Daniel Scanlon

2 years ago

video of sewer line / video inspection

Jan Blakeslee

7 months ago

Laura Crawford

3 years ago

Brian was GREAT!

Periannan Senapathy

7 months ago

Patrick Godar

2 years ago

Ben Birkett

3 years ago

Paul LaZotte

3 years ago

Fast response to an emergency; problem fixed; fair price.

Helen Kosterman

a year ago

SJ M

2 years ago

I contacted Pertzborn early Monday morning for a problem that occurred over the weekend. Min immediately arranged for Jesus to come out to the house later that morning, and had briefed him on our concerns. He came completely prepared with knowledge, experience, and tools...and did an amazing job! We have turned to Pertzborn for 20 years because of their problem solving abilities, knowledge and excellent customer service...along with their cheerfulness! Sincerest appreciation to everyone... :)

C. Lor

2 years ago

We are very happy and pleased with HJ Pertzborn. They were prompt and got us in for estimates. Our plumber was very professional, courteous, and polite. He replaced all of our old shut-off valves efficiently and also left everything neat and clean after he was done. Will definitely use them again in the future for any of our plumbing needs.

Daniel Gruett

2 years ago

Had an excellent experience. Chuck replaced the water line running to the refrigerator (for the ice maker) with a new braided line. He also moved the shutoff valve so it wasn't hiding behind a cold air return. Efficient and friendly service. Definitely recommend!

bryguy

a year ago

to their credit, they were quick to respond to my initial inquiry about obtaining a quote for a sprinkler system for a small 2-apartment project. i called late in the week... and someone met me at the jobsite early the next week!
now it's 2 months later, and they've not found it within their means to supply a basic quote. soo frustrating. apparently they have no interest in my business. and apparently... i have no interest in their's.

D. S.

a year ago

Pamela Propeck

3 months ago

Water softener replacement

Dennis Barber

3 years ago

D D

5 years ago

They did a great job clearing out a backed up basement drain.

Diana Lutz

7 months ago

Excellent job tracking down and repairing a hidden leak. Old Madison firm that has been trustworthy for decades.

Mary Ryan

2 years ago

Richard A Brualdi

a year ago

Joyce Rosevear

2 years ago

Fast leak repair service on a Sunday morning!
Much appreciated!

Gabe Westmont

12 years ago

Oscar Seibel

a year ago

HJ Pertzborn is always very efficient, quick to respond and priced reasonable. Definitely would recommend them.

juli hillebrand

a year ago

Joseph & Gail Hanzlik

6 months ago

We had a grab bar installed in our shower. It works very well and we feel safer than before. On March 23 we called for a faucet repair. The plumber arrived, made the assessment and repaired the faucet. Excellent service at a reasonable price.

Helen Brewster

2 years ago

We have used Pertzborn for decades. We don't know the names of any other plumbers. Why would we?

Beth Redford

a year ago

The Pertzborn team was very helpful in helping me troubleshoot and fix an issue with the plumbing in my older house. They were also prompt and professional, and I was able to get an appointment in a few days for a non-emergency situation. I will definitely call them again if I need plumbers.

Bridgid Michaud

a year ago

Maxwell Holmquist

3 years ago

Steffen Lempp

2 years ago

The service person was here for 3 minutes, and it cost $200!
I will never use this company again!

Alex Eschenburg

3 months ago

My husband and I were dealing with a bad contractor and HJ Pertzborn was a saving grace! After dealing with uncertainly and issues with our plumbing, their highly professional staff was knowledgeable and easy to work with. They arrived on time and fixed our issue quickly. Even looked at another drain while here for the hour. The cost we received upfront was accurate and painless. I trust their work and know we'll get good advice and service every time! I'll never work with another plumber again - I'll always call HJ Pertzborn.

Erik Clay

6 months ago

Todd and Ryan did a great job of completely redoing the basement floor drain system of our house. They were professional in all phases of the rebuild. I would absolutely recommend them to anyone needing plumbing work done on their home or business.

Accent Graphix Design Studio

4 years ago

Amazing service, efficient work and super friendly technicians. Pertzborn has helped us out many a time, but today I called them because we didn't have any hot water. They were fully booked, but put us on the calendar and said hopefully we'll get someone out there today. Literally 45 minutes later, they called to say a technician was on the way. Turns out, we needed a new water heater, which they replaced within 2 hours. Not only that, but they discovered we had a warranty on our old one, so we weren't out thousands of dollars to purchase a new one. I am so thankful! I thought we might have to go a couple days without hot water, but Pertzborn Plumbing came through for us! I get a hot shower after all today! Thank you! Highly Recommended!

Tim Stankewicz

a month ago

Made sure my concerns and needs were met. Excellent work and care in doing the work.

Pamela S Skaar

a year ago

The replacement of my lead water supply pipe required quite a bit of expertise due to the configuration of the pipe trench, my driveway, an added slab at the front of the house and only a crawl space to perform the connection work. The team worked very well together, treated me with respect and performed the replacement in one day rather than the estimated 2 days. I was without water for about an hour. The action limit for lead in drinking water is 15 ppb. Testing the system afterwards revealed a little less than 9 ppb lead after the water sat in the system for 13 hours. So, lead contamination was minimal from their work, too.

Ben Gerhards

3 years ago

Contacted HJ Pertzborn about a plumbing job in our home. Staff was very professional on the phone and was able to get someone out there very quickly. Service person (Todd, I think) was very friendly, professional and did a quality job in less then the time initially quoted. Would definitely use them again for any plumbing needs.

Scott Reed

a year ago

Rob Latousek

a year ago

We have appreciated Pertzborn services for many years. They are always very professional, efficient, and careful about explaining everything that they have done, when they're done. Wonderfully dependable!

Karlin Younger

a year ago

Over many years, our family has done business with several good plumbers in the Madison area. But recently, we met an expert - Bruce, from H.J. Pertzborn. Bruce saved us many thousands of dollars with his dedication and creative problem-solving. He truly went above and beyond, and we can't recommend him enough.

Jesse Marcks

3 years ago

Won't use anyone else!!! The best!

Janice Starum

4 years ago

These guys know there stuff! I've had them do plumbing for us a few times. We will continue to use them in the future for plumbing projects. Great company, with knowledgeable and friendly staff!

Mark Barnes

2 years ago

Once again, we had a minor plumbing emergency late on a Friday that Pertzborn fixed for 50% LESS than quoted.

Everyone I have come into contact has been fabulous.

Heather Kaufman

a year ago

Mike Queensland

3 years ago

Lee DeBaillie

3 years ago

niki meyers

2 years ago

We were so thankful they were able to come install a hot water heater for us the same day I called so we didn't have to go the weekend in the cold!!! They're always super friendly and do great work.

James A

2 years ago

Great company, great people!

Marin Schweizer-Looby

7 months ago

HJ Pertzborn was able to come to our house on the day we called and replace our water heater on the same day! It was such a life saver on a cold winter day.

James R Hamann

3 years ago

Called at 7:30 0n Wednesday morning with a plugged kitchen sink.Jesus showed at 9:00 same morning .The problem was taken care of
Quickly and professionally. Great job Jesus. Thanks

Sara Spahos

3 years ago

Hats off to Pertzborn for the speedy service and going the extra mile in finding the part we needed. They'll be my first call Everytime.

Paul Borovay

2 years ago

We used Pertzborn for several projects, and may use them again in the future. But I recommend that you get a bid in writing - before the project starts. If you don't, you should be prepared to pay (maybe a lot) more than you thought you would.

We had a contract in hand for all the previous work. No surprises. The last one did not we agreed to time and materials, and we really suffered because of it. It ends up that the plumber from Pertzborn was on his second to last day of work. He had previously prepped our house by stubbing out all of our faucets/dishwasher/toilet water lines so it would make it quicker when he came back (We paid Pertzborn for that). Well, he was certainly not quicker. What should have only been a few hour job turned into a billed seven hour job. We contested the bill and Pertzborn lowered it slightly, but certainly not enough to our satisfaction. Pertzborn literally left us/the customer, holding the bill, and rationalized it by stating that: We are in agreeance that the work was performed and you are have happy with that. You know what would have made me happier? If we were charged for the amount of time the plumber should have been here instead of the hundreds of extra dollars we were charged for him just putzing around our house while he was a day-away from leaving Pertzborn.

So, we learned our lesson. I hope you all won't learn the hard way, too.

Carolyn Tretina

3 years ago

Liz Vowles

3 years ago

JoAnn Cartwright

3 years ago

Great experience! Problem was diagnosed quickly and repaired. The parts needed were on the truck. Love Pertzborn Plumbing!

Nancy Dorman

2 years ago

Al & Mary Kay Thompson

a year ago

Dealing with the Perrzborn Company is the best decision you could make! We found them to be very professional and fair market priced. Great people to deal with either on. the phone or in person. They are definitly our go to company.

Deborah Moyer

a year ago

Jonathan Tanner

a year ago

john schroeder

a year ago

Came the same day called. Fixed all problems. Very efficient.

Cornelia Clark

2 years ago

HJ Pertzborn addressed a variety of plumbing issues we had with some of the hook-ups done to a condo we moved into. They did their due diligence in finding and repairing the source of a leak from a new laundry hook-up. Rerouted the kitchen drain so suds would not come out of the dishwasher overflow tube and replaced the garbage disposal trap so the water runs out more rapidly from that drain. We moved into a condo where some nice updates were done, but not done in the best way. I contacted HJ Pertzborn after another plumbing company did not find the source of the laundry pipe leak. We now feel confidence in the plumbing issues we were having. Ryan, the plumber who worked on our issues was very professional and thorough,

Dennis McKinley

2 years ago

Connie Hutchison

10 years ago

Jerry was great - told me he could fix the plumbing problem rather than replace the faucet. He was so nice, very fast, and was very clear about what I needed rather than what he thought I might need.

I highly recommend using Pertzborn for any work you need!

Michael Drews

3 years ago

H.J. Pertzborn was able to replace our broken sewer lateral quickly and efficiently. They were great to work with, upfront about all the project would entail, and competitive in price. They did a great job and problem solved with us to keep the cost of the project as reasonable as possible while still getting it done right! We later had a clogged drain stack and they had all the tools needed to get the job done quickly and thoroughly. We'll be calling them again if we ever need more help!

