Best Home Comfort Service in Baltimore MD

I called L.J Bulter Plumbing because I was hearing a loud noise when using the water in my home. DPW was contacted several times to resolve intermittent noise. The water meter was changed but the problem continued. Finally I decided to call another plumber. Wes was professional, knowledgeable and exceptional. He diagnosed the problem and repaired quickly, PRV. Thanks Wes for performing a quality job.

When I bought my home a few months ago, my home inspector advised me that the HVAC system would probably need to be replaced sooner rather than later. Still, I was hoping to ride it out another year or so. But on Friday, a burning smell hit (and not the dusty HVAC first seasonal use smell). A wonderful tech came right out and gave us all of our options. The repair would have been a bit pricey so we decided to bite the bullet and replace the whole system now rather than gamble with a repair that may or may not carry us for a while. I was so stressed! The issues started on Friday and I had my new system by the end of the weekend. Dave and his team were amazing! They made an otherwise stressful experience very pleasant. Friendly, knowledgeable, and dedicated to doing a great job. They were very respectful of my home and were even friendly with my neighbor. They took the time to explain how to get the most out my new system and even explained why I had some inconsistent temps with my old one. They cleaned up so well you would never even know they were here! I even saw one of them on hands and knees in my driveway making sure no screws, etc were left behind. Look, if you are reading this with the goal of finding the cheapest price, these guys might not be it honestly. But if you are willing to spend a little more for quality customer service and guarenteed peace of mind - then these are your guys & gals. I will not use anyone else for my plumbing/HVAC. And I love knowing that I can call them day or night and someone will come right out under my new systems parts/labor guarentee. Keeping people on the ready 24/7 is not cheap. I understand why they may charge a bit more up front. But the peace of mind is worth it to me. And I would highly recommend Horizon. Especially Dave and his team. Good, friendly, down-to-earth people who understand how important it is to still provide excellent customer service in a world that has largely moved away from the old customer is always right model of doing business. Awesome job Dave & crew! Horizon should be proud to have you on their team! I would score you higher if I could! :)

Great experience with Mike's Plumbing & Heating. Will was a great technician who was knowledgeable on so many levels. We had a plumbing issue just days after moving into our new home. Will put us at ease with his help and made sure to fit us into the schedule before we went on vacation. The financing option is also a great option for a big job! I would recommend to anyone!

Excellent fast service. Fair pricing. Helped us use a water heater warranty that the original installation company refused to honor.