for our project, and were able to start a week or two later. I was impressed and excited by how quick the turnaround was! They were quick and cleaned up afterwards.-we had a small issue of the lights flickering when they were dimmed, so we called and they came the same day to fix it.-price was totally fair and even lower than most people we called.-as a bonus, Gary was friendly and patient with our puppy and 2 toddlers that wanted to constantly be in the action 😂I will happily be using Action again!
Laura Sorensen
a year ago
Suzanne Restaino
3 years ago
Was on time and did a really great job! Thank you.
Betty & Jeff Redepenning
3 years ago
Jenifer Remsik
4 years ago
Didn't really do anything to fix the issue. Was informative about what they were doing. However I spent $145 for 35 minutes of having the furnace looked at and being told to next time press a red button and it should help get the furnace running again. Well several hours later, my house is back down to 57° when the person came to look it thankfully got back up to 71°. I was told it could be a high limit but other than that, nothing was really done... Yea internal temp of 57 is better than early morning where my house was at 47° but its too cold outside to have the inside be cold too
Paul replaced the hot and cold hoses to the washer. He was pleasant, timely and quick - thanks , Paul!
Logan Brodsky
2 years ago
Dennis Darwin
6 years ago
I'm quite satisfied with the service that was performed. The service was done promptly in the designated time frame, the personnel were friendly and helpful and cleanup was good. It was a bit noisy with 4 servicemen here, but I guess that's to be expected. I will use your services in the future.
Lissa McLaughlin
a year ago
All three Action employees were courteous, thorough, patient, and professional. This was a huge project for me, unanticipated, but they worked efficiently and oriented me fully to my new systems. Extremely pleased by the results.
Otto Khamphouy
2 years ago
Did solid work at a fair price. The got us in the schedule very quickly.
sidney waldorf
2 years ago
repairs were done well, but $200.00 for i hour & 5 minutes work was way out of line. will probably never use them again standard rate for residential electrical work is $105.00 perhour
Rita Black-Radloff
a year ago
I called Action plumbing to request a repair for my garden pipe leaking . The service man told me that he will be at my house about 9:45 am. I stayed outside for a cigarette and waited for him. He came with me to my basement and I showed him where the leaking. He told me the cost count on the part and labour $158 per hour if I agree. He started the time by clicking . I agreed.I looked my phone that he started at 9:55 am and he went out to look for the part. After installing the new part, he founded out he installed the defective part and went out again to get the another part to redo the job but he forgot to adjust the knob from the outside of my backyard.After alll he made the invoice total of $63 part and $ 201 of cost for labour. He counted the time at 9:45 am when he was not in my house yet. How did he know that I would agree with the cost of the repair?The time He wrote in the invoice was including the time he installed the bad part, looking for the new part, tools, and adjustments the knob that he should done right from the second time to redo. The total was 1h 45 min. The total cost was $264 for half hour job.I did not agree with his invoice, then he called Kyle the manager. Kyle talked to me but he said he wouldn’t hear clearly to cut off my conversation. They dropped the invoice to $191.The fair price should be range from $150 to $170 max.Andy,The manager of customer service called me the next day because my review. He apologized for the overcharge of the invoice and credit back to me $41 and The cost of for the service is $150. That is fair and makes me happy.Thanks for Customer Service of Action Plumbing.
Great service. Experienced. Fast to come, fast to do the job and well prepared for the job. Service tech was a pleasure to watch and talk to.Would highly recommend.Reasonable rates as well.Paul
the team was friendly, helpful, and was here within the time frame.
Jason Borgardt
2 years ago
Trey exceeded my expectations. Very knowledgeable, quick repair and very efficient with his time. Wore booties and protected the area he was working around.
These people never fail! Every time there's an issue they responded quickly and solved my issue without complaints or complications. I highly recommend their HVAC team.
Rachael Barrett
a year ago
These folks are horrible. The person sent out did not know what they were doing. Left a mess for us to clean up and the problem was not solved. There are much more professional people out there doing things correctly than this group. DO NOT USE THEM.