Ann Schroeder

5 months ago

I had gotten a couple of recommendations from friends and family for Pertzborn when I needed a plumber, and I wasn't disappointed. I was able to get an convenient appointment quickly. The technician came on time, was friendly and professional. I had two issues, and both were taken care of same day, which saved me having to arrange more time at home. I am really happy with the service, and would definitely use Pertzborn again.

lyle stebbins

11 months ago

Alex

2 years ago

Kathleen Johnson

a year ago

Very prompt and professional. I have used HJ Pertzborn for many years and always with great results!

Dawn Zornow

a year ago

On time, easy to scedule, professional work

Joe Zablotney

a year ago

Great help with an outer hose spigot and putting new pipe inside. Professionally done and very quick as well.

Charles France

11 months ago

As a city approved plumber, Pertzborn was tasked with completing the installation of our sump pump discharge pipe to the city's newly installed inlet. We were very happy with Pertzborn's professionalism, full explanations of work to be done and timely execution of the tasks. Grass repair was done very well.

Rick McKinley

5 months ago

Their plumbers are always positive ans solution- oriented.

Glen Hogoboom

a year ago

We asked Pertzborn to check our current water softener and they said we needed a new one. We had them do the new install. After a few days I didn't think the water was soft so I bought a tester and the results were that our water was very hard.

I asked them to stop back over and verify that the new softener was working properly and they said there would be a service charge. I was amazed that after just a few days they were unable to stand behind their work and products.

I'll never use Pertzborn again! AS TO THE REPLY BELOW, THAT IS A COMPLETE LIE. THERE WAS NO USER ERROR. I ASKED WHAT NUMBER SHOULD BE SET FOR THE WATER HARDNESS AND WAS GIVEN A COMPLETELY DIFFERENT NUMBER THAN WHAT IT WAS SET AT. WOULD SETTING THE TIME FOR THE WATER SOFTENER TO RUN BE A USER ERROR? THERE WAS NO ERROR BY ME OTHER THAN CALLING PERTZBORN PLUMBING IN THE FIRST PLACE! STAY AWAY FROM THIS COMPANY!!!

All I asked them for was to return and verify that the water softener was working properly and they blew a gasket and were really mad! These people never heard of customer service. If you want a good plumbing company to do work for you, run as fast as you can from PERTZBORN PLUMBING! Or, buy a big headache and call them anyway.

Again, I never asked this company to return and make any adjustments, I only asked them to stop back and verify it was working properly. This woman I talked to just couldn't get it in her head what I was asking because she interrupted me every time I tried to talk.

If you have ever owned a water softener you know there are settings, and those settings can be adjusted, changed, and changed back quite easily. Apparently actually using the appliance is user error in their opinion.

The water in our home is soft, everywhere except the kitchen, and there has to be a reason for that. There is no way that can have anything to do with the settings. There is no way to go into the settings and tell it to soften everywhere but the kitchen. When you pay $1425 for a water softener you expect it to work in the entire home! But this company refuses to offer any service after the install.

This is even more disappointing because I grew up and went to school with the family. Pertzborn even sponsored my youth baseball team in 1964, and I am still friends with the family. But this sort of poor service should not go without comment.

Matthew Kruse

7 years ago

Great service, fast turnaround.

Ronald Trachtenberg

an hour ago

On time. Great work. Works perfectly.

James Hatcher

3 years ago

itmakesyousmile

5 years ago

Our water heater locked out after the heavy rains on Friday night when our basement flooded. Shaun came today to check on it, and quickly diagnosed the problem, replaced the needed sensor, and got the heater back in operation. He also made a very helpful suggestion about purchasing some inexpensive water alarms to help us with keeping the basement pumped out when needed.

Many thanks to Shaun for his expert, efficient and courteous service. I will request him when we make our next service call.

Scott Dougald

3 years ago

Maureen Brady

7 years ago

These guys are awesome. I just had my 2nd experience with Pertzborn, and it was as excellent as the first; I now will use no other plumber because their customer service and expertise is so top notch. A previous plumber botched an earlier job. By contrast, Pertzborn was highly efficient, skilled, clearly explained the issues - and beautifully took care of it. I also appreciate that they have several plumbers - so they can usually send someone out soon. Finally, they explained the billing/charges up front when I first called, so there were no surprises. Icing on the cake: each person I dealt with was super friendly and professional. Great stuff!

Tracey Reitz

2 years ago

After losing our hot water, Bruce came about 3 hrs after my phone call, and we had a new hot water heater 2.5 hrs after that! Even after a snowy morning, he cleaned up after himself and was extremely professional. We will definitely be calling Pertzborn again for our plumbing needs!

Mike Cleary

2 years ago

Have used Pertzborn several times over the last few years for repairs and upgrades. Their staff is always very friendly and straightforward. They deliver outstanding customer service at a good value!

Brenda Morris

2 years ago

Jerry fixed two dripping faucets for me. He did the work efficiently and professionally and was polite and helpful. I really appreciate that he understands old houses. I was also impressed with how quickly I was able to get an appointment.

Kay Krebsbach

2 months ago

This firm is so very professional, dedicated and experienced. We needed validation of a faulty purification system and they came immediately to help us. Really nice people.

Dan Fose

2 years ago

Bruce did a great job; a true professional!
Thanks!

cynthia Dobson

3 years ago

H.J. Pertzborn Plumbing installed 2 hose bibs for a 1920 era house. The plumber was efficient and friendly and now I can water my plants and wash my car. They are the best!

Phyllis Hasbrouck

8 months ago

The plumber was efficient, explained everything, did a great job.

Chris Mueller

9 months ago

Used Pertzborn several times and they are always excellent. Had them over for a small leak on main shutoff and Bruce was fantastic! Had extra time and used it for teaching as well as looking for any other issues. Highly recommended.

Alexander Frank

11 months ago

Indoor underground plumbing work, did an amazing job!

Wesley Gill

2 years ago

I've used a few plumbers in Madison and Pertzborn is the best. They always do a great job!

William Marten

3 years ago

Same day service, at least this year, for rodding our sewer line. Thanks to the crew's alertness, we discovered a couple years ago that they can do the work from the manhole in the center of the street rather than bump down the basement stairs. Works well for all of us.

Brooke Myers

2 years ago

Jesus came out to my house to unclog our kitchen drain. He was so friendly, helpful and professional. He made suggestions to help prevent future clogs. Would definitely recommend.

joe bawulski

a year ago

Jill B

2 years ago

Ed Volkema

4 years ago

Great place!!

France Tom Karras

11 months ago

great

sheila fields

a year ago

Cheryl Bailey

a year ago

Arrived on time, diagnosed the problem and fixed it! Thank you. We will call Pertzborn if needed again😊

Linda Allen

4 years ago

Experience and dedication.

vince caruso

2 years ago

H.J. Pertzborn does awesome work and are very dependable and their prices are very reasonable and does not over charge like other places will.
Thank you Pertzborn

Sarah Herwig

5 months ago

HJ Pertzborn Plumbing was very responsive and expeditious in replacing our water heater. The installer was professional and friendly. They provided an estimate and that was the final cost! No surprises. Highly recommend!

Dominique Brossard

2 years ago

great service! Installed a 3/4 bathroom in the basement, impeccable work

Ann Myatt

2 years ago

Jessa Victor

3 years ago

Andrew Darkow

2 years ago

I've had yearly sewage line maintenance done with HJ Pertzborn for a while now, and I honestly look forward to José, Jesús, and/or their father stopping by. They do great work, they're professional, and always very friendly and easy to talk with.

Steven Weiford

3 years ago

Always friendly and helpful.

Jennifer Martin

3 years ago

Bruce came out to do work on our main water line, fix our kitchen and laundry plumbing and install a water softener. Turned out we needed more work than originally expected. Still, the pricing was very reasonable and such good workmanship. Overall we felt that Bruce was very professional, excellent quality of work, great communication, reasonably priced, prompt and overall excellent experience. We will recommend to all friends and family. Best plumbers in Madison!

Pam Yoder

2 years ago

Eli Schmukler

a year ago

I have used HJ Pertzborn twice in the last 4 months. They replaced both a water heater and softener while I was out of town and went out of their way to coordinate my remotely locking and unlocking doors for them. In the second instance they replaced two sump pumps. In both instances, the work was professionally done, timely, cleanup was impeccable, and the staff were very friendly. Highly recommended.

Walt See

3 years ago

HJ Pertzborn was very professional and responsive to my damaged pipe with leaking water. Ryan did a great job in the repair and was very knowledgable and proficient.
Thank you!

Theodore See

3 years ago

I have been using the services of H. J. Pertzborn since 1995 for projects both large and small and have always found their service to be excellent. When they schedule service they are always on time. The jobs are always done professionally. I would recommend them to anyone seeking both plumbing and/or fire protection services.

David Conway

3 years ago

Ryan from H.J. Pertzborn did an outstanding job for us today. He was professional, patient, and extremely competent. We had several plumbing issues for him to address, one of which was serious (a clogged main line). He spent all morning working through each problem one by one. By the time he left, we had everything back to normal. I highly recommend this company for your Madison-area plumbing needs.

Richard Reiff

3 years ago

We had a situation that appeared to be a wax ring failure on a toilet. The toilet was replaced under warranty by the original plumber when the home was less than a year old saying it “must have a hairline crack”. It failed and we called Pertzborn. Bruce a serviceman from Pertzborn came out and determined the problem to be one that was created when the home was originally built where the collar was installed too high resulting in an unstable installation. Bruce took it apart, shortened the pipe, replaced the collar, replaced the wax ring, setting the toilet level with the tile, needed no shims- problem solved. Pertzborn Plumbing has experienced people like Bruce fix things as they should.
If you need a plumber call them!

Marion Greaser

8 months ago

Replacement of garbage disposal was quick and efficient

Nancy Kopp

5 months ago

I recently had H.J. Pertzborn Plumbing replace some hoses and upgrade water shutoff valves in my basement. I was very pleased with the service Austin provided. He arrived on time and was courteous and professional. He even made a trip to Menards to obtain a needed part that he did not have with him to avoid having to come back a different day to complete the project. I have used H.J. Pertzborn on several occasions and highly recommend them.

