Best Rooter Plumbing in Lexington KY

From scheduling online to the service performed everything was wonderful! It was easy to schedule and I was happy to see I could have a later day appointment. I received confirmation quickly and was even contacted earlier than my appointment to see if the technician could come earlier. The technician, Brian, was very professional and knowledgeable. It was a difficulty problem and he was able to fix it. He explained the issues to me and even made recommendations for future care in order to avoid it. Even when there was a mess from an overflowing sink, Brian cleaned everything up. The cost for the services was very reasonable. I would definitely recommend Roto-Rooter and will call them again if I need any plumbing service. I would even use them over my home warranty company.

Brysen came out on a Sunday and had our problem fixed within minutes. Glad we called because it wasn’t a problem that I could diagnose. Tx Brysen.

They never showed up or called to say that they wouldn't be there twice! I had to call after the first time to reschedule and they never bothered to show up the second time either.

Owner was at my house within hours of me calling with a new water heater. He was very polite and courteous. The installation was neat as a pin! The inspector said it was one of the best jobs he had ever seen. I was charged fairly and the owner worked with me on the payment! I will definitely be calling Mike with Royal Flush Plumbing of Ky again!

He installed a water heater for us, but never obtained a permit for it. We found out about this after and requested that he pull a permit so that the installation could be inspected for any code issues. We paid the fee immediately for the permit, but I have called for 3 weeks almost daily without getting the permit sent by email, text, or otherwise. Every time he says he will get it to me, he somehow forgets. I called the inspection for fayette plumbing and they say he never submitted the permit, they have nothing. I speak to him almost ever other day, there is just no way someone should be able to successfully run a business with this kind of service and unprofessional manner. I’ve never had problems with communication like this from a local company before, it’s truly abysmal. If you want something done right, don’t use Johnny pipe wrench.