Best Main Drainage in Long Beach CA

My friend referred me to this company, and I had them address my water line repair needs. Their plumber explained everything well, was professional, and was helpful throughout the whole service. I was very satisfied with the efficiency and quality of service he had done for me. I will definitely keep using them in the future for my plumbing needs in Los Angeles. Thank you!

He fixed our problem so fast! Excellent!

Prompt, quality service and upfront pricing. Very happy with the experience, and will use them for my future plumbing needs.

I called and asked for estimate on work that needed to be done. The estimate came back almost double of the other 2 estimates. I reviewed the work and materials to make sure it was an apple to apples comparison.

During the process, I received a follow-up call from a customer service QA rep. Very friendly and encouraged feedback. When I told him we were going to compare their estimate with that of 2 other companies he immediately asked if they could come back to potentially give a better price. Really? So...you didn't give me your best price the first time? OK, sure. He then talked up the gentleman who would be coming out. Said he was the sales manager and really knew his stuff. Great.

We scheduled this. But when the guy called prior to arriving he didn't know why he was coming and was asking ME? What is it you want me to come look at again? Did you just want a second set of eyes? Unbelievable! I told him that if I needed to tel him why he was coming...I didn't need him to come. No thank you. We're good. He just said Oh, ok. Well sorry you feel that way. Bye. Never heard from them again.
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Mark,

Thank you for your reply. However you missed the point. It was your rep's idea to come back out and give a more competitive quote. When he called on his way, he did understand why he was coming. Unfortunate that you are unwilling to own this. In fairness, you have a ton of great reviews. Perhaps I just happened to catch thing on an off day.

Scott and Roy were very professional and were able to quickly fix issues we were having and were also able to add a whole home water filtration for us on the same visit! Thanks again!

East Coast replaced our water heater. Were very responsive and did a great job. Highly recommended.

Tony and the team are GREAT to work with they are responsive. Very friendly and get the job done correctly in a timely manner. I will not use any other company. Thanks guys for all your hard work!