S Pet

2 years ago

I had two addresses within a mile of each other that I needed minimal work done. I was aware of the cost of $170/hour for the first hour and asked if both places could be fit into the one appointment since they were so close. I was told they would try to get them both in. The plumber was there one hour and 15 min only, and I was charged for two first hour charges even though I had tried to clarify that I did not want to go to the second address if I was to be charged again. Pertzborn needs to clarify that the charges are per address and not per client. Ridiculously high cost and I need them to come back to fix the tub handle that is way too tight. Pertzborns reputation is way overblown. Too expensive and mediocre service.

David Pelletier

3 years ago

H.J. was responsive, easy to deal with and the plumber that they sent to the house did an excellent job. Highly recommend!

Mark Bernstein

9 months ago

dishwasher installation

Judy Sidran

3 years ago

They are very responsive to my needs and come in a timely manner.
We are delighted with their service!

Greg Washington

4 years ago

Paolo Desiati

2 years ago

Randy Grancorvitz

2 years ago

Very professional

Jim Leinweber

2 years ago

They showed up on time, and solved my problem. Thanks guys!

Nicole Budeau

a year ago

I cannot say enough great things about my experience with Anthony, plumber of HJ P! He was professional, timely, patient with all my questions, and kind to educate me throughout the process of his work. I will definitely call HJP if I ever need plumbing services again!

Tom Johnson

2 years ago

We have been a customer of Pertzborn plumbing since we built our home 8n 1974. They have always been very good to deal with. This time was no exception. They were timely, professional, and effective in fixing our clogged sewer main. The two technicians were a pleasure to work with. We highly recommend Pertzborn Plumbing.

Walter Geschke

2 years ago

Everything was rectified after a new kitchen Gap and Sink with a better leak proof design were installed. Responded quickly to address problem.

Karen Conner

2 years ago

Everyone we worked with at H.J. Pertzborn was extremely professional and helpful. Bruce was efficient and went out of his way to ensure we were happy with our new water heater and softener. He was honest with what was the best system for us.

Kim Standish

a year ago

Kyler Middleton

11 months ago

The team came out and quickly repaired the toilet in our basement that had broken, and which I've been struggling to repair myself for weeks! It took them less than an hour, and the price was altogether reasonable. Thanks so much for everything!

Marta Starr

9 years ago

High quality job and very well trained tech. appreciate that.

Chris Hill

4 years ago

The customer service is exceptional—from the assistance with getting everything scheduled to accommodate all the other services involved (Min), to the expertise, friendliness and professionalism of the plumber (Dennis). The contractor we are working with even commented on the above and beyond help and friendliness of the plumber. Makes for a great working environment for everyone.

Tommy Jasmin

8 years ago

Never fun to get transferred and sit on hold forever. I'm just sayin'.

Mary DeVaal

7 months ago

installation of a new garbage disposal. Prompt service, Employee polite, efficient, did the work and he was on his way.
Thank you.

Eric Johnson

a year ago

Showed up quickly. Super nice guy, and HONEST!

Donna Wrenn

4 years ago

Drain techs came and discovered a gas leak. They were very friendly, professional and may have saved my life. Plumber came a few days later for other issues and he was equally as friendly and professional. I feel as if they went beyond their duty in the job they did. Today I received their imvoice and was pleasantly surprised at the amount. All around, Perzborn was a great company to deal with. Thank you.

Hickory Hills

3 years ago

I've used this company on several occasions and I can't say enough good things about their customer service. I own a large kennel facility and Pertzborn has saved us many times, often for last minute emergency calls. They're always quick to get someone out to us, their work is thorough, and the kindness of their staff is unlike any other company we've worked with. I highly recommmend!

cami dawn

3 years ago

They were very easy to get an appointment with. The guy that came over did a real
Quick professional job for. I would. Use H.J. Perform again and highly recommended
Them for your plumbing needs.

Robert Couch

2 years ago

Pertzborn has been responsive for a collection of plumbing needs from urgent to house projects. We've had excellent advice on repairs to our sump system. Great plumbers, office staff is helpful and pricing is fair.

We'll stick with Pertzborn.

JD Rogers

3 years ago

Estimate by Dennis was excellent. Spent a fair bit of time with me to discuss options and I really appreciated his perspective. Work by Brian was excellent. Showed up just a few minutes before the scheduled time and got a hot water heater installed quickly. Quality work!

Nancy Sloan

3 years ago

We have very, very old plumbing, Ryan did excellent work in our basement.
Thank you Ryan.

Nicholas Gallagher

a year ago

Toribio and Ricardo do great work. They can work out the issue and determine the best solution without invasive or caustic interventions.

Lisa Lutz

a year ago

Amazing people!

Vana Steffen

10 months ago

Called explaining leaky kitchen faucet. Plumber and new faucet they provided were available the same day... Wonderful!!! Such a relief... Thanks so much folks!!!

Rob Hegeman

3 years ago

Todd completed the work on 3/16 and we can't say enough about the quality of the work and the advice that Todd gave us. Just really well done. We have found a plumber for the long term for our family!

Keith Christianson

2 years ago

We had something of a complex issue. A shower in need of new fixtures, the old ones having been lost/destroyed so we didn't know the brand. This likely contributed to scheduling the plumber taking longer than I would have liked. There was a juncture at which I sent three email spread over almost a week before receiving a reply. Perhaps I could have avoided this were I not so averse to phone calls. The pandemic likely compounded the problem also. Once the plumber was onsite everything was great. He ended up having to replace the whole unit and apologized profusely for a cost we were more than willing to pay. The work was excellent and completed same day despite the plumber having to leave to get additional parts. As the saying goes in construction you get to pick two from the list: good, fast, cheap. H.J. is good and fast, the cost is worthwhile.

Julie Garrett

3 years ago

Our hot water heater broke when we were out of town. A close friend said, Everyone uses Pertzborn. They're on the high side, but they do a good job. I don't know if they're expensive, but they WERE awesome to work with. They worked us in and had the new water heater installed the next day. (They offered to come out the same day, but we couldn't get someone to meet them that quickly.) Everything top notch. Easy to work with, reliable, trustworthy. Their price seemed fair to me. We've found our plumbers; we'll be sticking with this company. Thank you, Pertzborn!

Dion Grosse

3 years ago

Had my water softener installed today by Anthony - he did a great job customizing the plumbing and then setting up the unit I purchased, even though it wasn't one they typically work with. I especially appreciated his thoroughness in making sure I knew exactly how to use the unit once it was up and running. On top of it all, he gave me an extra Bucky Book he happened to have in his truck - saved me $45 on today's work! This is at least the 5th time I have used Pertzborn and every single time I have been impressed with the professionalism and courteousness of their workers. I honestly never write up Google reviews but after so many great experiences I just felt I had to give a little testimonial.

Hoof Health, LLC.

2 years ago

Routine inspections performed. Professional and courteous. Levi is great!

Frankie Leisering

5 months ago

Their plumbers are quite professional and absolutely knowledgeable across a wide spectrum of service requirements. They give me confidence that my problem will be solved.

Carol Birch

3 years ago

This company is remarkable, from the friendly telephone operator to the plumbers. Their quality of service is second to none, they are the epitome of a great, well-managed and experienced company. I will recommend them to my whole neighborhood.

Janis Reek

2 years ago

We love Perzborn! They are our go-to plumbers. The service people are great and since it is a bigger company, we have been able to get service very quickly.

Sara Altstaetter

3 years ago

Becky Kubale

2 years ago

I will definitely be calling them back for all my plumbing needs. My job was done quickly and thoroughly and done with expertise. The cost was also very reasonable. I would highly recommend them.

John Raub

2 years ago

Very professional and on time on a Sat when when had two pipes getting ready to burst. No other plumbing service was on call in our area. Thanks Forest!

Kevin Carroll

a year ago

Patrick investigated stain. Very thorough, professional, and knowledgeable. Also discussed possibility of installation of new bathroom in basement for two bedrooms.

Joe Schmidt

2 years ago

This was one of many good experiences with HJP. over the last few years. We called them at 8 am and they were done with the repair by 2 pm the same day! Outstanding service and always first class work! Great people to deal with too! Thank You!!

Ann Kovich

3 years ago

Anthony did an excellent job! Usually not fun to need a plumber (unless you are upgrading and remodeling), but Pertzborn does quality work on a timely basis.

Judith Sullivan

2 years ago

Robert Miller

4 months ago

Excellent, friendly service. I could not wish for better.

Nancy Gloe

a year ago

Pertzborn has always come in a reasonable time and their plumbers listen to your concerns. We have had good experiences with them for about 20 years.

Brent Sainsbury

9 months ago

Charged me almost $500 for a root drain cleaning and had a back up less then a month later. They don’t warrant there work. Beware of the big green truck

You are correct there was profanity used for which I apologize. All I was asking is for you to complete the task you where hired for. A different and much friendlier and competent company came out and did the job right cleaning it with the proper blade for $185.

Laura Birkeland

5 years ago

We had a clog in the main line. They were able to come very quickly and help. Appreciated the time frame offered and courtesy call before arrival. Ricardo, his coworker, and and all staff on phone were helpful, courteous and efficient. Thank you!

Jim Cavanaugh

a month ago

Michelle Borkovec

3 months ago

The plumber was professional and on time, and did the work in a very efficient manner. I was pleased with the service, and paid much less than I was quoted with another company. Thank you!

Sarah Bland

3 years ago

Very reliable, excellent work and easy to get the work scheduled.

Patricia Kraemer

a year ago

Jeff Keller

a year ago

Don Wylie

2 years ago

Replaced a faucet in our kitchen sink.
They did an excellent job.

Scott Ganser

3 years ago

Slow as Hell. Still waiting been two weeks. Won't use them ever again.

Amanda Yeglic

2 years ago

Susan R Koessler

3 years ago

Kristina Grueneberg

a year ago

Dee Grimsrud

10 months ago

Isaiah installed an air gap drain onto our existing kitchen sink pipe, so a new dishwasher could be installed where there had been cabinet drawers. He was on time, professional-yet-friendly, and finished in 30 minutes. We used a $45 Bucky Book coupon, which left our balance due at $170. We were pleased with everything about this transaction. Dee G

Richard Newton

3 years ago

Michael Lauck

3 years ago

Fixed my main water shut off valve. Very fast, friendly and responsive. Can recommend

Judy Johnson

2 years ago

We had a WONDERFUL experience!!!The job was done with friendly and professional plumbers! Exceeded expectations. reasonable cost. Will definitely use this business again - but hopefully not for awhile!