Lydia Flack
10 months ago
Sink installation
Dishwasher installation
Teresa Doyle-Meidinger
3 years ago
We experienced a leak in the water line of our refrigerator on Christmas Day. I called, talked to a receptionist and decided to wait until the next day to get help. Someone from Action Plumbing called at 7:05 am on December 26 and a technician was at our home by 8:15 am. Chris assessed the situation, created and implemented a plan to fix our problem. I appreciate how he clearly explained the problem, presented our options, and fixed the leak. His expertise was an excellent value. As a result, I highly recommend Action Plumbing.
Matt and Jacob (the apprentice) gave me a courtesy called before they came. Matt promptly replaced our leaking garbage disposal. They were very efficient and asked if I needed anything else done. I asked if they could look at my leaking toilet and Matt repaired it quickly. They were very kind, and personable and explained everything they were doing. The payment process went extremely well.I would recommend this company and especially Matt to my friends and neighbors. It’s so comforting to know Action is a very good company to call!
Very positive. Contacted Action via their web site around 6:30 AM. They called back a little after 7:00 AM and had someone here to replace the water heater in the afternoon. Great service.
timothy sharpe
4 years ago
Fast diagnostic and was able to repair the issue within 30 min.
We did wish they called ahead to let us know they were going to miss the window of time we had scheduled. We called in and they had to contact our guy. Our service person, Sean, did make it and gave us fantastic service and was very knowledgeable. Pointed out various things to us and wasn't pushy about any repairs that were not important. Overall would have them come back out.
Extremely fast response: I left a message on Sunday, got a call back on Monday, and had someone out Tuesday! Ryan was on time, professional, and efficient. He cleaned our air ducts and dryer vent in under the quoted time estimate and did a great job. Looking forward to breathing cleaner air this spring!
My service was actually cleaning up and preparing my valves for a new washing machine. When I called late on Tuesday a service took my information and asked me if I wanted an emergency service. I declined and they were still able to get me on their schedule in the morning two days later. Paul was very personable and efficient.
I think the 2 light switches @ $10.00 & labor @ $98.00 is too high. There was no problem to attach them.
Our main sewer connection from the house to the septic system became clogged. Action was able to respond within 24 hours. Matt came and helped troubleshoot the issue with his helper. They determined there were roots from my tree blocking the drain flow on the pipe. They were able to clear it out and I was back in business. Matt was great at offering advice on how to manage the situation in the future to avoid a similar experience. His knowledge and experience were very evident during the whole experience. This was the third time we've used Action at our house for various fixes (Trey had come previously, he is great too) and they will remain the only place I'll call when I have issues at my house. They are top notch techs with reasonable rates. Highly recommended! Thank you Action!!
Ashley Jackson
3 years ago
We had a furnace tune-up completed by technician Chris. He did a great job, was courteous, and efficient. Thanks!!
Stephen Nelson
2 years ago
Jeff Fletcher
10 months ago
Jennifer Gartside
a year ago
Professional and pleasant - the best combo in a business. The reasonable bill helped, too!
Jennifer Kandis
2 years ago
Our HVAC specialist was very polite and helpful. Took time to explain and show me what he was talking about.
Very quick response and follow through to set up the appointment. Two light/ceiling fan switches were changed very quickly. The technician even provided an estimate for a new furnace.
Jamey Cooper
4 months ago
They charged me $350 for 1.5 hrs of work today and drove back and forth to their company for 37 minutes of it. $45 Amazon part was $155. And they wouldn't let me have the old part until they walked out or to their van and back in.
Great all around service. I ask a lot of questions and they were very responsive from the start of shopping around to the install and a follow up service call. Shout out to the service man that came yesterday. Had new AC and furnace installed a week ago after two weeks of being without and thought it still felt a little sticky. He agreed. The tech advised me how to set my vents for the various seasons and he identified that our air intake from outside never had a damper on it. Our house is 24 years old and the intake was code but a damper was never required. So we've been pulling in the hot and humid during the warm months and the cold and wet from the cold months; our AC and furnace were working overtime. He didn't have a damper to install but advised me as what I needed to get and boom, why husband got it and installed it in 20 mins. Thank you so much.
Needed help with leaking humidifier. The guys who came out were really helpful and professional. They showed me what they were doing and explained everything. I felt really comfortable with them performing the work and had a lot of confidence in the fix itself.
Eric I Farness
a year ago
Mike Charlton
4 years ago
Marthie Foster
9 months ago
Friendly repair men. Work quickly.
