Best Cooling Solutions in Louisville KY

William did excellent work, and I can tell that he takes his craft serious. Thanks for getting us fixed up will!

He was here and out very quickly. I don’t know much about cleaning furnaces so I guess he cleaned and maintenanced it. He was very polite and professional and liked my dogs

Pros: came out same day, friendly tech.

Con: pricing. I was given a verbal estimate of between 500-550$. But somehow the compressor broke itself, and as a result, they charged me for more hours of labor and it ended up being over $700. As a consumer, I was forced to believe that my AC unit, which functioned fine when the tech got there, somehow broke itself while he was working on it. I expected that the company would stick to their initial estimate, but I was wrong. That was a big disappointment.

I was wary when I did not initially receive a written estimate. I think Louisville mechanical would be better served to supply written estimates and to keep the customer updated, as clearly and concretely as possible, if there are any price increases. That would keep an unfortunate situation such as this one from repeating itself in the future.

William branch and son is a company has been around for years how many years they do we use Emperor plumbing and air conditioning HVAC is a we call it and when a woman when I call the woman that answers the phone is very polite customer-oriented family-owned business and I enjoy them I like them they've been good to us very good to us you try to meet your needs and things like that and I've always at good very very good service with them but like everybody everybody's different you go to what company to want but I like women Branson son they've been reliable and good to us good service oriented people

We had a kitchen sink stoped up. The service man knew exactly what to do, very need, and knew what had to be done! Very good service.