Roy Bryant

4 years ago

Jan Kulcinski

a year ago

Had a new toilet installed and a new flapper put into other toilet. Enjoy the new toilet a lot - so much better than the old one. I was glad I was able to get a biscuit color right away.

Kristine Gallagher

2 years ago

I always & only go with Pertzborn for my plumbing needs. Almost always I get same day service. Their laborers are adept and are Union—which I really value!

Genin's Autocare

8 months ago

Pertzborn answers when you call. They set an appointment time and show up exactly as planned. Workmanship is top notch.
They are Professionals. Thank you

Elizabeth Kerwin

2 years ago

Having used HJ Pertzborn plumbing in the past, I was disappointed that they now refuse to work on my newly plumbed house because they weren’t the plumbers who did the work. We fired our previous plumber (that’s a different review) and needed help with installing a couple of sinks. I called Pertzborn and they said they would not accept any work at our house “in case the previous plumber did something wrong.” So, basically, city of Madison inspection means nothing and they don’t want to work on your house if they didn’t plumb it initially. Ironically, HJ Pertzborn himself plumbed our house n the 1930s, they just weren’t hired initially for the job by our contractor. Good to know.

maurice sheppard

3 years ago

Professional and friendly technicians that provided timely service.
Great job of cleaning and clearing the area of all debris.
Thanks!

Jack Meyer

a year ago

Luke Busch

a year ago

I’ve had the floor drain in my basement slow down or stop working 2 or 3 times now and I’ve called Pertzborn each time. They’ve been able to help me out within 24 hours each time and they’ve always shown up when they say they would.
They’ve also replaced some leaky shutoff valves and I had the exact same experience with that person as I did with the drain team.
I think they charge a fair price for short notice work, considering that they send two friendly people and a truck full of equipment and fix it on the first try.
I’ll call them again.

Peter Shelton

11 months ago

We've had so many bad interactions with contractors in the past and this one was AMAZING! They did great work, the guys that did the work were so nice and personable. Very rare we recommend anyone but we'd recommend H.J Pertzborn in a heartbeat!

Peter Smith

2 years ago

Pertzborn Plumbing is probably the best plumbing service
that I have ever used. Their plumber arrived the following day at the
appointed time, and performed the work quickly and efficiently.
Their pricing is about the same as others that we have used in past,
but work is higher quality, and they don't try to sell unwanted items.

Sultan Ahmed

3 months ago

H.J. Pertzborn did all the plumbing work for my business. Of all the quotes I got, their's was the most comprehensive and reasonable. Not only that, their staff were knowledgable about the applicable health codes and requirements and helped guide me through that part of the process as well. I couldn't be happier with the service and the results.

Kate

3 years ago

Otto with Pertzborn helped us so much! We had unexpected plumbing problems uncovered during a routine remodel, and his team was able to help us in a reasonable amount of time and with great results.

Tru Askew

2 years ago

Used the estimate, but the guy from our guys called in sick. For a hard to service upgrade estimate in our place. The gals at the Pertzborn office made sense of the mess.

Pam Priegel

a year ago

The plumber was at my house quick to fix the broken pipe, change the valve so the water would stop spewing in my basement. So Grateful for them!

Dave Fjellman

2 years ago

Every job that they've done for us great! With this job in particular, they made time for us at the last minute and came the same day we called.

Rock Cande

a year ago

Five stars all the way. Thanks for the great service!

Guillermina De Ferrari

2 years ago

Paul Russell

2 years ago

Pertzborn has installed both our water softener and water heater and each time they did a great job. Our plumber (Todd) was quick, friendly and very professional. We recommend them and will call them again (but let’s hope not too soon).

Mary Olson

2 years ago

Ryan Swanson

3 years ago

Judi Dilks

2 years ago

I've used them for all my plumbing needs for many years. From the office personnel to the plumbers and drain techs - they are reliable, professional and personable.

Barry Hess

2 years ago

Excellent Fast Service. Professional , courteous. Will use again.

Brian and Yvonne Brown

2 years ago

We have used HJ Pertzborn may times over the years and have never been disappointed.

Janet Schmidt

a year ago

Shawn did a good job fixing our toilet. He came the same day I called and provided excellent service!

Al Hu

4 months ago

Shawn of H.J. Pertzborn is honest, professional, courteous and reliable to provide the expert services for many hours of our plumbing repair and installations. Although it's costly but we feel H.J. can be trusted and is valuable to most of the households that require plumbing services. Thank you Shawn, you can be very proud of what you do because our society needs someone like you.

Martin King

a year ago

Denis Gaydon

3 years ago

My water heater was sick or had died mid-morning Fri July 31st . Called
Pertzborn who said they had no openings but would do their very best to get over Friday afternoon and see what they could do. They arrived at
2:00 P.M.........disconnected the junker and hauled it away....had a new one delivered and installed.......and were gone by 4:00 P.M. I was amazed and delighted, once again, with their outstandingly high quality work and service. I recommend them very highly.

Erin M

5 years ago

We've used them for two different jobs now - installing a toilet and a sink/faucet in the same bathroom, two different times. They explain things so that they're easy to understand. For example, with the toilet installation, it was explained that we needed our sub-floor elevated 3/4 inch to work with the flange (our super old flange wouldn't work); that they could to install as-is, but to do it right/avoid leaks, it'd be ideal to get it elevated. With the sink/faucet install, we bought the wrong faucet style. They were able to stop back after another job to give me time to run to Home Depot to buy one that worked, despite them having a busy schedule all the time (because they do a great job and people call them).

Heidi Wolf

a year ago

Richard Zweifel

8 months ago

I called and they helped me get a quick appt. and sent out a very helpful person to get the job done. The person was well trained in all parts of plumbing and how to treat the customer. The office help were very friendly and helpful. I have never had a bad experiance with H.J.Pertzborn Plumbing.

Steve

a year ago

Pertzborn did an excellent job with my utility sink faucet! My old one started leaking really bad and I called to see if they could come out quick to help me save on my water bill. They were at my house within an hour. Thank you!

Rodney Glassmaker

a year ago

Eric did an excellent job replacing water heater, really appreciated HJP and the other employees I talked with, Job was done very efficiently in a time of need.. Thanks

glen walker

2 years ago

Char Reed-Passineau

3 years ago

Patrick Hughes

2 years ago

Devin Martin

3 years ago

Pertzborn was professional and prompt from the moment we called them up to take a look at our home. What was expected to be a 2-3 day job turned into an all-week job when we discovered that our main sewer line was completely shot and needed replacement. Our plumber Bruce and some young apprentices worked quickly and professionally to do a massive job, one that I was expected to pay 5 figures for. Bruce not only did a fantastic job, but the overall cost was one that didn't break our bank. Highly recommend Pertzborn and will be using them for all our plumbing needs moving forward.

Steven R

a year ago

We have had Pertzborn out to clear our main sewer line before (usually has to be done every couple of years or so to be sure any roots are clear). This is the second time they have done it and Toribio and Ricardo have been out each time. They have been out promptly both times, which is amazing when water starts to back up from the basement drain and you’re in a panic. They are great and know what they’re doing. They cover carpets and rugs with drop cloths to get the rooter in and out and contain anything that drips or spills. They are efficient at the task and work hard to get the drain back to normal with minimal interruption. Nobody likes plumbing emergencies but these guys are great to work with! See you guys in a couple of years.

Sharon Choisser

2 years ago

The work was excellent, everything that we wanted.

Mike Zirkel

2 years ago

Our clog was the main pipe that goes out to the city.
Roots grow into the vintage pipe seams, and they need to be Rooted out. Nice guy that said he was the guy that did it for us last time. Seems like we can expect to need him again in another 3 years or so.
Pertzborn knows how to get it done.

Jane M

a year ago

I was in need of a kitchen sink fixture installation so I contacted Pertzborn Plumbing. My parents had used Pertzborn for over 40 years and were very happy with them. I absolutely love my new fixture and appreciate the great service!

Laura Sollinger

2 years ago

Marge Wood

5 months ago

Very satisfied with piping done to replace my concrete laundry tray with a stainless steel sink and standpipe. Austin was both professional and personable; a real credit to the plumbing trade. I especially appreciate that he ensured the basement installation was done efficiently and up to code.

Nick Speckman

4 years ago

In Madison WI there is no short of Plumbers. However, the relationship, service, and accountability taken by H.J. Pertzborn is by far in a class of themselves. My project called for a abundance of work on my 1920's building ranging from 2 complete bathroom remodels, a full kitchen remodel, a kitchen upgrade, overall building plumbing update, etc. From the outset, Dennis (our plumber) came out a did a detailed review of all the items my inspector found with the building. He then devised a effective game plan to tackle each project. There was almost 3 weeks worth of work to be completed. Dennis answered everyone of my Plumbing related questions and helped my elderly tenant design a more ADA friendly bathroom. When dealing with H.J. Pertzborn, you not only have access to a amazing plumber roster, you also get a truly amazing support / project management staff. My project manager Min was a gift from above. Min helped me with every decision and answered all of my and my tenants questions. When I asked for my quote to be presented by job, Min meticulously went through Dennis's notes to create a quote which outlined every project in detail. Min went as far as to help my tenant pick out items and distributors for his custom bathroom. I have been beyond satisfied with the work and customer service I received.

Mary Trier

2 years ago

H. J. Pertzborn always provides the highest quality plumbers for the work that they have done on my homes.
For this project, the excellent plumber restored water service to the property, tested and evaluated several systems in the house and provided detailed feedback important information that I needed as the new homeowner. He exceeded my expectations.

Bill Bless

5 years ago

Poor service. No follow-up to correct bad job on first repair attempt without additional charges. Had Benjamin Plumbing come out to fix what Pertzborn failed to do.

rick kludt

4 years ago

We have used Pertzborn 3-4 times over the past 5 years and have always been very satisfied, but this visit was over- the-top great! We had water coming into our basement after weeks of Madison summer rains...The water was running in through the foundation in 4 places and we could not stop it. When Ricardo and his Dad came out they seemed very confident they could fix the problem and within an hour they had diagnosed and fixed the issue, which was clogged drain tile...Then we had them clear two bathroom drains which took another 20 minutes or so. These guys
were terrific, personable, friendly, and efficient..I can't say enough about Ricardo and his Dad, who work as a team. They are the best. Thank you, Pertzborn for such fine employees. You will get all of our plumbing business for years to come.......Mr. and Mrs. Richard Kludt

Boopsie Skepecs

3 years ago

Pertzborn has been my plumber for over half a century, starting in 1966! They are the best in town and always have been. Nobody else can compare in Madison. Nothing more need be said.