Eric Borcherding
2 years ago
My wall heating and cooling unit was not cooling. I disassembled it myself prior to Actions arrival (to save time and money) Action guy literally did nothing other than look at it and about 20 min in he calls LG (I provided to him). After being on hold for 10 min, which just happened to make my visit over 30 min, so guy could charge a full hour; he hangs up (LG didn’t even answer) and says there is nothing he can do, but install a new unit. So I pay up $135 for his “efforts” and he will be in touch. Two days later (middle of summer, with a dog, I have to call them because nobody called me. The guy had no idea what I was talking about and offered to ‘call me back’. Well over another 24 hours, no call back, so again I have to call. The “boss” again has no clue who I am and insists to sell me a cooling Only unit. WTH do they expect me to do for a WI winter?! In the end they basically robbed me of $135, lost a future customer (hopefully more now and word of mouth) and get this brutally honest review for the public to read. Go elsewhere!
Lyle McFarland
a year ago
Dave was an excellent representative of the company. He was very professional and respectful. He was knowledgeable and did his job with pride.
Fantastic service! On time, friendly, and thorough.
Karinna Klute
9 months ago
Chris did a wonderful job! We had a clogged toilet at the WORST possible time. I called them and Chris came right out and fixed the problem. Great service and reasonable pricing. Would absolutely call them again!
Right on time, first of all. Great. Thank you for finding the problem - a rag - and leaving no mess behind.
Overall very positive experience. Fourth or fifth time I have had to use Action Plumbing and have been impressed each time. On time friendly and professional.
Ananda Sathasivam
4 years ago
Meredith Dill
2 years ago
Quickly responded to emailed inquiry. I liked that the technician called about 30 minutes before arriving. Supply costs were discussed before repairs began. Thank you Trey!
This was my first experience with Action Plumbing, Heating, Air Conditioning and Electric.The technician called me moments before arriving and explained the necessary work they would be doing in advance and throughout the process if anything unexpected came up while removing a failed tankless water heater (not from them) and installing a new tankless water heater.The technician walked me through operating the unit when the work was completed. I was so pleased with the work being done that I offered and was honored to buy them lunch.Their work was cleaned up afterwards so well, I couldn’t notice they were there. The professionalism and courtesy was top notch.Such a fantastic experience I can see utilizing their plumbing services again as well as contacting them first for other Action services offered (electrical and HVAC).
We got a verbal quote when booking then when they came out that cost doubled. They charge by the hour and the work that should take two hours at best took six. Also the first time they came round measurements took four hours. Pathetic and in struggling time cleared out our entire budget also never got back to me when I tried to reach them.
Deb McClellan
3 years ago
Lou Ann Wewetzer
7 years ago
Our air conditioner when on the fritz this past Wednesday morning. We called, they were at the house within two hours, diagnosed the problem and had three quotes to us. Sean explained everything very clearly and why the unit needed to be replaced. They came out the next day and replaced the unit. VERY professional and did a great job. We would highly recommend them.
Respond quickly, arrive on time, very friendly and helpful staff.
Miri McDonald
10 months ago
I was impressed that I got a same day appointment and the person on the phone was very friendly. The plumber who came to fix my disposal called me when he was 30 mins away and was very knowledgeable and friendly, too. He fixed my disposal and answered all my questions. He even took a quick look at another issue I was having with a toilet while he was here.
James Schmidt
5 years ago
I was very satisfied with the work that was done. I wish the installer had done more to check the faucet after it was installed, especially my connection to our portable dishwasher. I ended up having to go on my own to get a new adapter. It wasn't the installer's fault, but i thougjt he could have done more to check his work. All in all though, i was very happy with the work he did.
Courteous, professional and efficient. I will call again when needed!
Matt the Action plumber was fabulous! He unclogged my drain and then identified other plumbing issues and gave solutions for them. I would HIGHLY recommend Matt to anyone who needs a REALLY GREAT Plumber!
Matt and another employee were very knowledgeable and efficient. They talked me through my system to help me better understand how it works.
Submitted online request in the evening and asked for next day service. I was called promptly in the morning set up an appointment. Plumber arrived after lunch and diagnosed the problem quickly. He fixed the stopped up sink and asked if I wanted him to adjust the pipe in the basement in order to avoid a recurrence of the problem. He showed me where the pipe was pitched incorrectly and clearly explained the remedy. I was pleased with his efficiency and with the cost as well. It's a relief to know that this will be a long- term solution.
