Best Plumbing Upgrades in Lubbock TX

Excellent! Our heater was fixed within two hours of calling! Super nice! Reasonably priced! Thank you!,,

Joe and Isaac did a wonderful job for our plumbing. They were very professional and very informative on steps we needed to take on areas that needed to be worked on when they used the camera. Thank you guys so much!! Excellent job!!

Such a great experience! Everything he did, he explained it to me to educate us to troubleshoot and be more efficient as homeowners!

They cleared a blockage, diagnosed the problem, and contacted the company that caused the damage.

They were always early, quick, and professional.

In a situation where I felt helpless .., they helped!

They worked on my sewer several years ago and did the worst job I have Ever seen!!! They cut a place out of my porch on my patio that was about 7' by 3' and did an absolutely HORRIBLE JOB covering the cement back up. They literally ruined my patio and it would cost me thousands of dollars to repair the damage they did. On top of that, they put all the cement they cut out in My trashcan from my garage. They broke the handles on my trashcan where they tried to pick it up to take it out. So, what did they do?? They left my trashcan on my patio with cement all in it. I am a single woman and can't pick up the 50 lb trashcan. Years later and it is still on my patio. They did take one huge slab of cement out to the alley, where they dumped it by my fence. It is still there. I called afterwards to complain and all they said was no one by the name I told them worked there. They did not offer to help fix this at all. Yet, I sure am still paying them the $5000 they did for this total nightmare and slop job. I would not recommend this place to my worst enemy!!! Attached are the photos of the sewer that was placed in my patio. (which previous sewer was in my yard not patio). I did call Synchrony Bank and they stated they paid Mr. Rooter $5400 in August 2016. They are sending me the envoice and contract. The synchrony Bank that I am STILL paying for this job is under my roommates name, which is why you may not think you did the job. I have left several messages for the owner this week with no return call.

They came to my house for repairs under Choice Home Warranty for a claim that I made to repair hose bibs. They came out took pictures and said we will submit this to your warranty company and if they reject the claim we will call you with a quote if I wanted to pay for it. They asked for the $65 copay. I gave it to them. They cashed the check as fast as possible. they never called me with the quote. it was clear when they said if they reject … they meant when they reject the claim. They clearly knew Choice did not cover hose bibs. Yes it is true that they only answered a call but they knew what it was and that it would not be covered. It would have been nice if when they called in the morning to say they were coming if they had just told me that they knew it would probably be rejected do you still want us to come.