Terry Delong

3 years ago

Krissy Butor

a year ago

Susan Wroblewski

2 years ago

When our water heater went out, Pertzborn was able to provide us same-day service at a very reasonable price. Anthony was courteous, thorough, and explained clearly how to operate our new heater. I'd recommend their services and would use them again.

Isa C

11 months ago

Great place to work!

Ruth Bewick

2 years ago

The plumber showed up when he said he would and did the repairs I asked for in a timely manner...I am very pleased with their service
ruth bewick

Susan Frey

2 years ago

Do to the age of the plumbing being repaired, multiple trips were required. All wa done as promptly as possible and we are very satisfied

margaret bils

a year ago

Diane DiSalvo

2 years ago

We had a leaky pipe in the basement of our almost 100 year old home. Pertzborn scheduled a time, and sent a great guy out to fix our leak. Unfortunately our older home is never easy to work with, and this time was no exception. They sent out someone to fix the secondary issue, and Bruce was fantastic. He was professional, kind, and even went above and beyond to keep the noisy machine in a closed off room so as not to scare our 14 month old baby. Bruce also fixed a pesky screw on our front door on his way out, because he is awesome. I will use Pertzborn again, and I highly recommend this gem of a company. Thank you Pertzborn and Bruce for your excellence and expertise!

taki papademetriou

3 years ago

My drain cleaning crew exceeded every expectation i had of the process. They were friendly, knowledgeable, professional and even helped with recommendations and how to prevent in the future. Those guys deserve raises!

Patricia Espedal

4 years ago

Great service and friendly and helpful staff. We have a system inspected every year and a 5 year inspection done as well and we’ve always had excellent service.

Clara Fogg

2 years ago

Stacey Hayes

a year ago

Jayne Fischer

a year ago

Leonard Allen

7 years ago

This is my experience in Waunakee. These guys are fast, competent and if something does go wrong they take care of it. They also are big enough that they can make emergency calls at almost any time and you don't have to sweat the small stuff. They are also large enough to have a very professional business office to work out any issues there. I am very happy after years of working with these guys.

jason dill

3 years ago

Honest and fast. In home residential staff is great and can handle it all

Katie Satinsky

a year ago

Working with Pertzborn was great. They came the day after I called to report the issue. Anthony was punctional and very professional. He quickly found the issue and replaced it. I would recommend Pertzborn.

Brian Shubat

2 years ago

They worked with us in getting us what we wanted and passing code with verified inspection.

Diane Schwartz

5 months ago

They fixed my faucet quickly and same day. Thank you!

Tyrone Bell

4 years ago

Excellent service

Marlys Halstead

3 months ago

Larry Rasmussen Jr

3 years ago

Best service I have ever received. HIGHLY recommend their service!

Larry F. Sommers

3 years ago

Ryan diagnosed our problem, fixed it promptly, cleaned up quickly and got out. Complete satisfaction.

Anne Tigan

5 months ago

Bruce made an assessment and created a plan for a number of things needing updating in basement of my home (built in 1930). He explained things clearly and I had a good understanding of the work order. Bruce arrived on time, was very pleasant and showed me work as it progressed, keeping me informed. I feel confident in his work. It not only looks fantastic (new copper pipes in place especially) but contributes to the overall well-being of the house. I'd ask for Bruce by name again.

Richard Clark

a year ago

Ryan arrived on time and got right to installing our sump pump backup system. When he finished he went over all the instructions on its operation and maintenance. He then installed a new kitchen faucet for us and was on his way. Ryan was very friendly, professional and very efficient. Would certainly be happy to have him again for our plumbing projects.

Kris Williams

7 years ago

We hired Pertzborn to install some basic fixtures in a bathroom. Nice plumber, but we had issues with installation work. We provided the fixtures and they were willing to do the install and adjust related plumbing in the wall. They would not warranty the products of course, which we didn’t expect, because they didn’t provide them. Install of toilet was fine. Sink was installed with noticeable lean and they used white caulk fill seam along the wall when the fixture was is bone/light beige color. Plumber said he didn’t have right color with him when we asked the company about it after the install was done. We asked them to re-install/fix the installation. First, they complained about it not being their fixture, which has nothing to do with bad installation/the lean of the sink. Then they complained that the floor sloped to drain, which also has nothing to do with bad installation, especially since we had reviewed the slope of the floor with plumber when they first came out to scope the job and plumber said that slope was a non- issue/non-problem. Then, Pertzborn informed us that any additional visits or work to fix problem would be billed to us. I informed them that when contractors make a mistake, the contractor typically would fix the problem at their cost, not tell the customer that they will have to pay for fixing the poor workmanship. Ultimately, they re-installed the sink, and put correct color of caulk over the white caulk (now we have more caulk than what should normally be used). Also, we documented the arrival time and departure time for the plumber and felt they over-charged us by 1.5 hours (over the period of four or five visits) so we short-paid them on the final bill. Not a lot, but it mattered to us, especially considering the headaches we experienced, the unprofessional communication from the installation manager and company leadership, and the extra time we had to spend on emails and being at home to make sure they corrected their work (unwillingly). We requested the opportunity to come into their office and talk through our concerns about the billing. They responded with filing a lien against our home for the very small amount of money we short-paid them. Very bad experience with a company that is well-known in the Madison area. We would not recommend them to anyone based on the experience we had. We were completely shocked by the poor workmanship and unprofessionalism coming from Pertzborn staff and leadership.

Chris Blessing

10 months ago

Zach Muscato

a year ago

Great experience with H.J. Pertzborn with the installation of a water softener. Professional, timely, and high quality service. The technician Ryan was the best. Highly recommend.

Susanne Joerger

3 years ago

I was charged $500+ to run a water line from my kitchen sink 10 feet to my refrigerator. I feel that was very much over what it took and I'll Never call them again.

Thomas Baxter

2 years ago

The service of clearing a clogged kitchen drain was carried out well on the day I called a Excellent service and great serviceman named Jesus.

Beth Boeing

a year ago

When you own a 102-year-old house, you have some old pipes that no longer want to hold water!! 😱 Thank you so much for your outstanding plumbing services!

Mary Jones

a month ago

The plumber came, detected the problem and fixed the leak.

Julie Winding

4 years ago

I cannot tell you how Pertzborn Plumbing saved my life AGAIN today after their GREAT SERVICE this morning, August 27,2019. I woke up to water all over my kitchen floor that also had accumulated on into my utility room here in my condo on the far west side of Madison. I called them at 7:30 AM. explained my problem & was assured I would have one of their plumber’s out here at 9:00 AM. Ryan Lamb pulled in my driveway at exactly 9:00 AM, was here for 11/2 hours working the entire time fixing “ my issue” & I have NEVER been so thankful for Pertzborn’s fast, prompt, excellent service in all the year’s I have been using them since I moved to Madison in 1963.
The staff at Pertzborn is friendly, helpful,understanding & courteous through out the conversation’s you have with them when you place your phone call to them. Ryan Lamb is a knowledgeable, smart,hard working plumber & I am sure just one of the outstanding plumber’s that this company employ’s.
Thank you very much!!! Julie Winding

Meyer Jackson

a year ago

teri engelke

4 years ago

poor communication. I contacted Pertzborn about needing a gas line run from my basement to my kitchen. I was clear in my communication when I needed the work COMPLETED by, when the plumber showed up he said he was just there to do an estimate not the work. I took time off of work and now am left scrambling to find a new plumbing company to do what I needed to have done in the first place. In addition, Bruce the plumber didn't give a courtesy call ahead like EVERY other company does, was 3 0 minutes late based on the time I was told, and was rude. This company lost my trust. So yes, I will start all over again with an even shorter window to get the work done because of that broken trust.

Anne Marie Jarmuz

2 years ago

Randy Adler

a year ago

Jan Frei

2 years ago

Job very well done in our older home installing a water heater in a challenging location.

Steven Maerz

3 years ago

We have had H.J. Pertzborn helping us with our remodel for the last year and a half. They are always professional, punctual and courteous. They are middle of the road, price wise, and worth every penny. Scott has been particularly helpful, even stopping out between appointments to repair a sewer line that another contractor broke. We have been very happy with every bit of work they have done in our house, and I don't even think of calling anyone else when a plumbing issue arises. Just trying to get everything fixed in our 100 year old house before Scott retires!

Sherry Sweeney

4 months ago

Friendly professional company you can always depend on!

Catherine Gronemus

3 years ago

John Niesen

a month ago

I have asked HJP to do work before on our residence, and once again they were helpful. At my request, they re-did some plumbing in our basement and brought us up to current code requirements. Price was within my budget, and I am thankful for the work they did.

Antonio Muniz

2 years ago

Jane Fazio

2 years ago

H.J.Pertzborn is the only plumber that we have used in the 27 years we have owned our house. They are the best!

Antonio Muniz

3 years ago

Sara G

6 years ago

Super!! We've never had anything but outstanding, friendly, professional service from Pertzborn. I highly recommend.

Eric Selje

3 years ago

Installer were very professional and nice. Came right on time and did the job right. A great experience.

Tim Cole

2 years ago

Very fast service, did a very good job at reasonable price.

Sara Dickey

7 months ago

We called in the morning— they were super nice and knew what kind of faucet we had after we answered a few questions. The plumber came out a few hours later and fixed the problem (he needed to get a new part but it was in stock in the Madison area). Very professional and efficient. Highly recommend.

Bruce Erdmann

3 years ago

Fast and friendly service, they took care of my urgent need for unclogging my sewer pipe.

Susan Fulks

2 years ago

Jerry straightened a plumbing vent and installed temporary flashing on my roof after a tree fell on it. He cleared debris from the roof vent and drain techs cleared the debris from the kitchen sink drain stack. I greatly appreciated the professional and competent approach and the explanations of what they were doing as it occurred.

Michael Wenkman

9 months ago

Tim, our installer, was very professional...thank you.