Hillary Spruill
a year ago
Lynn Dieffenbach
a year ago
Melissa Tim Olander
4 years ago
Very professional and honest technicians. The work was done quickly and for an honest price. Very happy with Action, as always.
Bryan Jadrich
4 years ago
I've used Action Plumbing two times. Once to fix an old valve, and another during a bathtub install. Both times they were quick, professional, and did a great job.Update: I've had to use them a third time to replace an old pipe and a washtub sink. They were prompt, professional, and they cleaned up after themselves really well.
Action always does a great job. They keep you informed, are quick, clean and attentive.
Robert Taylor
6 years ago
Pleasant experience, the plumber was helpful and very competent.
Matt came in as scheduled and asked for my opinion on everything. Very considerate, professional and thorough. Most impressive was how timely Matt was. Impressive all the way around.
Excellent sales person and great installation technicians. Felt valued and would definitely recommend them. HVAC replacement isn’t cheap and these guys were great.
The plumber seemed knowledgeable, efficient and fair in terms of what he charged me for.
Jeffrey Frye
9 months ago
The team at Action showed up on time the next day after calling, talked me through the repairs on our water heater that we needed before and after completing them, and were done within 2 hours. Very friendly and respectful too! The price for the work was less than I expected. Overall a fantastic experience, highly recommend them!
Trusted...always vigilant, however.
Andrew Dingwall
a year ago
They were very professional and explained what the problem was and how they would fix it. Anytime we’ve had an issue they’ve always been our go-to company.
outstanding work....professional...very friendly as well.
Mike is an amazing guy great work .. also your receptionist has a really fun and great personality and great customer service
We had a project completed involving installation of a boiler to heat a radiant system, radiators on 2nd floor and supply potable water. Also ran a gas line to the garage. They promptly began project, stuck with it daily till finished, good result. Also were recently able to schedule for a frozen pipe problem when other plumbers didn't even return calls, very grateful for that (I ended up resolving the problem).
Constance McConnell
4 years ago
Even though my backup occurred at the most inconvenient possible moment, Action rolled in and fixed it.The employee dispatched to my residence was knowledgeable, respectful, quick, kind and exceptionally skilled at auguring tree roots out of my lateral via the outside cutout during the dark of an unpleasantly frigid winter night, that sewage would no longer backup into my drains.
Johnna Georgia
7 years ago
The plumber was very knowledgeable and polite and he got the job done. However, I made an appointment saying I was free anytime after 1 and they put me at the bottom of the list. I had to call twice to find out when someone was coming and he didn't show up till 6:30 that evening.
james ottelien
4 years ago
They always provide great service! I feel that their prices are competitive. The techs have also been friendly on every visit!
AYDIKO GEMBERO
6 months ago
Action is fast, professional and punctual at the service. In the mean time reasonable price.
Installed water heater on 7/31/20 (date in picture). They came to inspect today charge $125 to tell me it has faulty gas valve that the manufacturer knows about now. Will not replace for free because they say it is not under warranty and never called me back to explain why that can't figure something out for me. My wife and I had just got back from the hospital with a newborn and I explained I need hot water for my family.The plumber was friendly that stopped but the management did not follow through. Would not use again simply because they don't stand behind their products, warranties, and just didn't do the right thing.
The service tech Sean arrived within the quoted service window. He called 20 min prior to arrival. He was professional and friendly. He diagnosed the cause of the problem and completed the repair quickly. He fully explained the issue and work completed with me. Overall it was a very positive experience.
Jamie Raether
9 months ago
Matt was professional and quickly professionally repaired my leak and installed a shower.
Brandon G (BigdaddyB)
2 years ago
Fantastic company. Gary was our electrician and he is unmatched! We have exactly what we were looking for and that was no small feat!
Ellen Khalifa
9 months ago
A storm put us out of power and bent the pole at the house. I called Action, they came within the time they gave me, stayed until power was on, and arranged to come again for further repairs. We're warm, powered up and grateful. They did what was needed just right. Thank you.
