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Vicki, Travis and the entire staff are great. Prompt honest service.

I am very pleased with the service I received from Shannon with Roto Rooter.

I confess I first called a competitor who had a $99 special and guaranteed same day service (but I was told it would be the next day after my call before a technician could come, unless I wanted to pay an additional $99 after hour fee). First thing in the door the tech pitched me a service contract. He worked for about two hours with no observable improvement. He suggested another service call, and charge, for a tech to come the next day with a camera to locate the problem.

I decided to give Roto Rooter a call. Shannon was here within 2 hours of my call. He did a brief diagnostic to determine how bad the problem was, worked about an hour, maybe less, and after that the drain handled all the water we could throw at it with no problem.

I went on to talk to Shannon about my drain line and he explained how they can pretty accurately determine if the line has collapsed (my older home has terra cotta lines to the street). He also said due to the many years of experience he has cleaning lines he has developed a feel and can very accurately tell the condition of the line.

He told me he ran across roots that had made their way into the system. I elected to have him apply their RootX product which is guaranteed to keep my line clear of roots for 1 year.

I now have free flowing lines and can tell you that in the future Roto Rooter will be my first call...oh, and there was no sales pitch for a service contract!

Corey was very professional and knowledgeable. He answered all my questions and gave me tips on proper upkeep for my new water heater. When MSD came to work on the plumbing pipe issue, he took over me, answering their questions and dealing with them on my behalf. Corey made the entire experience both pleasant and simple.

Not to shaby!!! Awsome vac operator. Gets the job done. 👏

I highly recommend Using Right Pipe. Bryan was extremely professional every step of the way. Great service and price. We will be using him from now on!

Brian installed a new sump and serviced my existing backup. Some new piping as well. Very professional, knowledgeable, and clean work. Can’t go wrong!!!