Andrew Weiss

5 years ago

Very fast and very good service. Took care of my issue and explained why it happened and how to avoid it in the future. Great experience with the office and the service tech. They will definitely be taking care of all of my plumbing needs moving forward.

Ibou T

3 years ago

Great customer service, highly recommended.

Linda Coelho

2 years ago

David Gallay

4 years ago

Amazing service! Came out on the first Saturday night of the big freeze to check on one of our burst pipes and locate all of the outdoor cutoff valves. For the repairs, Dennis did a great job, found the break with minimal impact and gave us some really useful advice on how to better protect our pipes in the future. Highly recommended!

Andrew Smith

2 years ago

Margaret Reno

a year ago

I have used H.J. Pertzborn for all my plumbing needs for years now and have always been pleased with their service. The work is done very professionally and I have never experienced issues with any work this company has done for me. Their staff are courteous and friendly and all of the technicians who have come to my house have been professional, friendly and enjoyable to work with. I am always pleased!

Lynn Thompson

a year ago

Susie Gehrke

a year ago

Michael Grasmick

3 years ago

Jesus was meticulous about fixing my clogged sink and conscious of not making a bigger mess out of what already was. I was told a technician would come about an hour after my phone call, when in fact, Jesus was here in about 30 minutes. I would not hesitate at all to recommend Pertzborn to family and friends!

Bob Hague

a year ago

Mike Ales

3 years ago

We had Pertzborn Plumbing out to fix a clog in our kitchen sink, which was also affecting the disposal and dishwasher. Pertzborn sent their tech Jesus out to work on the problem and things could not have turned out better. Pertzborn called in advance and Jesus was right on time. Within the hour, he had the clog cleared out and tested the disposal and dishwasher - everything was back to normal. No mess, no issues, period. Jesus was friendly, thorough and explained everything he did in good detail. We highly recommend Jesus and Pertzborn Plumbing, based on the experience we had.

Jeffrey Holloway

2 years ago

David Catherman

3 months ago

Molly Stone

6 years ago

I have had Pertzborn Plumbing at my home numerous times recently. I have called several times to speak with Steve regarding billing questions. He has always been patient and understanding with me and adjusted my bill according to issues I discussed with him. There aren't a lot of companies that would do what he did for me because he felt it was the right thing to do. Steve is an awesome person and employee. I must also say as many times that different service techs have been here they are all outstanding and are truly a credit to their profession and to the company they work for. Tim was here most recently and is absolutely an asset to this company. I have had different employees at my home and everyone of them are exceptional in what they do. Everyone at Pertzborn from billing to the person that answers the phone when you call are the absolute best. There is a reason they have been in business as long as they have and I hope they stay in business for a long time to come. Always call PERTZBORN if you have any problems whatsoever. You will never be disappointed and will always be happy with the work results. Thank God for a business like this that puts customers, honesty, excellent service and integrity above all else, which is very hard to find in this day and age.

Brent Hemb

2 years ago

Easy to work with and got the job completed just a few days off of schedule, but we were flexible. Very professional and easy to work with!

Terri R

a year ago

The plumber arrived on time and was very courteous. He tested all fixtures thoroughly and, though unable to determine the cause of the moisture on the first floor, successfully and confidently ruled out the cause as any plumbing fixtures. I have used Pertzborn through the last 10+ years for various plumbing needs. The plumbers are always very neat, thorough and professional, though somewhat more expensive than other plumbers. But, if you want it done right and with no muss or fuss, these are the guys to call!

Christina Wagner

a year ago

Jesus came and was so helpful; he figured out the problem right away and took care of it quickly. He was kind, funny and professional! THANK YOU!

John Kollath

8 months ago

Same day response. Sorry to hear that the technician is retiring soon. He does good work and is pleasant to have around.

Sara Jordan

3 months ago

Beau Smithback

2 years ago

julie mottier

2 years ago

David King

3 years ago

Pertzborn Plumbing repaired a broken sewer pipe that was located under the slab of our laundry room. A crew arrived 40 minutes after our initial call and quickly located the break. Another crew was sent out to do the repair which consisted of jackhammering a portion of the floor up, repairing the break and then filling with stone and pouring new concrete. There was no mess to clean up afterwards. We were consulted and kept informed at every step and received a quote that was very reasonable. Everyone that we dealt with was very professional and courteous. The job was completed on time and and for the price we were quoted-there were no surprises. We are extremely happy with our experience with Pertzborn Plumbing and would give them 10 stars if we could.

Patricia White

a year ago

I had an ongoing leak from a valve I had just turned off. I called Pertzborn and requested help. They had Ryan at my door in about 20 minutes. I have used them for years, but I’m constantly impressed with how quickly they respond to urgent situations. I will continue to be their loyal customer.

Martha Moye

6 months ago

We have used Pertzborn for many repair services big and small. Always nice people to work with and do great work. We always feel confident that work had been well done.

Odulia Halstead

3 years ago

If you need a reliable plumbing service that you can always count on for prompt professional service, look no further. No other company compares.

Brad Studnicka

9 months ago

Eduardo Arangua

a year ago

Great service.

Godwin Amegashie

2 years ago

Robert Osory

2 months ago

Repaired a heater and charged the same amount when if failed. Ripped off!

Natalie Fuller

2 years ago

My condo company uses HJ Pertzborn. On 6/14/21 they flushed our sprinkler pipes. They do this every so often. We have lived in our unit for 8 years; we store things like leftover 2x4s, plywood, our bikes, yard games, and gardening stuff in our storage locker in the community garage. This storage locker is about 6 feet from one of the sprinkler valves. My neighbor, I'll call her Shannon, has a storage unit right next to the valve. She said since she has moved in (+5 years) her storage unit floods every single time the sprinkler system is flushed. Keep in mind it's nasty, smelly water that causes stains. Our entire community parking garage is stained w/ this stuff. Granted, clearly our condo management company should have done something about this, but Shannon is a sweet older lady who didn't want to cause any trouble, so she simply emailed and called when her unit flooded; they didn't do anything, except the time before 6/14/21 , where they applied a piece of PVC piping that they didn't even attach correctly. THIS acknowledges that, indeed, HJ Pertzborn knew there was a problem and that they caused damage to Shannon's storage unit previously. Now, fast forward to 6/14/21 when our storage unit also floods. My husband spent hours cleaning this mess up. We had to throw away over $550 worth of items that got ruined in the flooding. Right away, I call HJ Pertzborn to ensure they know about this problem. I speak with Wendy. Wendy said I understand you have loss and that needs to be addressed. What happens next is the condo company says they and HJ Pertzborn are not responsible for any of the negligence that caused this flooding. I called Wendy at HJ again since she had previously said my loss needed to be addressed and she replied that she cannot say anything else b/c it's the condo company she has a contract with. Once again, it should be reiterated that the last time Shannon's storage unit flooded, HJ decided to add an additional pipe (just PVC piping) to extend the length. This pipe was literally unattached from the original pipe. I have pictures. All of this is frustrating and ridiculous. I would never recommend HJ Pertzborn based on this : incredibly crappy service, saying they'll make something right and then going back on their word, and doing a poor job fixing an ongoing problem.

Michael and Barbara Henderson

3 years ago

Small faucet leak. Worked us in to the schedule for a quick fix. Been working with them for years. Small issues to large remodeling projects. Always meeting our expectations at a good price. Thanks again for the great service.

Gerri Booth

3 years ago

I've been using Pertzborn for almost 30 years. They always do a great job. They're also great at explaining what they're doing and willing to offer advice on things I might want to do in the future.

Richard H. Severn

2 years ago

I had an outside farm faucet repaired in Oct. 2020. That plumber knew nothing about how to do it, and it had now failed again already.
Pertzborn's people knew each and every detail to get it right and got two of them dug up and replaced using the proper filter fabric wrap and gravel surround in only three hours. We also now had the proper line shut-off valves installed.
[A four hour job done in three, which saved me a lot of money!]

Jacob Brand

3 years ago

Diane Jungblut

2 months ago

Great service all around, from the scheduling person to the technicians who did the work. I had purchased a faucet for the bathroom that was not going to work, so it required a second visit from a technician after I purchased a different faucet. They were kind enough to extend the original invoice rather than start over with a new one. The work was excellent, and the customer service outstanding. Thanks so much for all of it!!

Darleen Dankert

2 years ago

Very efficient and pleasant to work. Would definitely recommend to anyone who has plumbing needs.

Kathleen Lukasik

7 months ago

Pertzborn was there for me in crisis time..not once but twice!!
Very professional unbelievably
supportive when I was near wits end..and all this at a reasonable fee stated before hand..I will never call anyone but Pertzborn
for my plumbing needs again🙂

Edward Moye

3 years ago

We use HJ Pertzborn for all of our plumbing needs. They are friendly, responsive, and most importantly - they have shown they are willing to work with us on scheduling and going out of their way if the situation needs it! I won't use anyone else in the Madison area!

Don Wankerl

4 years ago

Brian Johnson

2 years ago

Friendly, on time service. Our go to plumbers!

Cheryl Diekvoss

4 months ago

Travis Wing

4 years ago

Great friendly people. They really know there stuff.

Hailey Ziegler

3 years ago

When it comes to a large project, would never recommend this place. All the employees do is complain loud enough for all tenants to hear, and completely ruin a well maintained landscape. They don't even clean up after themselves. There have been hoses and gravel dumped into the garden. Only half the lawn was replanted the rest left completely ripped up and ruined including the garden. This place is absolutely awful.

John Hardiman

3 years ago

I had a toilet problem and Pertzborn had someone at my house by 10 am and the problem was totally remedied within an hour. Couldn’t have been happier with the explanation of the problem as well as a few minor suggested tweaks that should make the problem less probable in the future. Thanks .

Maureen Webb

4 months ago

Sam Plester

2 years ago

Used HJP a couple times, and they've always a) turned up on time, b) been super-polite and tidy, c) done a great job and d) just been all-round lovely people. Highly recommend.

Adrien Lambert

3 years ago

Had a really positive experience with these guys. On the weekend our water heater sprung a massive leak. They have on call plumbers so someone (Ryan if memory serves) came out right away. He first tried to repair the water heater instead of immediately going for a replacement which I really appreciated.

Ultimately he wasn't able to save the thing since the gas valve was damaged from excess water exposure. He then explained some options on replacement heaters and they had several in stock. We were able to get a new water heater within just a few hours of when the leak started.