I was pleased with the job performance
Brian Moellers
6 years ago
I ordered some Nest Protect Smoke and Carbon DIoxide detectors and wanted a professional to install them since they were wired. The technician was running early so the company called me to make sure that was okay which I appreciated. I had previously set up all the alarms with the WIFI settings and labeled the boxes and the installer was both happy that I did and gladly followed what I had written. During the installation he also discovered I had a loose wire which was why the old remotes were often drained of the battery back up and fixed that as well. (Of course it helps the Nest Protect tells you when it has no power and is on battery). Also it was great kudos for the company as the installer took the old detectors, which were actually okay because of the loose wire, and donated them to Madison's Habitat for Humanity ReStore. I would have never thought of that and probably just disposed of them after he left.
Catrina Sparkman
a year ago
Great customer service, friendly crew, who arrived on-time.
Jeff LaChance
2 years ago
Showed up right on time. Fixed everything for very reasonable price. Leak was in a place I could not find but they figured it out in a couple minutes. They new what they were doing. They both explained what they were going to do and why. Very professional.
The plumber showed up right on time, looked at the issue, and resolved the problem quickly. Good job.
Allison Schweiger
8 years ago
We had a great experience with Action. Our air conditioner wasn't working, and they were able to get the parts and fix it within just a couple of days. Very professional, would work with them again.
Michelle Borkovec
7 months ago
The staff were fantastic. Very professional, on time, and excellent work.
I gave Action a call not expecting to get someone to come the same day but lucky for me that had time. I had some questions about our water softener and the technician answered them all and confirmed our water was soft.
Excellent service! Mike was on time, assessed the situation, and shared his observations. He made some toilet adjustments and I will monitor the results. Also good to know that I can buy a new toilet from Action and they will install. I’m glad I called Action!
B&R Towing & Road Side Serv.
2 years ago
Great place experience and customer care
Cheryl Glover
5 years ago
They did the HVAC we needed done above our crepe makers. They also bid on another of our projects. While their HVAC work was excellent, they were way high on the bid on the plumbing work. their crew was quick, efficient, knowledgable and worked around some issues to get it all done in a day.
Leta Phernetton
8 months ago
Put in shut off valves for our water supply to the house and hooked up toilet plumbing
Derek Laczniak
4 years ago
Mike Carson
11 months ago
A+ for Action Plumbing! We had a semi emergency and I called many many businesses. They were the only ones who could make it the next day and did a wonderful job. Highly recommend!
Megen Johnson
2 years ago
Very fast response. Great service by two super nice guys. So thankful I found Action, and I would definitely call them again.
Staff are very helpful and efficient as always. Very satisfied with Action Plumbing over the years.
Dick Josephson
a year ago
Fast efficient service. Needed a new water heater. Called them on Monday morning and they came Monday afternoon and installed a new one. The installer,Taylor, did an excellent job. Would call them again for any plumbing needs.
Hubert Wojdyla
2 years ago
Denise Hoffman
7 years ago
Thank you for coming out to the farm and fixing our plumbing...even though it took 7.5 hours...it is as good as new now! We all appreciate your help in fixing this for our mom, you were very pleasant to work with:)
So Far so good... They are at stage 2 of three right now... Tyson, the master electrician was great and I did not feel rushed and I believe that he truly wanted me to be completely happy with what I was doing with my lights.
Bonnie Eastman
2 years ago
Very professional. Explained exactly what they were doing.
Cheryl Thoreson
4 weeks ago
Shout out to Action. They did electrical updates on my house when I moved in and they’ve done some plumbing too. Had them out recently; and I have to say that not only do they do a great job - but they are not condescending to me as a woman. I have dealt with a lot of contractors over the years, and this is a rare and special quality.
Excellent service. I believe this is the third time I used their plumbing services over the past 4-5 years. Once again, the service was excellent, from scheduling the appointment through the work performed by Dan. I will definitely use them again when I have a need.
Lynette Benzine
3 months ago
AC service 😊. Top service reps who knows their stuff! In and out in a short time window -- all fixed and cooling Very satisfied customers. Great work -- just as expected.
rebecca galvan
3 years ago
Same day on a weekend! Professional from start to finish, did great work.
Anthony Davies
3 years ago
Excellent service. Incredibly knowledgable people. My go to place for plumbing, heating, and air in Sun Prairie.
