Best Hvac Technicians in Louisville KY

Called a competitor that installed my garage doors to replace a broken spring. They were 5 days out from being able to come and fix it. Called absolute and they had someone on the way in an hour.Thad was super knowledgeable and answered all my questions about how to make the door quieter (right under my bedroom) and quieter opener solutions. Spring was replaced and back in operation in a jiffy. Will probably be replacing my garage doors in the near future and will be using Absolute Services. A+

He was pleasant, honest and prompt. I thought I needed a new shutoffs valve for my washer but it turns out the thing was just loose so he tightened it. Saved me money and fixed the problem.

Pros: came out same day, friendly tech.

Con: pricing. I was given a verbal estimate of between 500-550$. But somehow the compressor broke itself, and as a result, they charged me for more hours of labor and it ended up being over $700. As a consumer, I was forced to believe that my AC unit, which functioned fine when the tech got there, somehow broke itself while he was working on it. I expected that the company would stick to their initial estimate, but I was wrong. That was a big disappointment.

I was wary when I did not initially receive a written estimate. I think Louisville mechanical would be better served to supply written estimates and to keep the customer updated, as clearly and concretely as possible, if there are any price increases. That would keep an unfortunate situation such as this one from repeating itself in the future.

Very punctual. Good quality and quick work to get us back in action.!

Efficiency
Friendly
Professional