Billing was prompt and explained to us in advance. These guys were great and I'll be going back for future plumbing needs!

Tim Mosleth

3 years ago

Jerry Gabor

a year ago

Claire Naughton

a year ago

Nick S

9 months ago

Called H.J. to help winterize my hose lines and fix an issue with the toilet. Excellent, timely, and professional service! Highly recommend.

Anna Schwerke

3 years ago

My water heater was malfunctioning, and I called HJ Pertzborn to help. From the call with the friendly receptionist Min to the very personable plumber Scott, the whole experience couldn’t have been done any better. Thank you, HJ Pertzborn team, for being awesome.

Thomas Kelly

3 years ago

brian junghans

a year ago

The job performed by Pertzborn was performed precisely as described via telephone-ordering and in a timely manner. Thank you.

Jeff Blank

2 years ago

Pertzborn replaced my water heater 4 years ago. I had them out today to do a maintenance check on it. They have also performed some work on my copper supply lines installing a water line to the fridge. They have consistently been professional, responsive, on time and reasonably priced. They're my go to provider when I need help. Thanks a bunch.

Gaye Anderson

8 years ago

We were very satisfied with both their service and price! We will definately use them again!

Toni Chamberlain

a year ago

I called H. J. Pertzborn for help with an old gas fireplace since I didn't know where to start. Bruce was courteous and professional. He told me what he thought was wrong and referred me to a fireplace company. He even took a photo of the model number. While he was there, he checked the water heater, as a courtesy. He was very kind. I was impressed by how much he went out of his way to help me.

Thomas Steidl

2 years ago

Ahmadou Ndoye

a year ago

They showed up to my house to fix a leak in my bathroom, that took less than 5 minutes to the technician. After that, he installed a water line from my basement to the refrigerator in the first floor. The time the technician spent in my house to fix everything was approximately 2 hours and 15 minutes. The technician was a very nice guy and I am satisfied with his job. However I was charged $473. Honestly I was not fairly charged and very disappointed with the pricing. I will shop around next time.

Peg Walls

3 years ago

Have used Pertzborn several times in the last several months and they were always prompt and did good work.

Janis Eells

4 years ago

We have had Pertzborn as our plumbers for 20 years since we moved to Madison. We have always received quick, competent and friendly service. I recommend Pertzborn to anyone who asks me about a plumber.

Daniel Blanke

3 years ago

H.J. Pertzborn Plumbing & Fire Protection has EARNED my business for life. I certainly suggest you let them EARN yours as well.

I've called H.J. Pertzborn on various occasions for differing plumbing related issues. On each and every occasion they've provided unmatched professionalism, expertise, generosity, politeness, understanding and an extreme sense of urgency.

For example, my latest call to H.J. Pertzborn was for an unexpected water heater failure in a new home. Unfortunately, the home inspection failed to mention that the water heater was 26 years old. Needless to say, it needed replacement. H.J. Pertzborn removed the old water heater & installed the new water heater the same exact day that I called and within a couple of hours. Not to mention, I didn't even need to be home. By the time I returned home for lunch, everything was completely taken care of. Not only was everything completely taken care of, but the cost was incredibly competitive. One of the many times H.J. Pertzborn Plumbing & Fire Protection has blown my expectations out of the water.

If you have a plumbing issue, call H.J. Pertzborn. They'll make you a customer for life.

Jim Weber

4 years ago

That got the drain unplugged. Thanks

Rachel Miller

3 years ago

We love our tiny little sink in our closet. It's too bad the vanity has doors on it, because, if it didn't, everyone could see the beautiful plumbing. Nice work!

Rich Kvalheim

a year ago

Geoff McAlister

2 years ago

Chuck Wedig

5 months ago

H J Pertzborn Plumbing serviced our water drinking system. The work was completed in a very professional and timely fashion. We are very happy with the quality of their work.

M B Lindsay

2 years ago

Danny Ironmonger

4 years ago

Marilynn Miller

3 years ago

Most recently, Pertzborn delivered softener salt for the water softener they installed two years ago. Past service includes locating and repairing a leak and same day service for a clogged drain. Every interaction has been professional and the work well done. It's been a pleasure dealing with them.

Cherie Hellenbrand

a year ago

Bee Lim

2 years ago

From the point of estimation through execution, it was a great experience; the team was very responsive and communicative. The expertise of the on-site crew was apparent and the work was done with great coordination and skill. Would definitely consider this company again for any future plumbing/pipework.

Jon Freson

2 months ago

Sarah Brandt

a month ago

robert selk

a year ago

Technician arrived very quickly for my clogged kitchen drain. Very efficient and did a first class job.

W01121 EXP

a month ago

wenxin Chen

10 months ago

Bruce Hansen

3 years ago

Plumber was very skilled and pro-active in analyzing and correcting problems. He also worked very efficiently and quickly.

Beckie Jeffers

a year ago

I have never dealt with a company that communicated so poorly and was so unprofessional. I was misinformed and had to make multiple attempts to contact them to get any information at all. And now I have to pay even more to get someone else to take care of this situation. So disappointed!!

Dylan M

5 months ago

Bruce led the installation of a new hot water heater system and new water softener for us today. I simply cannot say enough good things about our experience with Bruce and H.J. Pertzborn. Our old systems quit on us, and we sought out proposals from several companies. Not only was H.J. Pertzborn's bid the lowest and extremely rapid (Bruce came the same day we called, and Steve sent the proposal the next day), but it was immediately clear that Bruce could be trusted to install the system we needed and not oversell us on unnecessary products. Bruce was also willing to think creatively about the best use of space in our old basement, while the other companies we talked to only wanted to put the water heater in the location that was most convenient for the install, but not for us.

The installation today was flawless, and both plumbers that came were so considerate of our kids running around everywhere while they worked. Bruce explained everything to me to make sure I understood the plan and the new systems, and we can already see how much of an improvement these changes have made for our house!

I could not be more impressed with H.J. Pertzborn from start to finish. They were responsive, completely trustworthy, and did amazing work for us on a tight timeline. We will not go anywhere else in the future.

Sue Wallinger

2 years ago

We had an emergency sewer repair after a collapse. Pertzborn workers were timely, professional and came in under budget.

mike golden

3 years ago

Nadine Fish

7 months ago

Steve Sutter

a year ago

Very knowledgeable, Anthony did a great job!

Robin Staley

a month ago

The crew that comes out every year for annual sewer/drain cleaning is the best! They are friendly, professional, informative and the work they do has ended previous problems I had with sewer backups due to tree roots in the line.

Richard Salatino

3 years ago

I've had Pertzborn out to my house a few times. They've always been on time, solved the problem, and their service persons were friendly, informative, and professional.

Howy Freefallman

a month ago

Everyone from the office personnel to the field personnel were great to work with. I would use them again.

Alexander Gish

3 years ago

H.J. Pertzborn was easy to schedule with, came quickly and did an excellent job on repairing my water main, installing a new water softener and spill sink. The plumber that came to the house went above and beyond during the installation, explained things in an easy to understand way, and clearly cared about the quality of his work. I would recommend them to anyone.

jerry apps

2 years ago

Dick Gundlach

a year ago

Quick response, professional service.

MARGARET PERRY

2 years ago

Ryan was great... professional... informative and efficient!!!

Adam Chern

2 years ago

Pertzborn has performed fire sprinkler compliance and stormwater management compliance inspections and maintenance for us for over 20 years. Their service has been competitively priced, and they have never failed to provide the service requested.

Jack Steele

2 years ago

H.J. was very responsive to all of my questions about replacing my 40 gallon water heater prior to installation. However, they replaced my tall and narrow water heater with a short and wide water heater, thus reducing the footprint of the utility room, and boxing in a bunch of storage . We had to destroy some of it to get it out. Would have been great to know about this ahead of time, or prior to on-site installation. When I found out post installation, they didn't respond to any email questioning why this wasn't communicated at any time. In addition, the plastic bag affixed to the side of the unit with the user's manual and warranty paperwork was filled with water. Didn't realize it until it fell off the side of the water heater and onto the floor.

Charlene Sime

2 years ago

Great service, fair price for a job done quickly and efficiently! Will definitely call them again when needed.

Shaun Abshere

3 years ago

Fred Kraemer

3 years ago

We had Pertzborn Plumbing come to our home to install a bathroom faucet and 2 toilets. We purchased the faucet and toilets on our own. Pertzborn gave us an approximate estimate, which was pretty much on target, and they came out within a few days of us calling. Our plumber was Jake. He was punctual, courteous and efficient. He did a great job and cleaned up nicely. He wore covers on his shoes to keep the work area clean. He took his time and answered our questions. He took away the old toilets for us at no additional charge. Everything is working nicely. We will definitely use Pertzborn Plumbing again.

gwen ebert

3 years ago

Always friendly and reliable.

Sherry Petersen

3 years ago

Dennis was very kind & efficient. He showed professionalism & empathy. The Sewer Techs were also very quick & efficient. Great staff! Thank you

Vicki Seymour

a year ago

Pertzborn Plumbing has given us great service. They are always friendly, polite, honest and work fast.

Gary Grummer

2 years ago

We were in need of prompt service to replace a defective sump pump. We were able to schedule an appointment right away. The technician was oh so friendly, courteous and knowledgeable. Great experience!

Tamara Dudiak

8 months ago

Randal Rock

3 years ago

Wendy Goddard

2 years ago

my employer is a general contractor so we use HJ Pertzborn for our commercial projects and they always meet our requirements and expectations.

Jennifer Hansen

a year ago

Chris Helmer

6 months ago

Rapid response. Friendly and efficient people.

Charles Dyer

3 years ago

Quick, efficient work. The two guys who came and cleaned our basement drain were excellent and friendly.

Brendan Conway

3 years ago

Sarah Quinn

2 years ago

Great and skilled technicians. I had two different service providers in to try to fix a problem with my on demand water heater with no results.. I reached out to Pertzborn and the technician they sent noticed the problems right away that no one else had seen. He immediately fixed my leaking and identified a solution for intermittent hot water, which involved my gas line. They have since completed all repairs and I am very happy with their work I also had them fix an outdoor faucet. The technicians are on time, friendly and very skilled and I am happy to have them in my home. II also appreciate the people who schedule as they seem to really try to get your work done as soon as possible and are flexible. My

Debbie Cropp

3 years ago

The repairmen did a good job; however, the outdoor replacement faucets were a different color than the original and don't look the greatest, but they work much better than our old. Otherwise we would've given 5 stars.

