Best Plumbing Emergency in Lincoln NE

Great communication and went above and beyond to do a great job!

Biggerstaffs had kept my old air conditioning unit running from when I moved to my house in Lincoln in 2014 until the unit finally died in June of 2020. They sent someone out on a Monday to check it, then had a crew here early on Wednesday to install the new air conditioner. They were friendly, professional, and answered every question I had. I'll keep doing business with them.

Alan did a good job

I asked for an estimate with Costco for a new air system. Not going to lie I was really nervous when John Henry’s was the one that called. I have heard a lot that they are super expensive. Jon came out and went over our system and said I’ll be right back with some estimates, I was surprised that he was going to put estimates together and go over them in just a few minutes. He spent time answering my questions, reworking estimates, and add a new furnace to see what it would be to just replace the whole system at my request. To my surprise it was cheaper than the company we originally were planning on working with. We got our ducts cleaned the day before the install (I feel terrible I can’t remember their names) but they were so nice and explained everything they did. The next day Justin and Sterling came to install the new system. They kept me updated the entire day, when they were leaving to go put together duct work at the shop, turning on the furnace where I would smell burning, and when they were finishing up and could walk me through everything. Needless to say I am just impressed with everyone. Every time someone new came to the house they would introduce themselves and either take off their shoes or put shoe covers on. I can’t get over the level of customer service I experienced during this process. Customer for life.

The Star City Drain Services repairman (Kyler Keim I think) quickly assessed the problem, fixed it efficiently, and helped with
another problem that turned up gratis (!). Professional,
courteous, Sincerely interested in doing a good job at a good
price. I will be back next time I have a similar problem.
Excellent!

Kevin came out same day to look at our sump pump, gave me a quote and then was able to come the next day to install it. He was knowledgeable, professional, and timely.

American Professional Plumbing was great! I called to make an appointment for my kitchen sink, and they were there within the hour! Very professional and friendly. HIGHLY recommend!

We have used Matt's for years. They are always prompt, professional, efficient and friendly. Cost is very fair.They always clean up after doing the job. Iwould definitely use them again and would recommend them.

Good prices. Fast and looks good

Prompt, fast service
Professional and friendly. Will absolutely use them again and would definitely recommend! Excellent service

Very impressed with the quality of work and professionalism that I got. From the estimate visit with Mark to the actual installation of my back flow piping in prep for underground sprinkler installation coming up with Mason who was training Richie. Everyone was in time, professional, and did a fantastic job. Would recommend them to anyone.

Thanks for good service. Quickly took care of our plumbing problem, and was out in a short period of time. Great service for the money.

I can't speak for all of Mr. Rooter's technicians, but I had a great experience today with Daniel. He was prompt, courteous, competent, and efficient. He quickly identified the necessary repair, clearly explained why it was necessary, prepared a quote on the spot, and the necessary pipes replaced a few hours later.

Scheduled for time was an hour late. Added freon to AC did not check for leaks charged over 300 freon leaked and we had no air. When we called them we received one excuse after another. Called another company and they fixed us up.
I will never use them again. They would no refund my money for the freon that leaked the same day.