Best Testing Services in Lubbock TX
Plumber
Plumber
Had a busted water line 3 months ago. Called and spoke with a guy named John. He was extremely disrespectful and arrogant, like he was better than me. The men who showed up were nice so I didnt question their intelligence. The bill was disgustingly expensive, but at least I could end business with this company... or so I thought...
Now I have a foundation issue and the same water leak but worse. Called another plumbing company and got it fixed right. Except now we have to hire framers, carpenters and a hand full of other contractors. With all this money were haven't to spend because of DR Plumber.. I think will be pursing for legal action.
Do yourself a favor and stay far away from this fly by night circus.
drplumberllc.com
Now I have a foundation issue and the same water leak but worse. Called another plumbing company and got it fixed right. Except now we have to hire framers, carpenters and a hand full of other contractors. With all this money were haven't to spend because of DR Plumber.. I think will be pursing for legal action.
Do yourself a favor and stay far away from this fly by night circus.
Lubbock, TX
Plumber
Great service excellent techs good job guys
duncanhtg-ac.com
Lubbock, TX
Plumber
M.R.Plumber was amazing. Professional. Kind, knowledgeable and they were very reasonable. Will use again!
mrplumbersilva.com
Lubbock, TX
Plumber
Terrible communication and do NOT recommend
On April 28th we had them at a rental property to check drains, HVAC unit, and water heater before new tenants moved in. They missed a drain so had to come back which resulted in us being charged a second time for a technician to go out to the house. Then there is the HVAC system....on April 28th we were told that the unit was good to go and the pressure test was good. On May 10th we had the line from the exterior unit to the interior unit completely frozen and melting into our attic. When the owner came to look at the unit the following day they asked my husband to come to the house to discuss the multiple problems with the unit. We went from “good to go” to multiple problems with the unit in a matter of less than 2 weeks. The owner of the company admitted that the technician that serviced our HCVAC system LACKED the knowledge to notice the multiple problems with the unit yet we were charged for this service. Again, we went from being told on the 28th that our unit was “good to go” to the entire unit being completely replaced on May 12th with new tenants moving in on May 15th. Instead of having 2 weeks to fix the problem we now have 2 days. When we are told that Jay Young himself would call by 10 am with a quote this did not happen instead the front desk called at 10:40 am and we never heard back from Jay Young. Once we had the quote sent to us we had questions and never received a return phone call from Jay Young to answer these questions. Since we still have NOT heard back from Jay Young we went with another company to replace our unit. This has put us in a terrible spot with new renters which has not made a good first impression on us.
Needless to say the technicians do not call you directly, the tech calls the front desk who then calls you which inevitably results in poor communication by the time the information gets around to the customer. Then if you have problems or questions you call the front desk who then has to call and explain things to the technician which again leads to something not being fully communicated correctly. Basically a bad case of the game Telephone from childhood except this is real life when it matters.
jyplumbinghvac.com
On April 28th we had them at a rental property to check drains, HVAC unit, and water heater before new tenants moved in. They missed a drain so had to come back which resulted in us being charged a second time for a technician to go out to the house. Then there is the HVAC system....on April 28th we were told that the unit was good to go and the pressure test was good. On May 10th we had the line from the exterior unit to the interior unit completely frozen and melting into our attic. When the owner came to look at the unit the following day they asked my husband to come to the house to discuss the multiple problems with the unit. We went from “good to go” to multiple problems with the unit in a matter of less than 2 weeks. The owner of the company admitted that the technician that serviced our HCVAC system LACKED the knowledge to notice the multiple problems with the unit yet we were charged for this service. Again, we went from being told on the 28th that our unit was “good to go” to the entire unit being completely replaced on May 12th with new tenants moving in on May 15th. Instead of having 2 weeks to fix the problem we now have 2 days. When we are told that Jay Young himself would call by 10 am with a quote this did not happen instead the front desk called at 10:40 am and we never heard back from Jay Young. Once we had the quote sent to us we had questions and never received a return phone call from Jay Young to answer these questions. Since we still have NOT heard back from Jay Young we went with another company to replace our unit. This has put us in a terrible spot with new renters which has not made a good first impression on us.
Needless to say the technicians do not call you directly, the tech calls the front desk who then calls you which inevitably results in poor communication by the time the information gets around to the customer. Then if you have problems or questions you call the front desk who then has to call and explain things to the technician which again leads to something not being fully communicated correctly. Basically a bad case of the game Telephone from childhood except this is real life when it matters.
Lubbock, TX
Why is Jay Young Plumbing giving himself 5 stars?
(See reviews below).
False review intended to pump up his business rating.
I wonder what else he's dishonest about.
jyplumbinghvac.com
(See reviews below).
False review intended to pump up his business rating.
I wonder what else he's dishonest about.
Lubbock, TX
Plumber
Marco was great he kept working on my bathroom until he got everything working correctly. He came on time, and he answered all of my questions.
actionairlubbock.com
Lubbock, TX
Plumber
Air conditioning went out. Don answered my call and came and fixed the problem very quickly. Bad fan motor was replaced (he had one on his truck!) quickly and we had cool air in no time. He was very professional and extremely knowledgeable. I would use them any time for heating and air and plumbing. They replaced my water heater 2 years ago - did an excellent job then, too.
www.precisionlubbock.com
Lubbock, TX
Plumber
Plumber
Just a short THANK YOU to Bill and his crew for doing a top notch job.I can guarantee they will not leave till the job gets done and is done right. i would give them 6 stars but that was not a option.
Harold Lane
Lubbock,Texas
1-30-19
mountainplumbingcompany.com
Harold Lane
Lubbock,Texas
1-30-19
Lubbock, TX
Plumber
I'm a single mother of 3 and this is the ONLY company I use for all of the plumbing issues I run into. Women get take advantage of a lot with things we are not familiar with, and Churchwell Plumbing have always been fair and honest. Thank you so much!!! God bless you all!!
www.churchwellplumbing.com
Lubbock, TX