Alwyn Fitzgerald

2 years ago

Dispatcher was very courteous and helpful, did everything she could to squeeze us in to their otherwise busy schedule. While it took 2 tries to get the problem fixed, the plumber was knowledgeable and professional. Would highly recommend.

alison

3 years ago

Carl T Meier

a week ago

Torrey Jaeckle

a year ago

Due to an accident in our utility room we had a small gas leak on a Sunday. The gas was shut off to the house leaving us with no ability to cook, heat the home, and no hot water.
I filled out the online form on their website and explained the situation and that we needed someone ASAP to fix the leaking pipe. Someone called me at 7:10am the next day and they got a plumber in that same day around lunch to look at and fix our issue. I was worried we'd have to wait days for an appointment, but they took got me taken care of immediately!

Rpflu294 Pflum

2 years ago

Judith Green

7 months ago

Capping gas to stove and filter changes

Paul Lane

a year ago

Julie Gaffney

a year ago

Preston

4 years ago

Fast and easy

Linda Gillette

8 months ago

Both repairmen/plumbers were very knowledgeable, professional, courteous and on time!!!

Stephen Sanborn

9 months ago

I thought we had a small problem in replacing the wax seal, but it took a professional to know and explain to my satisfaction that the underlying problem was the uneven floor.

John Paul Koczan

4 years ago

Couldn't have been happier with our newly unclogged sink- if I could have given 6 stars I would have. We previously hired HJ Pertzborn for plumbing work, and they were always great, but this was the first time we used them for drain maintenance.

We had purchased a drum auger to try and handle the clog ourselves, but were unsuccessful after multiple attempts. At one point the auger line wouldn't budge, it was just completely stuck at one spot.

Jesus was our technician. He was on time, very friendly, professional, and took time to double-check all his work and clean up after everything was done. All in all the job took just about an hour. I highly recommend!

Beth Ann

2 years ago

Really great install. Ryan was the best. Thanks!

CC Mundy

a year ago

The entire experience from call in to request service to the service itself exceeded my expectations.

Judith Cirves

4 years ago

Quick help for an emergency problem when I returned from the hospital. Work done promptly and neatly. All employees I spoke with were knowledgeable and polite.

Tom Puchner

6 years ago

Used twice recently--replace a kitchen faucet and put in a filtration system. First time I've used Pertzborn and will use again. Had Scott the first time and requested him for the second visit. Took the time to explain what he was doing, and did a few things to make his installs to his liking--ie added a couple valves where we didn't have any, replaced another valve with something that is better. Bottom line is I felt very confidant he gave us the best installs with the best connections--clearly felt strongly about doing the job right, not just getting it done.

Emigh Cannaday

7 years ago

I called them after discovering a horrible smell coming from the bathroom and basement. Their office staff was cheerful and polite, and they put me in touch with the service department immediately. I was told someone would be by within a couple hours and that they would call before they headed out. Maybe 45 minutes later I got a courtesy call saying a plumber (I think Greg) was on his way. I was SO impressed already! Then he discovered that the smell was coming from a sewer pipe from a toilet that was removed during a foundation repair. The pipe was never properly capped, but Greg fixed it in ten minutes. No more smelly house! He answered some other questions I had about our fixer-upper and he was so nice with our dogs that I sent him off with a bag of homemade cookies. HJ Pertzborn was worth every penny, and now I'm going to have them replace our water heater. SO impressed!

Todd Knutson

5 months ago

Thanks to Steve for coordinating our plumbing needs.
Appreciate Anthony, Trobitio and Leslie for their professionalism and expertise. I Highly recommend H. J. P

Mary Giblin

2 years ago

We worked with Pertzborn for a fairly large project in our single family home, involving removal of existing cast iron sewer pipes under our basement slab in our older house and doing a bathroom relocation/rough-in. Bruce and his team was clear with communications, thoughtful and very skilled. We were pleased with the process from estimate through job completion and look forward to working with them again in the future.

gloria crossitti

3 years ago

JoAnn Spring

2 years ago

We had a dishwasher installed and it needed an air gap. Our plumbing was old, and we needed a new water turn off ,,, Also we switched from a our water softener disconnected and a noise problem (clunk when we flushed) fixed . I was happy with the service.

Sara Christiansen

5 years ago

So I had a leaky bathroom faucet and needed a drain cap...

Scheduling went fine, plumber came and was nice. He didn't have the drain cap needed, so had to be ordered. He fixed hot water gasket that made the faucet leak. As he was walking to his van, I noticed it was leaking again. Got him back into our house, it leaked at first, then stopped. He was nice said if we had any problem with it they could fix it when they return for the cap.

It stared leaking again. I called right away and the woman said I would not be charged for them to come and fix it again. She would call me when the cap came in. Super pleasant.

Two weeks pass...

I called them back. Now there is a new woman (Amy?) who could not honor what the 1st scheduler said because she was no longer with the company. She didn't' have any records from the 1st plumber that it started leaking again. She was quite rude conveying the message. I tried to plea my case. It was clear she did not care. After all, as she said how do we know it is leaking because of the same problem? Hmmm...

2nd plumber came, different guy, still nice, and fixed the faucet (maybe another gasket?) and replaced the drain cap. It didn't leak for a day.

Interesting that the $400+ bill came really fast. Their accounting department must be good.

I got a different plumber. The faucet is fixed. 1st time. Too bad. Pertzborn helped us with a clogged drain 2 years ago and were great. I will not be using them again.

Jacquelyn Beem

2 years ago

Jesus Reveles

a year ago

The plumbers arrived early and were pleasant. They completed the task quickly.

Mary M

3 years ago

Ferrinne Spector

2 years ago

They were quick, responsive, helpful and really pleasant in a situation that seemed pretty bad to us.

thomas edwardson

4 years ago

Fast and efficient service

Kenneth Miller

3 years ago

Kristen Derenne

3 years ago

Kent Emerson

2 years ago

Angie Addison

5 months ago

We used H.J. Pertzborn to install a reverse osmosis line and facet in our home. They did an excellent job! They are easy and efficient to communicate with and the job was done in a timely and neat manner. They made the process so easy from start to finish. We will definitely be using them for all of our plumbing needs.

Michael David

2 years ago

Excellent, fast, professional service. They took the time to explain how to prevent drain issues in the future. Easy payment online. Thank you!

David Clay

5 months ago

The work performed was done well. It looks professional and works well.
My only issue was cost. I was shocked at the material cost and upcharge on that. I was also surprised it took 3 hours to install a small stationary tub (But I wasn't there to watch what all was happening).
It was over $800 (excluding the tub/faucet).
The plumber also said he would secure the sink and did not.
I will say that I should have gotten it quoted before I did the work. Lesson learned. But the work was done well.

Chad Speight

4 years ago

We hired Pertzborn to update our 1980s condo sprinkler heads, and they did an amazing job. Joe was prompt and courteous with his proposal, and Jerry was awesome to have doing the work. He was clean, conscientious, and friendly. We can’t wait to have our ceilings restored and our remodel completed, because we will not miss the old, unattractive sprinklers that were fully exposed. I suspect some of our neighbors will consider updating their sprinklers once they see the finished project. The new sprinklers are “pop down” heads which look like a white disk on the ceiling. Very unobtrusive.

Jennifer Fandel

a year ago

Pat was so wonderful! We caused the plumbing issue, trying to replace a sink, and he was kind about that...and was even willing to walk me through how I would install our new sink (because we were working on a budget and I was determined to finish the job). I appreciated how he explained everything that he did. Also, this was an emergency job...and Pertzborn dispatched someone quickly. Very grateful.

Jim Berkenstadt

2 months ago

HJ Perzborn Plumbing is excellent. They know plumbing! If you have a serious plumbing issue, these are the guys to call.

Emily Kosmerl

4 years ago

We had a pipe freeze and called Pertzborn around 7 on a Saturday night. We got a call back from Dennis within 20 minutes. He was super helpful and got us started on a few things while he continued with his other calls. By the time he checked back in an hour, we'd managed to unfreeze our pipe ourselves. We'll be calling HJ Pertzborn first from here on out. Absolutely top-notch customer service and the knowledge to back it up.

Shawn Nissen

a year ago

Anne Tigan

2 years ago

Brian was a professional and courteous. He double-checked with me about work I requested. He communicated well with me about the work being done and was accurate about the time it would take. As a returning customer, HJ Pertzborn offered me a coupon and another discount on the bill. Great customer service and recognition of repeat business. They are the only ones I do business with.

Mary Mary

2 years ago

very good

Victoria Krantz

4 years ago

With the -20 temperatures we experienced last week I had some of my water pipes burst. So I was in desperate need of immediate service. Not only did the service dispatcher talk me off the ledge I was ready to fall over but she had as technician to my house in 3 hours. I spend over 8 hours of quality time with the technician that day. He was friendly, talented and patient. He explained everything he was doing and before leaving made some recommendations for things I could do in the future to ensure something similar didn't happen. 2019 made record cold temperatures it's nice to know that there is still a plumbing company that exemplifies excellent customer service. Thank you HJ Pertzborn for making a very frightening home owner moment a little easier.

Tina “YH” Kou

2 years ago

Kris Kluthe

2 years ago

William Neill

5 years ago

Did not fix my issue and I had a VERY bad experience. Referred me to an electrician and charged me a lot of $$ just to say was an electrical issue. Electrician evaluated and determined it was in fact a plumbing issue.

Called a second plumber and they fixed right away. I shared the invoices and asked Pertzborn to waive my fee but they refused. I paid for them to do nothing and incorrectly diagnose an issue that was quickly addressed by a different firm.

Charles Bollig

3 years ago

Kathryn Steffel

a year ago

We use Pertzborn and have for a while. Feel confident in using their services and they are very professional and do great work. Also very good accounting and office staff to work with when I had any questions.Recommend to anyone needing plumbing work.

Carolyn Frey

2 years ago

They gave us a very reasonable estimate to replace our hot water heater. We were very satisfied with their work. Their workman was very nice and explained everything to us ahead of time. We always use H J Pertzborn for our plumbing needs.

Dolma Shongkha

2 years ago

H.J. Pertzborn Plumbing and Fire Protection Corporation.