Best HVAC System Repair in Lincoln NE

Yesterday, for the second time this year, Biggerstaff was able to come out and help with with a plumbing emergency on just a few hours notice. Thank you so much for all you have fixed for me, this year. Also, thanks for being very efficient on the job and very nice people.

The company came out through a AHS home warranty request. The first time the plumber came we had three toilets that had problems. The plumber fixed one of them. I called them back to get someone to come back to fix the other two toilets. They kind of fixed one of them but the handle still jiggles in a weird way but the other toilet was still not properly working. I was told that the flushing mechanism on it was not good and the toilet was not a good brand of toilet. I asked if it could be repaired and I was told that I would need to get a new toilet. So he left and I called back again and they said they would send another guy out. When he came he refused to look at the toilet with the handle that jiggled and looked at the other toilet that was still not working correctly. He flushed it eight times and said he could not replicate the issue I was having. He put in a new valve gasket and left. While he was flushing the toilet he told me that a lot of their bad reviews on Google come from AHS customers who are not happy but they can't do anything about that because they are not paid for their labor, just parts, and they are not paid for the subsequent visits they have made, just the first one so they are just here to make me happy, and that AHS won't replace toilets if they suck down toilet paper. I have worked with AHS on other issues and they have been able to apply the cost of the parts to repair something to a new product, even if it doesn't cover the entire cost. It felt like he was trying to blame AHS for them not being able to properly repair the toilet and never even talked to me about what the cost would be if I wanted to cover the repair myself, just the cost of a new toilet. And the handle on my other toilet still jiggles and was never properly fixed. Outside of those things, even if they had done a good job on repairing the toilets I still would have given them a low star review because both plumbers smelled horribly of cigarette smoke. All three times the smell was apparent without having to be anywhere near them and it lingered after they left. I believe if someone is entering into my home to do work I should not have to suffer from their smelly habit.

I’ve had them come to my house twice once for my air conditioning and another time for an outdoor faucet for my sprinkler system. Both times they were at my house within hours. They had all of the equipment they needed on their truck. The technicians that come, are very respectful of my home. They put the slippers on their feet. They’re very informative, polite and kind. I also appreciate that they always let me know every step of the way how much everything was going to cost, and they always look for ways to save me money with any deals or specials. Highly recommend.

In a remodeling project, we had Action Plumbing come out numerous times to take care of various plumbing issues. I can’t express how amazing our experience was every single time. We had different people at different times, and each of them acted amazing and professional. We have found our new future plumbing service provider!

Brandon was very efficient and professional. He quickly diagnosed the issue and fixed it quickly. We were very happy with the service we received and will definitely use them again!

I called on a Wednesday to see if they could come get my air fixed and stated they would let a tech call me to set an appointment. No call so the next day I called back and the receptionist asked if I had explained to the tech what was going on so I explained to her no one ever called me back. She got my name down and my problem and told me she would make sure they could get back to me. One week later no call. I finally called back and she told me she would make sure this time they could give me a call. Now it’s been 2 weeks and I have not heard from them so I ended up calling a place from grand island that fixed it the same day.

Quick service and response time. Have had them out for previous services and always get the job done efficiently.

One of the Van's hit my mailbox and the office person doesn't seem to care about damage on my mailbox. Manger kept on lying about it.