We needed a new outdoor faucet installed. The work was done quickly, and the person doing the work was professional. BUT, the price was EXTREMELY HIGH. For 1 hour and 10 minutes of work, the labor charge was $272. That's right: a two hundred and seventy two dollars labor charge for just over an hour of work. (The material cost was high too. I'm less able to judge that, but it was $150 for the faucet.) The total bill for this simple task of replacing an outdoor faucet was $445.
Brandon Schmitt
3 years ago
Great service and would recommend!
I contacted Action Plumbing in order to get a new kitchen faucet installed replacing a defective one. I was able to contact them through the website and was called back on a Saturday morning to schedule for the following week. We were not home at the time as we both work in Madison. Troy called me to say he was on his way and just wanted to verify what he would be doing and if I had any other questions or concerns. He later contacted me as the initial install of the faucet, both the handle and the air release for the dishwasher were both located on the right side. He recommended putting the handle on the left side of the faucet for a better look and less crowding. Wow, a plumber with a sense of style too. It never dawned on me to do that but so glad I did as it looks so much better and symmetrical. Thanks Troy and the team at Action Plumbing, Heating A/C and Electrical! A job well done.
William Minser
7 years ago
Your guy was great, on time and explained everything well.
** update they credited back me the 124$, and came back out to do other plumbing work. Thank you for standing behind your 100% satisfaction guarantee.
Action Plumbing has been my plumber of choice the last few years. I have them drain the water from a building I own in Sun Prairie, and they are very good about getting to our job within days of calling. The secretary answering the phone was very pleasant as well. I won't go anywhere else as long as I get the great service I have. One last thing, the service tech called when he was about 15 minutes away, I thought that was awesome. Thanks!Bill TateTate's Tree FarmSun Prairie
Jennifer Kandler
5 months ago
Super impressed, they responded quickly and were very knowledgeable and helpful! Would definitely use this company again if the need arises!
I've hired Action Plumbing for a number of issues around my house. From running an underground sump line from my basement to the storm sewer, to replacing a garbage disposal and a faulty toilet. They're fast, friendly, efficient and professional. I highly recommend them.
Our ac units time was getting to the end of its lifespan. They did a fantastic job replacing them and removing the old system. Their team was organized, polite, professional and hard working.
Thank you!
Matt did some hose connections for us. He had to remove the old and install the new x2. He was very quick. To get the old out he had to cut through vinyl siding, which is scary to approve, but he did PERFECT work and you can not see that any changes were made! We were very happy with his work.
Joseph Pohlod, Jr
4 years ago
Very professional ,Good work, good service !!
Thank You
Bryan Robinson
2 years ago
I had a furnace leak (condensation pipe broke) and Action was out to the house within a half hour. Once they started, they had the issue resolved and the room cleaned up within 1.5 hours. I was extremely satisfied with the promptness and quality of work. It was a little pricey, but i can swallow that pill for the peace of mind that came with seemingly great service/knowledge of the situation.
Andrew Knutson
a year ago
Driver cut me off multiple times without signaling, and went out of his way to prevent me from merging when my intention was clear. Don't need to use them to know they're unprofessional and dangerous.
Very good service tech. Personable and quick . Great job by all. Coming back next month to check out our furnace and AC.
Had a plumber come to re-install a few toilets and put new lines in. Very friendly and did an excellent job as usual. We always use Action for stuff we need done around the house and always happy with the work done.
Amir Jafarnejad
a year ago
Donna Nelson
4 months ago
Emma Tumilty
10 months ago
We've lived in our converted farmhouse for about 11 years. We continued to have a dust problem even after adding the highest rated furnace filter. I decided to use Action Plumbing duct cleaning service. I received a phone estimate of 7 hours at $70.00 per hour plus a materials fee.The Action employee arrived on time , we walked thru the house, and he explained in detail each step of the process. He worked continuously 4.25 hours and finished the job. He explained what he found and what steps we could do to reduce dust and etc.Once again we received excellent service. We use Action Plumbing for all of our electrical, plumbing, furnace and air conditioning needs. It's great to have such a high quality local company.
Craig Thompson
2 years ago
Prompt, courteous service every time!
Ronald Kolman
2 years ago
Pablo DeFilippi
a year ago
Carlos Amador
7 years ago
First time I use action plumbing and I will use them again... I recommend them..the guy that came in to fix some stuff in my place he was really helpful,(Troy Kolzer)
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